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IT Helpdesk Average Salaries in Bangladesh 2020

How much money does a person working in IT Helpdesk make in Bangladesh?


Average Monthly Salary
20,800 BDT
( 249,000 BDT yearly)

LOW
16,800
BDT
AVERAGE
20,800
BDT
HIGH
29,000
BDT

A person working in IT Helpdesk in Bangladesh typically earns around 20,800 BDT per month. Salaries range from 16,800 BDT (lowest average) to 29,000 BDT (highest average, actual maximum salary is higher).

This is the average monthly salary including housing, transport, and other benefits. Salaries vary drastically between different IT Helpdesk careers. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
2nd Line Systems Engineer25,400 BDT
Help Desk Manager28,500 BDT
Help Desk Support17,700 BDT
Information Technology Coordinator20,200 BDT
Information Technology Support17,400 BDT
Managed Service Specialist26,500 BDT
Shift Leader27,800 BDT
Software Support Engineer21,500 BDT
Support Analyst22,200 BDT
Support Specialist26,000 BDT

IT Helpdesk Jobs Salary Distribution in Bangladesh

Median and salary distribution monthly Bangladesh IT Helpdesk
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The median, the maximum, the minimum, and the range

  • Salary Range

    IT Helpdesk salaries in Bangladesh range from 16,800 BDT per month (minimum average salary) to 29,000 BDT per month (maximum average salary, actual maximum is higher).

  • Median Salary

    The median salary is 22,400 BDT per month, which means that half (50%) of people working in IT Helpdesk are earning less than 22,400 BDT while the other half are earning more than 22,400 BDT. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in IT Helpdesk are earning less than 17,600 BDT while 75% of them are earning more than 17,600 BDT. Also from the diagram, 75% of people working in IT Helpdesk are earning less than 27,800 BDT while 25% are earning more than 27,800 BDT.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Salary Comparison by Years of Experience

How does a person's salary progress over time?

Salary Comparison By Experience Level
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher the wage.

Generally speaking, employees having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.

Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.


Change in salary based on experience varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of many different jobs. To view accurate figures, choose a specific job title.

As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.

Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

IT Helpdesk Salary Comparison By Gender

Salary comparison by gender monthly Bangladesh IT Helpdesk
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male employees in Bangladesh who work in IT Helpdesk earn 21% more than their female counterparts on average.

Male
22,800 BDT
Female-18%
18,800 BDT
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Bangladesh for all Careers

Salary comparison by gender monthly Bangladesh
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IT Helpdesk Average Annual Salary Increment Percentage in Bangladesh

How much are annual salary increments in Bangladesh for IT Helpdesk professionals? How often do employees get salary raises?

IT Helpdesk

IT Helpdesk professionals in Bangladesh are likely to observe a salary increase of approximately 5% every 31 months. The national average annual increment for all professions combined is 5% granted to employees every 28 months.

Annual Salary Increment Rate Bangladesh IT Helpdesk
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Bangladesh / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Bangladesh is 2%.

Annual Increment Rate By Industry 2019

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Listed above are the average annual increase rates for each industry in Bangladesh for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.


Worldwide Salary Raises: All Countries and All Jobs

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IT Helpdesk Bonus and Incentive Rates in Bangladesh

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Bangladesh IT Helpdesk
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IT Helpdesk is considered to be a moderate bonus-based field due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

61% of surveyed staff in IT Helpdesk reported that they haven't received any bonuses or incentives in the previous year while 39% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 2% to 7% of their annual salary.

Received Bonus
39%
No Bonus
61%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

IT Helpdesk Hourly Average Wage in Bangladesh


120 BDT per hour

The average hourly wage (pay per hour) in Bangladesh is 120 BDT. This means that the average person in Bangladesh earns approximately 120 BDT for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

IT Helpdesk VS Other Jobs

Salary Comparison Between IT Helpdesk and Information Technology monthly Bangladesh
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The average salary for IT Helpdesk is 21% less than that of Information Technology. Also, Information Technology salaries are 0% more than those of All Jobs.

Salary Comparison By City

CityAverage Salary
Barisal20,700 BDT
Bogra21,800 BDT
Chandpur19,100 BDT
Chittagong22,800 BDT
Coxs Bazar19,900 BDT
Dhaka23,200 BDT
Jamalpur19,500 BDT
Jessore20,400 BDT
Khulna22,100 BDT
Rajshahi22,600 BDT
St. Martin18,700 BDT
Sylhet21,300 BDT

Government vs Private Sector Salary Comparison

Where can you get paid more, working for a private company or for the government? Public sector employees in Bangladesh earn 25% more than their private sector counterparts on average across all sectors.

Private Sector
23,200 BDT
Public Sector+25%
28,900 BDT
Percentage increase and decrease are relative to the previous value

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