How much money does a person working in Customer Service and Call Center make in Saudi Arabia?
14,752 SAR per month
Average Monthly Salary
A person working in Customer Service and Call Center in Saudi Arabia typically earns around 14,752 SAR per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.
Salaries for specific jobs
|Business Support Specialist||15,026 SAR|
|Call Center Advisor||13,368 SAR|
|Call Center Manager||18,814 SAR|
|Call Center Quality Analyst||16,461 SAR|
|Call Center Representative||10,909 SAR|
|Call Center Representative||11,402 SAR|
|Call Center Scheduler||12,948 SAR|
|Call Center Scheduling Manager||14,466 SAR|
|Call Center Supervisor||13,584 SAR|
|Call Center Team Leader||13,733 SAR|
|Client Engagement Specialest||15,581 SAR|
|Client Executive||13,462 SAR|
|Client Liaison Officer||13,676 SAR|
|Client Relations Manager||19,184 SAR|
|Client Service Analyst||16,328 SAR|
|Client Service Representative||10,811 SAR|
|Client Strategy Specialist||15,022 SAR|
|Contracts Specialist||15,032 SAR|
|Customer Care Representative||10,712 SAR|
|Customer Experience Analyst||13,103 SAR|
|Customer Experience Manager||16,041 SAR|
|Customer Experience Specialist||14,534 SAR|
|Customer Fulfillment Specialist||13,824 SAR|
|Customer Insights Analyst||15,217 SAR|
|Customer Problem Manager||16,250 SAR|
|Customer Service Advisor||13,644 SAR|
|Customer Service Associate||12,455 SAR|
|Customer Service Executive||16,790 SAR|
|Customer Service Manager||19,119 SAR|
|Customer Service Manager||20,076 SAR|
|Customer Service Officer||11,677 SAR|
|Customer Service Representative||10,608 SAR|
|Customer Service Supervisor||11,424 SAR|
|Customer Service Team Leader||13,280 SAR|
|Customer Service Trainer||15,634 SAR|
|Customer Success Manager||16,894 SAR|
|Customer Success Specialist||16,523 SAR|
|Dispute Resolution Specialist||15,271 SAR|
|Guest Service Agent||10,380 SAR|
|Inbound Sales Representative||10,887 SAR|
|Internet Banking Supervisor||17,566 SAR|
|Logistics Coordinator||12,545 SAR|
|Operations Support Manager||18,811 SAR|
|Real Time Analyst||15,584 SAR|
|Regional Account Manager||18,014 SAR|
|Service Delivery Manager||18,702 SAR|
|Service Writer||10,790 SAR|
|Sourcing Assistant||8,666 SAR|
|Telephone Operator||9,362 SAR|
|Vendor Administration Specialist||12,632 SAR|
|Workforce Manager||15,547 SAR|
Customer Service and Call Center Jobs Salary Distribution in Saudi Arabia
Abount These Figures: Salary Range, Median and Percentiles
The Customer Service and Call Center salaries in Saudi Arabia range between 8,699 SAR per month (minimum salary) to 21,747 SAR per month (maximum salary).
The median salary is 14,310 SAR per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 14,310 SAR while the other half are earning more than 14,310 SAR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 10,354 SAR while 75% of them are earning more than 10,354 SAR. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 16,947 SAR while 25% are earning more than 16,947 SAR.
What is the difference between the median and the average salary? What should you be looking at?
Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary
Customer Service and Call Center Salary Forecast and Trend in Saudi Arabia
How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.
|Average Salary 2016|| = |
|Average Salary 2017|| +4% |
|Average Salary 2018|| +2% |
|Average Salary 2019|| +2% |
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Saudi Arabia are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 2% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.
Customer Service and Call Center Hourly Average Wage in Saudi Arabia
85 SAR per hour
Average Hourly Wage
The average hourly wage (pay per hour) in Saudi Arabia for Customer Service and Call Center is 85 SAR. This means that the average person in Saudi Arabia earns approximatly 85 SAR for every worked hour.
Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )
The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.
Customer Service and Call Center VS Other Jobs
We compared Saudi Arabia salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 12% less than those of All Jobs.
Salary Comparison By City
10868 - 24