HOME SALARY COMPARISON COST OF LIVING
Home Page
Compare Your Salary
Salary Report
Best Paying Jobs
Salary Increase Letter
Read Our Articles
Salary Calculator

Customer Service and Call Center Average Salaries in Poland 2019

How much money does a person working in Customer Service and Call Center make in Poland?

4,930 PLN per month
Average Monthly Salary
A person working in Customer Service and Call Center in Poland typically earns around 4,930 PLN per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Call Center Quality Analyst3,000 PLN
Call Center Representative4,000 PLN
Call Center Team Leader4,200 PLN
Customer Care Representative4,300 PLN
Customer Service Advisor3,000 PLN
Customer Service Executive4,750 PLN
Customer Service Officer6,000 PLN
Customer Service Representative5,900 PLN
Customer Service Team Leader7,000 PLN
Customer Service Trainer4,300 PLN
Logistics Coordinator3,900 PLN

Customer Service and Call Center Jobs Salary Distribution in Poland

25% of people earn
4,200 PLN
or less
50% of people earn
4,750 PLN
or less
75% of people earn
6,000 PLN
or less
Minimum
3,000 PLN
Median
4,750 PLN
Maximum
7,000 PLN

Abount These Figures: Salary Range, Median and Percentiles

The Customer Service and Call Center salaries in Poland range between 3,000 PLN per month (minimum salary) to 7,000 PLN per month (maximum salary).

The median salary is 4,750 PLN per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 4,750 PLN while the other half are earning more than 4,750 PLN. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 4,200 PLN while 75% of them are earning more than 4,200 PLN. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 6,000 PLN while 25% are earning more than 6,000 PLN.

What is the difference between the median and the average salary? What should you be looking at?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary

Customer Service and Call Center Salary Forecast and Trend in Poland

How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.

2016201720182019
Average Salary 2016    =  
4,646 PLN
Average Salary 2017    +3%  
4,776 PLN
Average Salary 2018    +1%  
4,843 PLN
Average Salary 2019    +2%  
4,930 PLN
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Poland are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 2% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.

Customer Service and Call Center Hourly Average Wage in Poland

25 PLN per hour
Average Hourly Wage

The average hourly wage (pay per hour) in Poland for Customer Service and Call Center is 25 PLN. This means that the average person in Poland earns approximatly 25 PLN for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.

Salary Comparison of Customer Service and Call Center Jobs in Poland

4,930 PLN
8,110 PLN
Average Salary
Customer Service and Call Center
Average Salary
All Jobs
We compared Poland salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 39% less than those of All Jobs.

Salary Comparison By City

CityAverage Salary
Katowice4,000 PLN
Krakow5,094 PLN
Home|Privacy Policy|Salary Comparison

©Salary Explorer 2018