Administration / Reception / Secretarial Average Salaries in Kenya 2021
How much money does a person working in Administration / Reception / Secretarial make in Kenya?
LOW
43,700
KES AVERAGE
87,200
KES HIGH
199,000
KES
A person working in Administration / Reception / Secretarial in Kenya typically earns around 87,200 KES per month. Salaries range from 43,700 KES (lowest average) to 199,000 KES (highest average, actual maximum salary is higher).
This is the average monthly salary including housing, transport, and other benefits. Salaries vary drastically between different Administration / Reception / Secretarial careers. If you are interested in the salary of a particular job, see below for salaries for specific job titles.
Salaries for specific jobs
| Job Title | Average Salary |
| Accreditation Specialist | 171,000 KES |
| Administrative Aide | 62,100 KES |
| Administrative Analyst | 118,000 KES |
| Administrative Assistant | 79,000 KES |
| Administrative Associate | 81,300 KES |
| Administrative Manager | 121,000 KES |
| Administrative Receptionist | 70,800 KES |
| Board Secretary | 72,300 KES |
| Central Office Operator | 74,800 KES |
| Clerk | 53,100 KES |
| Commercial Administrator | 112,000 KES |
| Commissions Processor | 92,900 KES |
| Conveyancing Secretary | 70,500 KES |
| Document Controller | 64,100 KES |
| Document Management Specialist | 98,300 KES |
| Executive Assistant | 83,800 KES |
| Executive Personal Assistant | 98,400 KES |
| Executive Secretary | 82,900 KES |
| Front Desk Attendant | 76,500 KES |
| Front Desk Coordinator | 91,800 KES |
| Front Desk Manager | 122,000 KES |
| Group Services Manager | 207,000 KES |
| Head Receptionist | 90,500 KES |
| Key Account Assistant | 88,200 KES |
| Keyboard and Data Entry Operator | 49,100 KES |
| Leasing Administrator | 98,000 KES |
| Legal Secretary | 81,500 KES |
| Librarian | 93,000 KES |
| Mailroom Manager | 84,600 KES |
| Management Support Secretary | 80,000 KES |
| Master Programme Coordinator | 142,000 KES |
| Medical Receptionist | 84,600 KES |
| Meeting and Event Assistant | 86,700 KES |
| Meeting and Event Manager | 191,000 KES |
| Night Manager | 110,000 KES |
| Office Administrator | 125,000 KES |
| Office Assistant | 50,000 KES |
| Office Manager | 137,000 KES |
| Office Services Coordinator | 101,000 KES |
| Operations Analyst | 155,000 KES |
| Operations Manager | 197,000 KES |
| Personal Assistant | 80,900 KES |
| Planning Assistant | 87,100 KES |
| Process Expert | 123,000 KES |
| Program Coordinator | 111,000 KES |
| Programme Assistant | 95,000 KES |
| Project Administrator | 125,000 KES |
| Project Coordinator | 164,000 KES |
| Reception Team Lead | 96,900 KES |
| Receptionist | 70,500 KES |
| Records Officer | 66,500 KES |
| Schedule Officer | 52,000 KES |
| School Secretary | 75,600 KES |
| Secretary | 66,900 KES |
| Switchboard Operator | 66,600 KES |
| Technical Program Manager | 172,000 KES |
| Technical Project Manager | 181,000 KES |
| Typist | 58,000 KES |
| Wayleave Officer | 51,800 KES |
Administration / Reception / Secretarial Jobs Salary Distribution in Kenya
The median, the maximum, the minimum, and the range
Salary Range
Administration / Reception / Secretarial salaries in Kenya range from 43,700 KES per month (minimum average salary) to 199,000 KES per month (maximum average salary, actual maximum is higher).
Median Salary
The median salary is 94,200 KES per month, which means that half (50%) of people working in Administration / Reception / Secretarial are earning less than 94,200 KES while the other half are earning more than 94,200 KES. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
Percentiles
Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Administration / Reception / Secretarial are earning less than 62,000 KES while 75% of them are earning more than 62,000 KES. Also from the diagram, 75% of people working in Administration / Reception / Secretarial are earning less than 158,000 KES while 25% are earning more than 158,000 KES.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
Salary Comparison by Years of Experience
How does a person's salary progress over time?
The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher the wage.
Generally speaking, employees having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.
Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.
As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.
Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.
Salary Comparison By Education
How does the education level affect your salary?
It is well known that higher education equals a bigger salary, but how much more money can a degree add to your income? We compared the salaries of professionals at the same level but with different college degrees levels across many jobs, below are our findings.
Workers with a certificate or diploma earn on average 17% more than their peers who only reached the high school level.
Employees who earned a Bachelor's Degree earn 24% more than those who only managed to attain a cerificate or diploma.
Professionals who attained a Master's Degree are awarded salaries that are 29% more than those with a Bachelor's Degree.
Finally, PhD holders earn 23% more than Master's Degree holders on average while doing the same job.
Is a Master's degree or an MBA worth it? Should you pursue higher education?
A Master's degree program or any post-graduate program in Kenya costs anywhere from 734,000 Kenyan Shilling(s) to 2,200,000 Kenyan Shilling(s) and lasts approximately two years. That is quite an investment.
You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.
Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support this tactic. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.
The decision really depends on your situation and experience among many other factors. Putting all variables aside, if you can afford the costs of higher education then the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.
Administration / Reception / Secretarial Salary Comparison By Gender
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male employees in Kenya who work in Administration / Reception / Secretarial earn 16% more than their female counterparts on average.
| Male | 93,500 KES | |
| Female | -14% | 80,800 KES |
Salary Comparison By Gender in Kenya for all Careers
Administration / Reception / Secretarial Average Annual Salary Increment Percentage in Kenya
How much are annual salary increments in Kenya for Administration / Reception / Secretarial professionals? How often do employees get salary raises?
Administration / Reception / Secretarial
Administration / Reception / Secretarial professionals in Kenya are likely to observe a salary increase of approximately 3% every 30 months. The national average annual increment for all professions combined is 4% granted to employees every 29 months.
Kenya / All Professions
The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency
Annual Increment Rate By Industry 2020
| Banking | 3% | |
| Energy | 6% | |
| Information Technology | 9% | |
| Healthcare | 3% | |
| Travel | 6% | |
| Construction | 9% | |
| Education | 3% |
Listed above are the average annual increase rates for each industry in Kenya for the year 2020. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.
Worldwide Salary Raises: All Countries and All Jobs
Administration / Reception / Secretarial Bonus and Incentive Rates in Kenya
How much and how often are bonuses being awarded?
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Administration / Reception / Secretarial is considered to be a low bonus-based field due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.
86% of surveyed staff in Administration / Reception / Secretarial reported that they haven't received any bonuses or incentives in the previous year while 14% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.
| Received Bonus | 14% | |
| No Bonus | 86% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Administration / Reception / Secretarial Hourly Average Wage in Kenya
500 KES per hourThe average hourly wage (pay per hour) in Kenya is 500 KES. This means that the average person in Kenya earns approximately 500 KES for every worked hour.
The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
Administration / Reception / Secretarial VS Other Jobs
The average salary for Administration / Reception / Secretarial is 41% less than that of All Jobs.
Government vs Private Sector Salary Comparison
Where can you get paid more, working for a private company or for the government? Public sector employees in Kenya earn 14% more than their private sector counterparts on average across all sectors.
| Private Sector | 140,000 KES | |
| Public Sector | +14% | 159,000 KES |
