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Customer Service Representative Average Salary in Argentina 2020

How much money does a Customer Service Representative make in Argentina?


Average Monthly Salary
17,000 ARS
( 204,000 ARS yearly)

LOW
8,320
ARS
AVERAGE
17,000
ARS
HIGH
26,500
ARS

A person working as a Customer Service Representative in Argentina typically earns around 17,000 ARS per month. Salaries range from 8,320 ARS (lowest) to 26,500 ARS (highest).

This is the average monthly salary including housing, transport, and other benefits. Customer Service Representative salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.

Customer Service Representative Salary Distribution in Argentina

Median and salary distribution monthly Argentina Customer Service Representative
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The median, the maximum, the minimum, and the range

  • Salary Range

    Customer Service Representative salaries in Argentina range from 8,320 ARS per month (minimum salary) to 26,500 ARS per month (maximum salary).

  • Median Salary

    The median salary is 17,300 ARS per month, which means that half (50%) of people working as Customer Service Representative(s) are earning less than 17,300 ARS while the other half are earning more than 17,300 ARS. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Customer Service Representative(s) are earning less than 11,500 ARS while 75% of them are earning more than 11,500 ARS. Also from the diagram, 75% of Customer Service Representative(s) are earning less than 22,300 ARS while 25% are earning more than 22,300 ARS.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Customer Service Representative Salary Comparison by Years of Experience

How does experience and age affect your pay?

Salary comparison by years of experience monthly Argentina Customer Service Representative
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Customer Service Representative salaries by experience level and this is what we found.

A Customer Service Representative with less than two years of experience makes approximately 9,860 ARS per month.

While someone with an experience level between two and five years is expected to earn 12,700 ARS per month, 29% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 17,500 ARS per month, 38% more than someone with two to five years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Additionally, Customer Service Representative(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 21,700 ARS per month, 24% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 23,200 ARS per month, 7% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 24,800 ARS per month, 7% more than people with fifteen to twenty years of experience.


Customer Service Representative average salary change by experience in Argentina

0 - 2 Years
9,860 ARS
2 - 5 Years+29%
12,700 ARS
5 - 10 Years+38%
17,500 ARS
10 - 15 Years+24%
21,700 ARS
15 - 20 Years+7%
23,200 ARS
20+ Years+7%
24,800 ARS
Percentage increase and decrease are relative to the previous value

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Customer Service Representative Salary Comparison By Education

How do education levels affect salaries?

Displayed below is the average salary difference between different Customer Service Representative(s) who have the same experience but different education levels.

Salary comparison by education level monthly Argentina Customer Service Representative
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Customer Service Representative salaries by education level in order to make a comparison.

When the education level is High School, the average salary of a Customer Service Representative is 12,700 ARS per month.

While someone with a Certificate or Diploma gets a salary of 18,100 ARS per month, 43% more than someone having a High School degree.

A Bachelor's Degree gets its holder an average salary of 25,000 ARS per month, 38% more than someone with a Certificate or Diploma.


Customer Service Representative average salary difference by education level in Argentina

High School
12,700 ARS
Certificate or Diploma+43%
18,100 ARS
Bachelor's Degree+38%
25,000 ARS
Percentage increase and decrease are relative to the previous value

Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Customer Service Representative Salary Comparison By Gender

Salary comparison by gender monthly Argentina Customer Service Representative
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male Customer Service Representative employees in Argentina earn 9% more than their female counterparts on average.

Female
16,100 ARS
Male+9%
17,600 ARS
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Argentina for all Careers

Salary comparison by gender monthly Argentina
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Customer Service Representative Average Annual Salary Increment Percentage in Argentina

How much are annual salary increments in Argentina for Customer Service Representative(s)? How often do employees get salary raises?

Customer Service Representative

Customer Service Representative(s) in Argentina are likely to observe a salary increase of approximately 10% every 17 months. The national average annual increment for all professions combined is 9% granted to employees every 17 months.

Annual Salary Increment Rate Argentina Customer Service Representative
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Argentina / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Argentina is 6%.

Annual Increment Rate By Industry 2019

Banking
1%
Energy
2%
Information Technology
3%
Healthcare
4%
Travel
5%
Construction
6%
Education
7%

Listed above are the average annual increase rates for each industry in Argentina for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.


Worldwide Salary Raises: All Countries and All Jobs

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Customer Service Representative Bonus and Incentive Rates in Argentina

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Argentina Customer Service Representative
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A Customer Service Representative is considered to be a moderate bonus-based job due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

47% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 53% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.

Received Bonus
53%
No Bonus
47%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Government vs Private Sector Salary Comparison

Public vs private sector salaries monthly Argentina
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Where can you get paid more, working for a private company or for the government? Public sector employees in Argentina earn 7% more than their private sector counterparts on average across all sectors.

Private Sector
43,600 ARS
Public Sector+7%
46,400 ARS
Percentage increase and decrease are relative to the previous value

Customer Service Representative Average Hourly Wage in Argentina


98 ARS per hour

The average hourly wage (pay per hour) in Argentina is 98 ARS. This means that the average Customer Service Representative in Argentina earns approximately 98 ARS for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Customer Service Representative VS Other Jobs

Salary Comparison Between Customer Service Representative and Customer Service and Call Center monthly Argentina
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The average salary for Customer Service Representative is 44% less than that of Customer Service and Call Center. Also, Customer Service and Call Center salaries are 32% less than those of All Jobs.

Salary comparison with similar jobs

Job TitleAverage Salary
Business Support Specialist30,000 ARS+77%
Call Center Advisor23,400 ARS+38%
Call Center Manager58,000 ARS+240%
Call Center Quality Analyst33,600 ARS+98%
Call Center Representative17,000 ARS+0%
Call Center Scheduler19,900 ARS+17%
Call Center Scheduling Manager29,100 ARS+71%
Call Center Supervisor24,300 ARS+43%
Call Center Team Leader30,100 ARS+77%
Client Engagement Specialest32,600 ARS+92%
Client Executive24,500 ARS+44%
Client Liaison Officer17,000 ARS+0%
Client Relations Manager64,900 ARS+280%
Client Service Analyst37,100 ARS+120%
Client Service Representative18,000 ARS+6%
Client Strategy Specialist38,200 ARS+130%
Contracts Specialist28,700 ARS+69%
Customer Care Representative18,200 ARS+7%
Customer Experience Analyst21,600 ARS+27%
Customer Experience Manager64,300 ARS+280%
Customer Experience Specialist38,800 ARS+130%
Customer Fulfillment Specialist35,700 ARS+110%
Customer Insights Analyst37,800 ARS+120%
Customer Problem Manager38,100 ARS+120%
Customer Service Advisor40,000 ARS+140%
Customer Service Associate17,200 ARS+1%
Customer Service Executive39,900 ARS+140%
Customer Service Manager60,500 ARS+260%
Customer Service Officer17,000 ARS+0%
Customer Service Representative17,000 ARS+0%
Customer Service Supervisor25,900 ARS+53%
Customer Service Team Leader38,400 ARS+130%
Customer Service Trainer31,900 ARS+88%
Customer Success Manager58,200 ARS+240%
Customer Success Specialist38,900 ARS+130%
Dispute Resolution Specialist29,900 ARS+76%
Guest Service Agent13,700 ARS-19%
Inbound Sales Representative16,600 ARS-2%
Internet Banking Supervisor53,800 ARS+220%
Logistics Coordinator18,600 ARS+10%
Operations Support Manager54,600 ARS+220%
Real Time Analyst35,700 ARS+110%
Regional Account Manager58,800 ARS+250%
Service Delivery Manager58,300 ARS+240%
Service Writer14,400 ARS-15%
Sourcing Assistant12,900 ARS-24%
Telephone Operator13,000 ARS-23%
Vendor Administration Specialist22,200 ARS+31%
Workforce Manager36,400 ARS+110%

Salary Comparison By City

CityAverage Salary
Avellaneda16,100 ARS
Bahia Blanca17,500 ARS
Buenos Aires18,500 ARS
Cordoba18,700 ARS
Corrientes18,700 ARS
La Plata19,600 ARS
Lanus17,400 ARS
Mar del Plata18,400 ARS
Mendoza16,900 ARS
Neuquen17,200 ARS
Quilmes17,200 ARS
Resistencia17,200 ARS
Rosario19,000 ARS
Salta18,500 ARS
San Juan15,600 ARS
San Miguel de Tucuman17,800 ARS
Santa Fe18,700 ARS
Santiago del Estero17,700 ARS
0 - 0

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