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Customer Service and Call Center Average Salaries in Bangladesh 2019

How much money does a person working in Customer Service and Call Center make in Bangladesh?

50,393 BDT per month
Average Monthly Salary
A person working in Customer Service and Call Center in Bangladesh typically earns around 50,393 BDT per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Business Support Specialist56,789 BDT
Call Center Advisor48,410 BDT
Call Center Manager71,310 BDT
Call Center Quality Analyst66,638 BDT
Call Center Representative38,829 BDT
Call Center Scheduler45,308 BDT
Call Center Scheduling Manager51,999 BDT
Call Center Supervisor51,790 BDT
Call Center Team Leader50,697 BDT
Client Engagement Specialest59,403 BDT
Client Executive47,714 BDT
Client Liaison Officer48,868 BDT
Client Relations Manager64,150 BDT
Client Service Analyst61,148 BDT
Client Service Representative39,150 BDT
Client Strategy Specialist57,806 BDT
Contracts Specialist52,284 BDT
Customer Care Representative39,874 BDT
Customer Experience Analyst48,182 BDT
Customer Experience Manager53,804 BDT
Customer Experience Specialist54,925 BDT
Customer Fulfillment Specialist53,675 BDT
Customer Insights Analyst60,695 BDT
Customer Problem Manager59,574 BDT
Customer Service Advisor46,887 BDT
Customer Service Associate48,650 BDT
Customer Service Executive64,222 BDT
Customer Service Manager78,891 BDT
Customer Service Officer43,490 BDT
Customer Service Representative42,815 BDT
Customer Service Supervisor41,116 BDT
Customer Service Team Leader45,089 BDT
Customer Service Trainer54,544 BDT
Customer Success Manager67,783 BDT
Customer Success Specialist56,953 BDT
Dispute Resolution Specialist57,210 BDT
Guest Service Agent37,424 BDT
Inbound Sales Representative42,910 BDT
Internet Banking Supervisor64,989 BDT
Logistics Coordinator47,985 BDT
Operations Support Manager64,645 BDT
Real Time Analyst60,148 BDT
Regional Account Manager63,846 BDT
Service Delivery Manager65,443 BDT
Service Writer36,635 BDT
Sourcing Assistant29,960 BDT
Telephone Operator33,752 BDT
Vendor Administration Specialist45,408 BDT
Workforce Manager62,566 BDT

Customer Service and Call Center Jobs Salary Distribution in Bangladesh

Median and salary distribution monthly Bangladesh Customer Service and Call Center

Abount These Figures: Salary Range, Median and Percentiles

The Customer Service and Call Center salaries in Bangladesh range between 29,714 BDT per month (minimum salary) to 74,286 BDT per month (maximum salary).

The median salary is 52,408 BDT per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 52,408 BDT while the other half are earning more than 52,408 BDT. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 36,955 BDT while 75% of them are earning more than 36,955 BDT. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 68,415 BDT while 25% are earning more than 68,415 BDT.

What is the difference between the median and the average salary? What should you be looking at?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary

Customer Service and Call Center Salary Forecast and Trend in Bangladesh

How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast monthly Bangladesh Customer Service and Call Center
Average Salary 2016    =  
45,189 BDT
Average Salary 2017    +4%  
46,861 BDT
Average Salary 2018    +4%  
48,595 BDT
Average Salary 2019    +4%  
50,393 BDT
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Bangladesh are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 4% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.

Customer Service and Call Center Hourly Average Wage in Bangladesh

291 BDT per hour
Average Hourly Wage

The average hourly wage (pay per hour) in Bangladesh for Customer Service and Call Center is 291 BDT. This means that the average person in Bangladesh earns approximatly 291 BDT for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.

Customer Service and Call Center VS Other Jobs

Salary Comparison Between Customer Service and Call Center and Customer Service and Call Center monthly BangladeshWe compared Bangladesh salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 12% less than those of All Jobs.

Salary Comparison By City

CityAverage Salary
Barisal50,252 BDT
Bogra52,834 BDT
Chandpur46,243 BDT
Chittagong55,436 BDT
Coxs Bazar48,348 BDT
Dhaka56,348 BDT
Jamalpur47,415 BDT
Jessore49,576 BDT
Khulna53,653 BDT
Rajshahi54,796 BDT
St. Martin45,307 BDT
Sylhet51,746 BDT
28800 - 5
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