How much money does a person working in Customer Service and Call Center make in Bangladesh?
50,393 BDT per month
Average Monthly Salary
A person working in Customer Service and Call Center in Bangladesh typically earns around 50,393 BDT per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.
Salaries for specific jobs
|Business Support Specialist||56,789 BDT|
|Call Center Advisor||48,410 BDT|
|Call Center Manager||71,310 BDT|
|Call Center Quality Analyst||66,638 BDT|
|Call Center Representative||38,829 BDT|
|Call Center Scheduler||45,308 BDT|
|Call Center Scheduling Manager||51,999 BDT|
|Call Center Supervisor||51,790 BDT|
|Call Center Team Leader||50,697 BDT|
|Client Engagement Specialest||59,403 BDT|
|Client Executive||47,714 BDT|
|Client Liaison Officer||48,868 BDT|
|Client Relations Manager||64,150 BDT|
|Client Service Analyst||61,148 BDT|
|Client Service Representative||39,150 BDT|
|Client Strategy Specialist||57,806 BDT|
|Contracts Specialist||52,284 BDT|
|Customer Care Representative||39,874 BDT|
|Customer Experience Analyst||48,182 BDT|
|Customer Experience Manager||53,804 BDT|
|Customer Experience Specialist||54,925 BDT|
|Customer Fulfillment Specialist||53,675 BDT|
|Customer Insights Analyst||60,695 BDT|
|Customer Problem Manager||59,574 BDT|
|Customer Service Advisor||46,887 BDT|
|Customer Service Associate||48,650 BDT|
|Customer Service Executive||64,222 BDT|
|Customer Service Manager||78,891 BDT|
|Customer Service Officer||43,490 BDT|
|Customer Service Representative||42,815 BDT|
|Customer Service Supervisor||41,116 BDT|
|Customer Service Team Leader||45,089 BDT|
|Customer Service Trainer||54,544 BDT|
|Customer Success Manager||67,783 BDT|
|Customer Success Specialist||56,953 BDT|
|Dispute Resolution Specialist||57,210 BDT|
|Guest Service Agent||37,424 BDT|
|Inbound Sales Representative||42,910 BDT|
|Internet Banking Supervisor||64,989 BDT|
|Logistics Coordinator||47,985 BDT|
|Operations Support Manager||64,645 BDT|
|Real Time Analyst||60,148 BDT|
|Regional Account Manager||63,846 BDT|
|Service Delivery Manager||65,443 BDT|
|Service Writer||36,635 BDT|
|Sourcing Assistant||29,960 BDT|
|Telephone Operator||33,752 BDT|
|Vendor Administration Specialist||45,408 BDT|
|Workforce Manager||62,566 BDT|
Customer Service and Call Center Jobs Salary Distribution in Bangladesh
Abount These Figures: Salary Range, Median and Percentiles
The Customer Service and Call Center salaries in Bangladesh range between 29,714 BDT per month (minimum salary) to 74,286 BDT per month (maximum salary).
The median salary is 52,408 BDT per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 52,408 BDT while the other half are earning more than 52,408 BDT. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 36,955 BDT while 75% of them are earning more than 36,955 BDT. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 68,415 BDT while 25% are earning more than 68,415 BDT.
What is the difference between the median and the average salary? What should you be looking at?
Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary
Customer Service and Call Center Salary Forecast and Trend in Bangladesh
How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.
|Average Salary 2016|| = |
|Average Salary 2017|| +4% |
|Average Salary 2018|| +4% |
|Average Salary 2019|| +4% |
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Bangladesh are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 4% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.
Customer Service and Call Center Hourly Average Wage in Bangladesh
291 BDT per hour
Average Hourly Wage
The average hourly wage (pay per hour) in Bangladesh for Customer Service and Call Center is 291 BDT. This means that the average person in Bangladesh earns approximatly 291 BDT for every worked hour.
Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )
The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.
Customer Service and Call Center VS Other Jobs
We compared Bangladesh salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 12% less than those of All Jobs.
Salary Comparison By City
|Coxs Bazar||48,348 BDT|
|St. Martin||45,307 BDT|
28800 - 5