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Customer Service and Call Center Average Salaries in Ireland 2019

How much money does a person working in Customer Service and Call Center make in Ireland?

3,219 EUR per month
Average Monthly Salary
A person working in Customer Service and Call Center in Ireland typically earns around 3,219 EUR per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Business Support Specialist3,404 EUR
Call Center Advisor3,292 EUR
Call Center Manager4,515 EUR
Call Center Quality Analyst4,097 EUR
Call Center Representative2,652 EUR
Call Center Representative2,600 EUR
Call Center Scheduler2,990 EUR
Call Center Scheduling Manager3,384 EUR
Call Center Supervisor3,305 EUR
Call Center Team Leader3,254 EUR
Client Engagement Specialest3,791 EUR
Client Executive3,318 EUR
Client Liaison Officer3,155 EUR
Client Relations Manager4,193 EUR
Client Service Analyst4,130 EUR
Client Service Representative2,663 EUR
Client Strategy Specialist3,850 EUR
Contracts Specialist3,423 EUR
Customer Care Representative2,673 EUR
Customer Experience Analyst3,180 EUR
Customer Experience Manager3,713 EUR
Customer Experience Specialist3,574 EUR
Customer Fulfillment Specialist3,445 EUR
Customer Insights Analyst3,843 EUR
Customer Problem Manager4,113 EUR
Customer Service Advisor3,020 EUR
Customer Service Associate3,147 EUR
Customer Service Executive4,245 EUR
Customer Service Manager4,520 EUR
Customer Service Manager5,143 EUR
Customer Service Officer2,687 EUR
Customer Service Representative2,754 EUR
Customer Service Supervisor2,775 EUR
Customer Service Team Leader3,159 EUR
Customer Service Trainer3,766 EUR
Customer Success Manager4,326 EUR
Customer Success Specialist3,873 EUR
Dispute Resolution Specialist3,564 EUR
Guest Service Agent2,324 EUR
Inbound Sales Representative2,673 EUR
Internet Banking Supervisor4,323 EUR
Logistics Coordinator3,172 EUR
Operations Support Manager4,164 EUR
Real Time Analyst3,829 EUR
Regional Account Manager4,440 EUR
Service Delivery Manager4,319 EUR
Service Writer2,567 EUR
Sourcing Assistant1,946 EUR
Telephone Operator2,096 EUR
Vendor Administration Specialist2,955 EUR
Workforce Manager3,814 EUR

Customer Service and Call Center Jobs Salary Distribution in Ireland

Median and salary distribution monthly Ireland Customer Service and Call Center

Abount These Figures: Salary Range, Median and Percentiles

The Customer Service and Call Center salaries in Ireland range between 1,898 EUR per month (minimum salary) to 4,745 EUR per month (maximum salary).

The median salary is 3,219 EUR per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 3,219 EUR while the other half are earning more than 3,219 EUR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 2,303 EUR while 75% of them are earning more than 2,303 EUR. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 3,982 EUR while 25% are earning more than 3,982 EUR.

What is the difference between the median and the average salary? What should you be looking at?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary

Customer Service and Call Center Salary Forecast and Trend in Ireland

How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast monthly Ireland Customer Service and Call Center
Average Salary 2016    =  
2,989 EUR
Average Salary 2017    +4%  
3,100 EUR
Average Salary 2018    +3%  
3,178 EUR
Average Salary 2019    +1%  
3,219 EUR
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Ireland are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 1% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.

Customer Service and Call Center Hourly Average Wage in Ireland

19 EUR per hour
Average Hourly Wage

The average hourly wage (pay per hour) in Ireland for Customer Service and Call Center is 19 EUR. This means that the average person in Ireland earns approximatly 19 EUR for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.

Customer Service and Call Center VS Other Jobs

Salary Comparison Between Customer Service and Call Center and Customer Service and Call Center monthly IrelandWe compared Ireland salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 12% less than those of All Jobs.

Salary Comparison By City

CityAverage Salary
Cork3,610 EUR
Dublin3,778 EUR
Galway3,270 EUR
Limerick3,479 EUR
Waterford3,104 EUR
2342 - 16
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