Browse Salaries
Best Paying Jobs
Salary Increase Letters
Career Articles

Customer Experience Specialist Average Salary in Saudi Arabia 2023

How much money does a Customer Experience Specialist make in Saudi Arabia?

Average Monthly Salary
13,000 SAR
( 156,000 SAR yearly)


A person working as a Customer Experience Specialist in Saudi Arabia typically earns around 13,000 SAR per month. Salaries range from 6,770 SAR (lowest) to 19,900 SAR (highest).

This is the average monthly salary including housing, transport, and other benefits. Customer Experience Specialist salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.

Customer Experience Specialist Salary Distribution in Saudi Arabia

Median and salary distribution monthly Saudi Arabia Customer Experience Specialist
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/customer-service-and-call-center/customer-experience-specialist/median-and-salary-distribution-monthly-saudi-arabia-customer-experience-specialist.jpg

The median, the maximum, the minimum, and the range

  • Salary Range

    Customer Experience Specialist salaries in Saudi Arabia range from 6,770 SAR per month (minimum salary) to 19,900 SAR per month (maximum salary).

  • Median Salary

    The median salary is 12,500 SAR per month, which means that half (50%) of people working as Customer Experience Specialist(s) are earning less than 12,500 SAR while the other half are earning more than 12,500 SAR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Customer Experience Specialist(s) are earning less than 8,670 SAR while 75% of them are earning more than 8,670 SAR. Also from the diagram, 75% of Customer Experience Specialist(s) are earning less than 15,600 SAR while 25% are earning more than 15,600 SAR.

What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Customer Experience Specialist Salary Comparison by Years of Experience

How does experience and age affect your pay?

Salary comparison by years of experience monthly Saudi Arabia Customer Experience Specialist
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/customer-service-and-call-center/customer-experience-specialist/salary-comparison-by-years-of-experience-monthly-saudi-arabia-customer-experience-specialist.jpg

The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Customer Experience Specialist salaries by experience level and this is what we found.

A Customer Experience Specialist with less than two years of experience makes approximately 7,690 SAR per month.

While someone with an experience level between two and five years is expected to earn 10,300 SAR per month, 34% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 13,400 SAR per month, 30% more than someone with two to five years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Additionally, Customer Experience Specialist(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 16,200 SAR per month, 21% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 17,800 SAR per month, 9% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 18,700 SAR per month, 5% more than people with fifteen to twenty years of experience.

Customer Experience Specialist average salary change by experience in Saudi Arabia

0 - 2 Years
7,690 SAR
2 - 5 Years+34%
10,300 SAR
5 - 10 Years+30%
13,400 SAR
10 - 15 Years+21%
16,200 SAR
15 - 20 Years+9%
17,800 SAR
20+ Years+5%
18,700 SAR
Percentage increase and decrease are relative to the previous value

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-by-experience.jpg

Customer Experience Specialist Salary Comparison By Education

How do education levels affect salaries?

Displayed below is the average salary difference between different Customer Experience Specialist(s) who have the same experience but different education levels.

Salary comparison by education level monthly Saudi Arabia Customer Experience Specialist
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/customer-service-and-call-center/customer-experience-specialist/salary-comparison-by-education-level-monthly-saudi-arabia-customer-experience-specialist.jpg

We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Customer Experience Specialist salaries by education level in order to make a comparison.

When the education level is High School, the average salary of a Customer Experience Specialist is 9,270 SAR per month.

While someone with a Certificate or Diploma gets a salary of 10,600 SAR per month, 14% more than someone having a High School degree.

A Bachelor's Degree gets its holder an average salary of 14,900 SAR per month, 41% more than someone with a Certificate or Diploma.

Professionals who hold a Master's Degree are rewarded with an average salary of 18,100 SAR per month, 21% more than someone with Bachelor's Degree.

Customer Experience Specialist average salary difference by education level in Saudi Arabia

High School
9,270 SAR
Certificate or Diploma+14%
10,600 SAR
Bachelor's Degree+41%
14,900 SAR
Master's Degree+21%
18,100 SAR
Percentage increase and decrease are relative to the previous value

Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Saudi Arabia costs anywhere from 83,500 Saudi Riyal(s) to 251,000 Saudi Riyal(s) and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support the thoery. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.

Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-comparison-by-education.jpg

Customer Experience Specialist Salary Comparison By Gender

Salary comparison by gender monthly Saudi Arabia Customer Experience Specialist
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/customer-service-and-call-center/customer-experience-specialist/salary-comparison-by-gender-monthly-saudi-arabia-customer-experience-specialist.jpg

Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male Customer Experience Specialist employees in Saudi Arabia earn 10% less than their female counterparts on average.

12,500 SAR
13,800 SAR
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Saudi Arabia for all Careers

Salary comparison by gender monthly Saudi Arabia
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/salary-comparison-by-gender-monthly-saudi-arabia.jpg

Customer Experience Specialist Average Annual Salary Increment Percentage in Saudi Arabia

How much are annual salary increments in Saudi Arabia for Customer Experience Specialist(s)? How often do employees get salary raises?

Customer Experience Specialist

Customer Experience Specialist(s) in Saudi Arabia are likely to observe a salary increase of approximately 10% every 18 months. The national average annual increment for all professions combined is 8% granted to employees every 17 months.

Annual Salary Increment Rate Saudi Arabia Customer Experience Specialist
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/customer-service-and-call-center/customer-experience-specialist/annual-salary-increment-rate-saudi-arabia-customer-experience-specialist.jpg

The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Saudi Arabia / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Saudi Arabia is 6%.

Annual Increment Rate By Industry 2022

Information Technology

Listed above are the average annual increase rates for each industry in Saudi Arabia for the year 2022. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.

Worldwide Salary Raises: All Countries and All Jobs

Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-increment-world.jpg

Customer Experience Specialist Bonus and Incentive Rates in Saudi Arabia

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Saudi Arabia Customer Experience Specialist
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/customer-service-and-call-center/customer-experience-specialist/annual-salary-bonus-rate-saudi-arabia-customer-experience-specialist.jpg

A Customer Experience Specialist is considered to be a high bonus-based job due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

23% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 77% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 6% to 8% of their annual salary.

Received Bonus
No Bonus

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.

What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

A graphics designer working for a graphics designing company.

A graphic designer in the marketing department of a hospital.

Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Customer Experience Specialist Average Hourly Wage in Saudi Arabia

75 SAR per hour

The average hourly wage (pay per hour) in Saudi Arabia is 75 SAR. This means that the average Customer Experience Specialist in Saudi Arabia earns approximately 75 SAR for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Customer Experience Specialist VS Other Jobs

Salary Comparison Between Customer Experience Specialist and Customer Service and Call Center monthly Saudi Arabia
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/saudi-arabia/customer-service-and-call-center/customer-experience-specialist/salary-comparison-between-customer-experience-specialist-and-customer-service-and-call-center-monthly-saudi-arabia.jpg

The average salary for Customer Experience Specialist is 14% more than that of Customer Service and Call Center. Also, Customer Service and Call Center salaries are 31% less than those of All Jobs.

Salary comparison with similar jobs

Job TitleAverage Salary
Business Support Specialist10,100 SAR-22%
Call Center Advisor7,670 SAR-41%
Call Center Manager19,700 SAR+51%
Call Center Quality Analyst11,400 SAR-12%
Call Center Representative6,220 SAR-52%
Call Center Scheduler7,150 SAR-45%
Call Center Scheduling Manager10,300 SAR-21%
Call Center Supervisor8,390 SAR-36%
Call Center Team Leader10,400 SAR-20%
Client Engagement Specialest11,300 SAR-13%
Client Executive8,310 SAR-36%
Client Liaison Officer5,880 SAR-55%
Client Relations Manager22,500 SAR+73%
Client Service Analyst12,100 SAR-7%
Client Service Representative5,900 SAR-55%
Client Strategy Specialist12,200 SAR-6%
Contracts Specialist10,100 SAR-22%
Customer Care Representative5,840 SAR-55%
Customer Experience Analyst7,390 SAR-43%
Customer Experience Manager22,500 SAR+73%
Customer Experience Specialist13,000 SAR-0%
Customer Fulfillment Specialist11,800 SAR-9%
Customer Insights Analyst12,200 SAR-6%
Customer Problem Manager12,900 SAR-1%
Customer Service Advisor13,600 SAR+4%
Customer Service Associate5,750 SAR-56%
Customer Service Executive13,900 SAR+7%
Customer Service Manager20,600 SAR+58%
Customer Service Officer6,040 SAR-54%
Customer Service Representative5,680 SAR-56%
Customer Service Supervisor9,220 SAR-29%
Customer Service Team Leader13,900 SAR+7%
Customer Service Trainer11,400 SAR-12%
Customer Success Manager19,100 SAR+47%
Customer Success Specialist13,400 SAR+3%
Dispute Resolution Specialist10,900 SAR-16%
Guest Service Agent4,880 SAR-63%
Inbound Sales Representative5,730 SAR-56%
Internet Banking Supervisor18,700 SAR+44%
Logistics Coordinator6,480 SAR-50%
Operations Support Manager18,600 SAR+43%
Real Time Analyst11,500 SAR-12%
Regional Account Manager20,000 SAR+54%
Service Delivery Manager21,000 SAR+61%
Service Writer5,230 SAR-60%
Sourcing Assistant4,460 SAR-66%
Telephone Operator4,640 SAR-64%
Vendor Administration Specialist7,820 SAR-40%
Workforce Manager12,100 SAR-7%

Salary Comparison By City

CityAverage Salary
Abha12,600 SAR
Dammam13,700 SAR
Jeddah14,600 SAR
Khubar13,200 SAR
Mecca13,900 SAR
Medina14,500 SAR
Riyadh14,000 SAR
Tabuk12,500 SAR
Taif12,500 SAR

Government vs Private Sector Salary Comparison

Where can you get paid more, working for a private company or for the government? Public sector employees in Saudi Arabia earn 7% more than their private sector counterparts on average across all sectors.

Private Sector
16,000 SAR
Public Sector+7%
17,200 SAR
Percentage increase and decrease are relative to the previous value

Browse Salaries

Salary Increase Letters

Best Paying Jobs
HomePrivacy PolicySalary Comparison

©Salary Explorer 2023