A person working as Call Center Team Leader in Netherlands typically earns around 3,270 EUR. Salaries range from 1,760 EUR (lowest) to 4,930 EUR (highest).
This is the average salary including housing, transport, and other benefits. Call Center Team Leader salaries in Netherlands vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Salaries for the position Call Center Team Leader in Netherlands range from 1,760 EUR (starting salary) to 4,930 EUR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
With a median salary of 2,920 EUR, half of the professionals who work as Call Center Team Leader in Netherlands earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Call Center Team Leader in Netherlands earn less than 2,440 EUR, while 75% earn more. Similarly, the chart shows that 75% earn less than 3,300 EUR while 25% earn more.
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Call Center Team Leader in Netherlands compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 1,940 EUR to 2,610 EUR. About 20% of salaries are below the 1,940 EUR mark, while 10% fall within the range of 2,610 EUR to 2,910 EUR. Only 5% of individuals have salaries exceeding 2,910 EUR.
|0 - 2 Years|
|2 - 5 Years||+26%|
|5 - 10 Years||+32%|
|10 - 15 Years||+18%|
|15 - 20 Years||+11%|
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Call Center Team Leader and this is what we found.
Employees with less than two years of experience earn approximately 2,050 EUR.
While someone with an experience level between two and five years is expected to earn 2,590 EUR, 26% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 3,410 EUR, 32% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 4,010 EUR, 18% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 4,440 EUR, 11% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 4,730 EUR, 6% more than people with fifteen to twenty years of experience.
|Certificate or Diploma||+13%|
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Call Center Team Leader in order to make a comparison.
Employees at this education level have an average salary of 2,490 EUR.
At this level, the average salary becomes 2,810 EUR, 13% more than the previous level.
At this level, the average salary becomes 3,700 EUR, 32% more than the previous level.
At this level, the average salary becomes 4,580 EUR, 24% more than the previous level.
A Master's degree program or any post-graduate program in Netherlands costs anywhere from 24,400 EUR to 73,300 EUR and lasts approximately two years. That is quite an investment.
You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.
Many people pursue higher education as a tactic to switch to a higher-paying job. The numbers seem to support the theory. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.
If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Call Center Team Leader in Netherlands, the average difference between the salary of male and female employees is 4%.
Individuals working as Call Center Team Leader in Netherlands are likely to observe a salary increase of approximately 11% every 16 months. The national average annual increment for all professions combined is 9% granted to employees every 15 months.
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Listed above are the average annual increase rates for each industry in Netherlands for the year 2022. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
48% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 52% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 4% to 5% of their annual salary.
The most standard form of bonus, where the employee is awarded based on their exceptional performance.Company Performance Bonuses
Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.Goal-Based Bonuses
Granted upon achieving an important goal or milestone.Holiday / End of Year Bonuses
These types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs
|Revenue Generators||Supporting Cast|
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.
Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
|Average Salary 2019|
|Average Salary 2020||+2%|
|Average Salary 2021||+2%|
|Average Salary 2022||+3%|
Salaries for individuals working as Call Center Team Leader in Netherlands are on the rise in the year 2023 based on recently submitted salaries and reports. The trend suggests a slow yet continuous increase in pay in 2024 and future years. These numbers may vary from one industry to another.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working as Call Center Team Leader in Netherlands is 10 EUR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
|Job Title||Average Salary|
|Business Support Specialist||2,960 EUR||-9%|
|Call Center Advisor||2,400 EUR||-27%|
|Call Center Manager||5,810 EUR||+78%|
|Call Center Quality Analyst||3,740 EUR||+14%|
|Call Center Representative||1,970 EUR||-40%|
|Call Center Scheduler||2,240 EUR||-31%|
|Call Center Scheduling Manager||3,030 EUR||-7%|
|Call Center Supervisor||2,710 EUR||-17%|
|Call Center Team Leader||3,270 EUR||+0%|
|Client Engagement Specialest||3,580 EUR||+10%|
|Client Executive||2,580 EUR||-21%|
|Client Liaison Officer||1,880 EUR||-42%|
|Client Relations Manager||6,520 EUR||+100%|
|Client Service Analyst||3,780 EUR||+16%|
|Client Service Representative||1,880 EUR||-42%|
|Client Strategy Specialist||4,050 EUR||+24%|
|Contracts Specialist||2,940 EUR||-10%|
|Customer Care Representative||1,980 EUR||-39%|
|Customer Experience Analyst||2,420 EUR||-26%|
|Customer Experience Manager||6,700 EUR||+110%|
|Customer Experience Specialist||4,000 EUR||+22%|
|Customer Fulfillment Specialist||3,850 EUR||+18%|
|Customer Insights Analyst||3,840 EUR||+18%|
|Customer Problem Manager||4,010 EUR||+23%|
|Customer Service Advisor||3,850 EUR||+18%|
|Customer Service Associate||1,880 EUR||-42%|
|Customer Service Executive||4,320 EUR||+32%|
|Customer Service Manager||6,620 EUR||+100%|
|Customer Service Officer||1,930 EUR||-41%|
|Customer Service Representative||1,890 EUR||-42%|
|Customer Service Supervisor||2,980 EUR||-9%|
|Customer Service Team Leader||4,270 EUR||+31%|
|Customer Service Trainer||3,380 EUR||+3%|
|Customer Success Manager||6,290 EUR||+93%|
|Customer Success Specialist||3,890 EUR||+19%|
|Dispute Resolution Specialist||3,210 EUR||-2%|
|Guest Service Agent||1,560 EUR||-52%|
|Inbound Sales Representative||1,850 EUR||-43%|
|Internet Banking Supervisor||5,670 EUR||+74%|
|Logistics Coordinator||2,100 EUR||-36%|
|Operations Support Manager||5,190 EUR||+59%|
|Real Time Analyst||3,570 EUR||+9%|
|Regional Account Manager||5,990 EUR||+83%|
|Service Delivery Manager||6,290 EUR||+93%|
|Service Writer||1,700 EUR||-48%|
|Sourcing Assistant||1,430 EUR||-56%|
|Telephone Operator||1,490 EUR||-54%|
|Vendor Administration Specialist||2,340 EUR||-28%|
|Workforce Manager||3,740 EUR||+14%|
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Netherlands is 5% on average across all career fields.
A good and competitive compensation would range anywhere between 2,920 EUR and 3,300 EUR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for a careers like Call Center Team Leader in Netherlands ranges from 2,440 EUR to 3,300 EUR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
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