A person working as a Customer Service Representative in Argentina typically earns around 17,000 ARS per month. Salaries range from 8,320 ARS (lowest) to 26,500 ARS (highest).
This is the average monthly salary including housing, transport, and other benefits. Customer Service Representative salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Customer Service Representative salaries in Argentina range from 8,320 ARS per month (minimum salary) to 26,500 ARS per month (maximum salary).
The median salary is 17,300 ARS per month, which means that half (50%) of people working as Customer Service Representative(s) are earning less than 17,300 ARS while the other half are earning more than 17,300 ARS. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Customer Service Representative(s) are earning less than 11,500 ARS while 75% of them are earning more than 11,500 ARS. Also from the diagram, 75% of Customer Service Representative(s) are earning less than 22,300 ARS while 25% are earning more than 22,300 ARS.
Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Customer Service Representative salaries by experience level and this is what we found.
A Customer Service Representative with less than two years of experience makes approximately 9,860 ARS per month.
While someone with an experience level between two and five years is expected to earn 12,700 ARS per month, 29% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 17,500 ARS per month, 38% more than someone with two to five years of experience.
Additionally, Customer Service Representative(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 21,700 ARS per month, 24% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 23,200 ARS per month, 7% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 24,800 ARS per month, 7% more than people with fifteen to twenty years of experience.
|0 - 2 Years|
|2 - 5 Years||+29%|
|5 - 10 Years||+38%|
|10 - 15 Years||+24%|
|15 - 20 Years||+7%|
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Customer Service Representative salaries by education level in order to make a comparison.
When the education level is High School, the average salary of a Customer Service Representative is 12,700 ARS per month.
While someone with a Certificate or Diploma gets a salary of 18,100 ARS per month, 43% more than someone having a High School degree.
A Bachelor's Degree gets its holder an average salary of 25,000 ARS per month, 38% more than someone with a Certificate or Diploma.
|Certificate or Diploma||+43%|
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male Customer Service Representative employees in Argentina earn 9% more than their female counterparts on average.
Customer Service Representative(s) in Argentina are likely to observe a salary increase of approximately 10% every 17 months. The national average annual increment for all professions combined is 9% granted to employees every 17 months.
The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency
Listed above are the average annual increase rates for each industry in Argentina for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.
A Customer Service Representative is considered to be a moderate bonus-based job due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.
47% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 53% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.
The most standard form of bonus where the employee is awarded based on their exceptional performance.Company Performance Bonuses
Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.Goal-Based Bonuses
Granted upon achieving an important goal or milestone.Holiday / End of Year Bonuses
These types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs
|Revenue Generators||Supporting Cast|
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.
Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Where can you get paid more, working for a private company or for the government? Public sector employees in Argentina earn 7% more than their private sector counterparts on average across all sectors.
The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The average salary for Customer Service Representative is 44% less than that of Customer Service and Call Center. Also, Customer Service and Call Center salaries are 32% less than those of All Jobs.
|Job Title||Average Salary|
|Business Support Specialist||30,000 ARS||+77%|
|Call Center Advisor||23,400 ARS||+38%|
|Call Center Manager||58,000 ARS||+240%|
|Call Center Quality Analyst||33,600 ARS||+98%|
|Call Center Representative||17,000 ARS||+0%|
|Call Center Scheduler||19,900 ARS||+17%|
|Call Center Scheduling Manager||29,100 ARS||+71%|
|Call Center Supervisor||24,300 ARS||+43%|
|Call Center Team Leader||30,100 ARS||+77%|
|Client Engagement Specialest||32,600 ARS||+92%|
|Client Executive||24,500 ARS||+44%|
|Client Liaison Officer||17,000 ARS||+0%|
|Client Relations Manager||64,900 ARS||+280%|
|Client Service Analyst||37,100 ARS||+120%|
|Client Service Representative||18,000 ARS||+6%|
|Client Strategy Specialist||38,200 ARS||+130%|
|Contracts Specialist||28,700 ARS||+69%|
|Customer Care Representative||18,200 ARS||+7%|
|Customer Experience Analyst||21,600 ARS||+27%|
|Customer Experience Manager||64,300 ARS||+280%|
|Customer Experience Specialist||38,800 ARS||+130%|
|Customer Fulfillment Specialist||35,700 ARS||+110%|
|Customer Insights Analyst||37,800 ARS||+120%|
|Customer Problem Manager||38,100 ARS||+120%|
|Customer Service Advisor||40,000 ARS||+140%|
|Customer Service Associate||17,200 ARS||+1%|
|Customer Service Executive||39,900 ARS||+140%|
|Customer Service Manager||60,500 ARS||+260%|
|Customer Service Officer||17,000 ARS||+0%|
|Customer Service Representative||17,000 ARS||+0%|
|Customer Service Supervisor||25,900 ARS||+53%|
|Customer Service Team Leader||38,400 ARS||+130%|
|Customer Service Trainer||31,900 ARS||+88%|
|Customer Success Manager||58,200 ARS||+240%|
|Customer Success Specialist||38,900 ARS||+130%|
|Dispute Resolution Specialist||29,900 ARS||+76%|
|Guest Service Agent||13,700 ARS||-19%|
|Inbound Sales Representative||16,600 ARS||-2%|
|Internet Banking Supervisor||53,800 ARS||+220%|
|Logistics Coordinator||18,600 ARS||+10%|
|Operations Support Manager||54,600 ARS||+220%|
|Real Time Analyst||35,700 ARS||+110%|
|Regional Account Manager||58,800 ARS||+250%|
|Service Delivery Manager||58,300 ARS||+240%|
|Service Writer||14,400 ARS||-15%|
|Sourcing Assistant||12,900 ARS||-24%|
|Telephone Operator||13,000 ARS||-23%|
|Vendor Administration Specialist||22,200 ARS||+31%|
|Workforce Manager||36,400 ARS||+110%|
|Bahia Blanca||17,500 ARS|
|Buenos Aires||18,500 ARS|
|La Plata||19,600 ARS|
|Mar del Plata||18,400 ARS|
|San Juan||15,600 ARS|
|San Miguel de Tucuman||17,800 ARS|
|Santa Fe||18,700 ARS|
|Santiago del Estero||17,700 ARS|