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Customer Service Representative Average Salary in Lebanon 2024

How much money does a person working as Customer Service Representative make in Lebanon?


Average Monthly Salary
4,840,000 LBP
( 58,100,000 LBP yearly)

LOW
2,520,000
LBP
AVERAGE
4,840,000
LBP
HIGH
7,410,000
LBP
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Customer Service Representative in Lebanon typically earns around 4,840,000 LBP. Salaries range from 2,520,000 LBP (lowest) to 7,410,000 LBP (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Customer Service Representative salaries in Lebanon vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Customer Service Representative Pay Scale and Salaries in Lebanon

Median and salary distribution Lebanon Customer Service Representative monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
4,380,000 LBP or more
10% of people earn
3,900,000 to 4,380,000 LBP
20% of people earn
2,850,000 LBP or less
65% of people earn
2,850,000 to 3,900,000 LBP
Minimum Salary
2,520,000
LBP
Median
4,400,000
LBP
Maximum
7,410,000
LBP




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Customer Service Representative in Lebanon range from 2,520,000 LBP (starting salary) to 7,410,000 LBP (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 4,400,000 LBP, half of the professionals who work as Customer Service Representative in Lebanon earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Customer Service Representative in Lebanon earn less than 3,650,000 LBP, while 75% earn more. Similarly, the chart shows that 75% earn less than 4,990,000 LBP while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Customer Service Representative in Lebanon compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 2,850,000 LBP to 3,900,000 LBP. About 20% of salaries are below the 2,850,000 LBP mark, while 10% fall within the range of 3,900,000 LBP to 4,380,000 LBP. Only 5% of individuals have salaries exceeding 4,380,000 LBP.

Salary Comparison by Years of Experience / Customer Service Representative / Lebanon

How do experience and age affect pay?

0 - 2 Years
2,860,000 LBP
2 - 5 Years+34%
3,840,000 LBP
5 - 10 Years+30%
4,990,000 LBP
10 - 15 Years+21%
6,040,000 LBP
15 - 20 Years+9%
6,600,000 LBP
20+ Years+5%
6,940,000 LBP
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Lebanon Customer Service Representative
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Customer Service Representative and this is what we found.


All salary figures displayed here are per month except when noted otherwise.

Employees with less than two years of experience earn approximately 2,860,000 LBP.

While someone with an experience level between two and five years is expected to earn 3,840,000 LBP, 34% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 4,990,000 LBP, 30% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 6,040,000 LBP, 21% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 6,600,000 LBP, 9% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 6,940,000 LBP, 5% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Salary Comparison By Education / Customer Service Representative / Lebanon

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Customer Service Representative.

High School
3,400,000 LBP
Certificate or Diploma+43%
4,860,000 LBP
Bachelor's Degree+38%
6,720,000 LBP
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Lebanon Customer Service Representative
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Customer Service Representative in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 3,400,000 LBP.


Level 2: Certificate or Diploma

At this level, the average salary becomes 4,860,000 LBP, 43% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 6,720,000 LBP, 38% more than the previous level.



Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender / Customer Service Representative / Lebanon

Salary comparison by gender Lebanon Customer Service Representative monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Customer Service Representative in Lebanon, the average difference between the salary of male and female employees is 11%.

Male
4,620,000 LBP
Female+13%
5,190,000 LBP
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Lebanon for all Careers

Salary comparison by gender monthly Lebanon
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Average Annual Salary Increment Percentage / Customer Service Representative / Lebanon

How much are annual salary increments in Lebanon for individuals working as Customer Service Representative? How often do employees get salary raises?

Individuals working as Customer Service Representative in Lebanon are likely to observe a salary increase of approximately 8% every 20 months. The national average annual increment for all professions combined is 7% granted to employees every 20 months.

Annual Salary Increment Rate Lebanon Customer Service Representative
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Lebanon / All Professions

Annual Salary Increment Rate Lebanon
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Lebanon is 4%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Customer Service Representative / Lebanon

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Lebanon Customer Service Representative
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52% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 48% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 3% to 5% of their annual salary.

Received Bonus
48%
No Bonus
52%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Customer Service Representative / Lebanon


27,900 LBP per hour

The average hourly wage (pay per hour) for individuals working as Customer Service Representative in Lebanon is 27,900 LBP.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Customer Service Representative in Lebanon is 14,500 LBP. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Customer Service and Call Center-100%
Account Representative6,030,000 LBP+25%
Account Service Representative5,780,000 LBP+19%
Business Support Specialist8,090,000 LBP+67%
Call Center Advisor6,450,000 LBP+33%
Call Center Duty Manager8,560,000 LBP+77%
Call Center Manager15,600,000 LBP+220%
Call Center Quality Analyst9,590,000 LBP+98%
Call Center Representative4,870,000 LBP+1%
Call Center Scheduler5,780,000 LBP+19%
Call Center Scheduling Manager8,530,000 LBP+76%
Call Center Supervisor7,250,000 LBP+50%
Call Center Team Leader8,900,000 LBP+84%
Call Center Technology Specialist10,400,000 LBP+110%
Chatbot Copywriter8,840,000 LBP+83%
Chatbot Deployment Specialist9,790,000 LBP+100%
Chatbot Marketing Specialist11,400,000 LBP+140%
Chief Customer Experience and Success Officer18,400,000 LBP+280%
Client Engagement Specialest9,740,000 LBP+100%
Client Executive6,690,000 LBP+38%
Client Liaison Officer4,960,000 LBP+2%
Client Relations Manager18,600,000 LBP+280%
Client Relationship Executive15,800,000 LBP+230%
Client Relationship Manager17,800,000 LBP+270%
Client Service Analyst10,300,000 LBP+110%
Client Service Representative4,960,000 LBP+2%
Client Strategy Specialist10,700,000 LBP+120%
Contracts Specialist8,320,000 LBP+72%
Customer Care Officer5,090,000 LBP+5%
Customer Care Representative5,060,000 LBP+5%
Customer Center Supervisor6,080,000 LBP+26%
Customer Experience Analyst6,600,000 LBP+36%
Customer Experience Manager18,400,000 LBP+280%
Customer Experience Specialist10,800,000 LBP+120%
Customer Feedback and Insights Analyst11,900,000 LBP+150%
Customer Fulfillment Specialist10,000,000 LBP+110%
Customer Insights Analyst10,700,000 LBP+120%
Customer Journey Analyst14,000,000 LBP+190%
Customer Problem Manager10,500,000 LBP+120%
Customer Relations Manager17,600,000 LBP+260%
Customer Relations Specialist10,800,000 LBP+120%
Customer Relationship Management Implementation Consultant15,800,000 LBP+230%
Customer Retention Specialist14,600,000 LBP+200%
Customer Sales Representative4,970,000 LBP+3%
Customer Sales Support5,270,000 LBP+9%
Customer Service Administration6,400,000 LBP+32%
Customer Service Advisor10,500,000 LBP+120%
Customer Service Agent4,760,000 LBP-2%
Customer Service Associate4,840,000 LBP=
Customer Service Coordinator5,820,000 LBP+20%
Customer Service Country Manager19,800,000 LBP+310%
Customer Service Executive12,400,000 LBP+160%
Customer Service Manager18,900,000 LBP+290%
Customer Service Officer5,040,000 LBP+4%
Customer Service Operations Manager18,600,000 LBP+280%
Customer Service Quality Assurance Analyst16,800,000 LBP+250%
Customer Service Representative4,840,000 LBP=
Customer Service Sales Support4,840,000 LBP=
Customer Service Specialist5,140,000 LBP+6%
Customer Service Supervisor7,880,000 LBP+63%
Customer Service Team Leader11,100,000 LBP+130%
Customer Service Trainer9,260,000 LBP+91%
Customer Service Working Supervisor9,000,000 LBP+86%
Customer Solutions Representative10,800,000 LBP+120%
Customer Success Manager16,600,000 LBP+240%
Customer Success Specialist11,300,000 LBP+130%
Customer Support Agent4,920,000 LBP+2%
Dispute Resolution Specialist8,910,000 LBP+84%
Field Service Representative5,070,000 LBP+5%
Guest Relations Officer4,190,000 LBP-13%
Guest Service Agent4,030,000 LBP-17%
Inbound Call Center Representative5,060,000 LBP+5%
Inbound Sales Representative5,200,000 LBP+7%
Internet Banking Supervisor16,500,000 LBP+240%
Lead Administrator10,400,000 LBP+110%
Live Chat Agent5,720,000 LBP+18%
Logistics Coordinator5,770,000 LBP+19%
Onboarding Specialist11,100,000 LBP+130%
Operations Support Manager14,300,000 LBP+200%
Real Time Analyst10,000,000 LBP+110%
Regional Account Manager16,000,000 LBP+230%
Remote Customer Service Representative7,030,000 LBP+45%
Remote Customer Support Agent7,160,000 LBP+48%
Service Administrator8,320,000 LBP+72%
Service Delivery Manager16,900,000 LBP+250%
Service Writer4,150,000 LBP-14%
Social Media Customer Support Specialist10,200,000 LBP+110%
Sourcing Assistant3,720,000 LBP-23%
Telephone Operator3,830,000 LBP-21%
User Experience Researcher11,700,000 LBP+140%
Vendor Administration Specialist6,500,000 LBP+34%
Voice Of The Customer Analyst10,000,000 LBP+110%
Workforce Manager10,400,000 LBP+110%

Salary Comparison By City

CityAverage Salary
Beirut5,580,000 LBP

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Lebanon is 12% on average across all career fields.

Private Sector
12,200,000 LBP
Public Sector+12%
13,700,000 LBP
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Customer Service Representative in Lebanon?

A good and competitive compensation would range anywhere between 4,400,000 LBP and 4,990,000 LBP. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Customer Service Representative in Lebanon ranges from 2,520,000 LBP to 3,650,000 LBP. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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