Customer Service and Call Center Average Salaries in Ireland 2019
How much money does a person working in Customer Service and Call Center make in Ireland?
2,342 EUR per month Average Monthly Salary
A person working in Customer Service and Call Center in Ireland typically earns around 2,342 EUR per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.
Salaries for specific jobs
| Job Title | Average Salary |
| Call Center Representative | 1,583 EUR |
| Call Center Scheduling Manager | 3,500 EUR |
| Call Center Team Leader | 1,500 EUR |
| Customer Service Executive | 2,083 EUR |
| Customer Service Manager | 3,233 EUR |
| Customer Service Officer | 2,483 EUR |
| Customer Service Representative | 2,378 EUR |
| Customer Service Team Leader | 2,517 EUR |
| Vendor Administration Specialist | 2,000 EUR |
Customer Service and Call Center Jobs Salary Distribution in Ireland
25% of people earn
1,800 EUR
or less
1,800 EUR
or less
50% of people earn
2,300 EUR
or less
2,300 EUR
or less
75% of people earn
2,608 EUR
or less
2,608 EUR
or less
 1,500 EUR |
2,300 EUR |
4,167 EUR |
Abount These Figures: Salary Range, Median and Percentiles
The Customer Service and Call Center salaries in Ireland range between 1,500 EUR per month (minimum salary) to 4,167 EUR per month (maximum salary).The median salary is 2,300 EUR per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 2,300 EUR while the other half are earning more than 2,300 EUR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 1,800 EUR while 75% of them are earning more than 1,800 EUR. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 2,608 EUR while 25% are earning more than 2,608 EUR.
What is the difference between the median and the average salary? What should you be looking at?
Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salaryCustomer Service and Call Center Salary Forecast and Trend in Ireland
How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.
| Average Salary 2016 | = | 2,207 EUR |
| Average Salary 2017 |  +3% | 2,269 EUR |
| Average Salary 2018 | +2% | 2,314 EUR |
| Average Salary 2019 | +1% | 2,342 EUR |
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Ireland are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 1% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.Customer Service and Call Center Hourly Average Wage in Ireland
12 EUR per hour Average Hourly Wage
The average hourly wage (pay per hour) in Ireland for Customer Service and Call Center is 12 EUR. This means that the average person in Ireland earns approximatly 12 EUR for every worked hour.
Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )
The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.