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Guest Service Representative Average Salary in Australia 2024

How much money does a person working as Guest Service Representative make in Australia?


Average Yearly Salary
39,400 AUD
( 3,280 AUD monthly)

LOW
18,500
AUD
AVERAGE
39,400
AUD
HIGH
62,200
AUD
All salary figures displayed here are per year except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Guest Service Representative in Australia typically earns around 39,400 AUD. Salaries range from 18,500 AUD (lowest) to 62,200 AUD (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Guest Service Representative salaries in Australia vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Guest Service Representative Pay Scale and Salaries in Australia

Median and salary distribution Australia Guest Service Representative yearly
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Salary Structure and Pay Scale Comparison

5% of people earn
37,100 AUD or more
10% of people earn
32,600 to 37,100 AUD
20% of people earn
22,700 AUD or less
65% of people earn
22,700 to 32,600 AUD
Minimum Salary
18,500 AUD
Median
37,300 AUD
Maximum
62,200 AUD




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per year except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Guest Service Representative in Australia range from 18,500 AUD (starting salary) to 62,200 AUD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 37,300 AUD, half of the professionals who work as Guest Service Representative in Australia earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Guest Service Representative in Australia earn less than 30,200 AUD, while 75% earn more. Similarly, the chart shows that 75% earn less than 42,900 AUD while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Guest Service Representative in Australia compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 22,700 AUD to 32,600 AUD. About 20% of salaries are below the 22,700 AUD mark, while 10% fall within the range of 32,600 AUD to 37,100 AUD. Only 5% of individuals have salaries exceeding 37,100 AUD.

Salary Comparison by Years of Experience / Guest Service Representative / Australia

How do experience and age affect pay?

0 - 2 Years
21,300 AUD
2 - 5 Years+38%
29,400 AUD
5 - 10 Years+42%
41,900 AUD
10 - 15 Years+22%
51,100 AUD
15 - 20 Years+6%
53,900 AUD
20+ Years+9%
58,700 AUD
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience yearly Australia Guest Service Representative
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Guest Service Representative and this is what we found.


All salary figures displayed here are per year except when noted otherwise.

Employees with less than two years of experience earn approximately 21,300 AUD.

While someone with an experience level between two and five years is expected to earn 29,400 AUD, 38% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 41,900 AUD, 42% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 51,100 AUD, 22% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 53,900 AUD, 6% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 58,700 AUD, 9% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Salary Comparison By Education / Guest Service Representative / Australia

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Guest Service Representative.

High School
26,800 AUD
Certificate or Diploma+82%
48,700 AUD
Percentage increase and decrease are relative to the previous value
Salary comparison by education level yearly Australia Guest Service Representative
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Guest Service Representative in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 26,800 AUD.


Level 2: Certificate or Diploma

At this level, the average salary becomes 48,700 AUD, 82% more than the previous level.



Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender / Guest Service Representative / Australia

Salary comparison by gender Australia Guest Service Representative yearly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Guest Service Representative in Australia, the average difference between the salary of male and female employees is 5%.

Male
38,300 AUD
Female+6%
40,500 AUD
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Australia for all Careers

Salary comparison by gender yearly Australia
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Average Annual Salary Increment Percentage / Guest Service Representative / Australia

How much are annual salary increments in Australia for individuals working as Guest Service Representative? How often do employees get salary raises?

Individuals working as Guest Service Representative in Australia are likely to observe a salary increase of approximately 9% every 16 months. The national average annual increment for all professions combined is 8% granted to employees every 16 months.

Annual Salary Increment Rate Australia Guest Service Representative
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Australia / All Professions

Annual Salary Increment Rate Australia
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Australia is 6%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Guest Service Representative / Australia

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Australia Guest Service Representative
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67% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 33% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.

Received Bonus
33%
No Bonus
67%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Guest Service Representative / Australia


19 AUD per hour

The average hourly wage (pay per hour) for individuals working as Guest Service Representative in Australia is 19 AUD.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Guest Service Representative in Australia is 9 AUD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Food / Hospitality / Tourism / Catering-100%
Airbnb Property Manager107,000 AUD+170%
All Rounder38,800 AUD-1%
Assistant Executive Housekeeper29,100 AUD-26%
Assistant Food and Beverage Controller52,000 AUD+32%
Assistant Food and Beverage Director123,000 AUD+210%
Assistant Hospitality Manager125,000 AUD+220%
Assistant Storekeeper24,900 AUD-37%
Assistant Tour Manager58,000 AUD+47%
Baker and Pastrycook31,500 AUD-20%
Bakery Manager71,600 AUD+82%
Bakery Superintendent45,800 AUD+16%
Banquet Captain38,300 AUD-3%
Banquet Manager49,300 AUD+25%
Banquet Server29,800 AUD-24%
Bar Attendant31,400 AUD-20%
Bar Manager62,300 AUD+58%
Bar Supervisor43,500 AUD+10%
Barista37,600 AUD-5%
Bartender37,500 AUD-5%
Bellman30,200 AUD-23%
Beverage Manager77,500 AUD+97%
Bistro Attendant31,500 AUD-20%
Buffet Chef58,000 AUD+47%
Buffet Host28,800 AUD-27%
Buffet Manager65,200 AUD+66%
Butcher and Slaughterer24,800 AUD-37%
Cafeteria Assistant32,800 AUD-17%
Cafeteria Manager57,200 AUD+45%
Cafeteria Supervisor40,300 AUD+2%
Cake Decorator34,300 AUD-13%
Casino Shift Manager106,000 AUD+170%
Chain Store Customer Support50,400 AUD+28%
Chef59,400 AUD+51%
Chef De Cuisine81,700 AUD+110%
Club Manager108,000 AUD+170%
Cluster Director141,000 AUD+260%
Cluster Revenue Manager112,000 AUD+180%
Cocktail Server31,300 AUD-21%
Coffee Shop Manager109,000 AUD+180%
Concierge28,300 AUD-28%
Confectionery Baker36,400 AUD-8%
Conference and Sales Coordinator53,900 AUD+37%
Conference Services Manager64,500 AUD+64%
Cook49,800 AUD+26%
Corporate Sous Chef86,300 AUD+120%
Corporate Travel Consultant85,300 AUD+120%
Croupier41,500 AUD+5%
Culinary Assistant26,800 AUD-32%
Culinary Associate27,100 AUD-31%
Culinary Tour Guide75,700 AUD+92%
Demi Chef60,800 AUD+54%
Dietary Aide58,200 AUD+48%
Dining Room Supervisor54,600 AUD+39%
Dishwasher24,700 AUD-37%
Duty Manager68,600 AUD+74%
Events Coordinator44,800 AUD+14%
Executive Chef70,500 AUD+79%
Executive Pastry Chef53,300 AUD+35%
Fast Food Cook47,600 AUD+21%
Fast Food Shift Supervisor49,200 AUD+25%
Fine Dining Cook85,100 AUD+120%
Fine Dining Restaurant Chef80,700 AUD+100%
Fleet Manager141,000 AUD+260%
Food and Beverage Manager105,000 AUD+170%
Food and Beverage Trend Analyst77,400 AUD+97%
Food Consultant87,900 AUD+120%
Food Photographer63,500 AUD+61%
Food Policy Analyst78,100 AUD+98%
Food Safety Auditor73,700 AUD+87%
Food Safety Compliance Manager86,500 AUD+120%
Food Safety Coordinator65,800 AUD+67%
Food Server28,400 AUD-28%
Food Service Director108,000 AUD+170%
Food Service Manager122,000 AUD+210%
Food Service Sales70,800 AUD+80%
Food Service Worker30,100 AUD-24%
Food Stylist49,100 AUD+25%
Food Sustainability Consultant87,600 AUD+120%
Front Desk Agent34,900 AUD-11%
Front Desk Clerk33,700 AUD-14%
Front Office Manager60,100 AUD+53%
Gastronomy Consultant69,600 AUD+77%
Guest Service Executive99,100 AUD+150%
Guest Service Representative39,400 AUD+0%
Head Chef 73,500 AUD+87%
Head Concierge46,300 AUD+18%
Hospitality Director170,000 AUD+330%
Hospitality Technology Specialist71,600 AUD+82%
Hostess / Host34,500 AUD-12%
Hotel Desk Clerk35,200 AUD-11%
Hotel Maid25,900 AUD-34%
Hotel Manager171,000 AUD+330%
Hotel Revenue Manager102,000 AUD+160%
Hotel Sales Manager125,000 AUD+220%
Hotel Service Supervisor97,400 AUD+150%
Hotel Staff31,900 AUD-19%
Inventory Coordinator39,200 AUD-0%
Kitchen Manager59,900 AUD+52%
Kitchen Staff30,100 AUD-24%
Kitchen Supervisor48,000 AUD+22%
Line Cook53,900 AUD+37%
Luggage Porter25,300 AUD-36%
Molecular Gastronomist85,900 AUD+120%
Motel Manager91,600 AUD+130%
Pastry Chef47,000 AUD+19%
Pastrycooking and Baking Assistant31,600 AUD-20%
Personal Chef73,200 AUD+86%
Production Operator48,600 AUD+23%
Quality, Health and Safety Coordinator53,400 AUD+36%
Receptionist35,100 AUD-11%
Regional Restaurant Manager132,000 AUD+240%
Restaurant Manager114,000 AUD+190%
Restaurant Server29,300 AUD-26%
Room Reservations Manager114,000 AUD+190%
Room Service Manager110,000 AUD+180%
Sous Chef61,900 AUD+57%
Special Events Coordinator71,600 AUD+82%
Supervisor of Food Services82,100 AUD+110%
Sustainable Catering Coordinator69,600 AUD+77%
Sustainable Tourism Consultant78,000 AUD+98%
Tour Consultant84,400 AUD+110%
Tour Guide56,200 AUD+43%
Tour Manager75,000 AUD+90%
Travel Agent56,500 AUD+44%
Travel Consultant87,300 AUD+120%
Virtual / Augmented Reality Tourism Specialist68,800 AUD+75%
Waiter / Waitress28,600 AUD-27%
Wedding Planner89,300 AUD+130%

Salary Comparison By City

CityAverage Salary
Melbourne42,500 AUD
Sydney43,100 AUD

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Australia is 5% on average across all career fields.

Private Sector
89,000 AUD
Public Sector+5%
93,400 AUD
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Guest Service Representative in Australia?

A good and competitive compensation would range anywhere between 37,300 AUD and 42,900 AUD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Guest Service Representative in Australia ranges from 18,500 AUD to 30,200 AUD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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