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Customer Service and Call Center Average Salaries in Saudi Arabia 2019

How much money does a person working in Customer Service and Call Center make in Saudi Arabia?

14,752 SAR per month
Average Monthly Salary
A person working in Customer Service and Call Center in Saudi Arabia typically earns around 14,752 SAR per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Business Support Specialist15,026 SAR
Call Center Advisor13,368 SAR
Call Center Manager18,814 SAR
Call Center Quality Analyst16,461 SAR
Call Center Representative10,909 SAR
Call Center Representative11,402 SAR
Call Center Scheduler12,948 SAR
Call Center Scheduling Manager14,466 SAR
Call Center Supervisor13,584 SAR
Call Center Team Leader13,733 SAR
Client Engagement Specialest15,581 SAR
Client Executive13,462 SAR
Client Liaison Officer13,676 SAR
Client Relations Manager19,184 SAR
Client Service Analyst16,328 SAR
Client Service Representative10,811 SAR
Client Strategy Specialist15,022 SAR
Contracts Specialist15,032 SAR
Customer Care Representative10,712 SAR
Customer Experience Analyst13,103 SAR
Customer Experience Manager16,041 SAR
Customer Experience Specialist14,534 SAR
Customer Fulfillment Specialist13,824 SAR
Customer Insights Analyst15,217 SAR
Customer Problem Manager16,250 SAR
Customer Service Advisor13,644 SAR
Customer Service Associate12,455 SAR
Customer Service Executive16,790 SAR
Customer Service Manager19,119 SAR
Customer Service Manager20,076 SAR
Customer Service Officer11,677 SAR
Customer Service Representative10,608 SAR
Customer Service Supervisor11,424 SAR
Customer Service Team Leader13,280 SAR
Customer Service Trainer15,634 SAR
Customer Success Manager16,894 SAR
Customer Success Specialist16,523 SAR
Dispute Resolution Specialist15,271 SAR
Guest Service Agent10,380 SAR
Inbound Sales Representative10,887 SAR
Internet Banking Supervisor17,566 SAR
Logistics Coordinator12,545 SAR
Operations Support Manager18,811 SAR
Real Time Analyst15,584 SAR
Regional Account Manager18,014 SAR
Service Delivery Manager18,702 SAR
Service Writer10,790 SAR
Sourcing Assistant8,666 SAR
Telephone Operator9,362 SAR
Vendor Administration Specialist12,632 SAR
Workforce Manager15,547 SAR

Customer Service and Call Center Jobs Salary Distribution in Saudi Arabia

Median and salary distribution monthly Saudi Arabia Customer Service and Call Center

Abount These Figures: Salary Range, Median and Percentiles

The Customer Service and Call Center salaries in Saudi Arabia range between 8,699 SAR per month (minimum salary) to 21,747 SAR per month (maximum salary).

The median salary is 14,310 SAR per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 14,310 SAR while the other half are earning more than 14,310 SAR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 10,354 SAR while 75% of them are earning more than 10,354 SAR. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 16,947 SAR while 25% are earning more than 16,947 SAR.

What is the difference between the median and the average salary? What should you be looking at?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary

Customer Service and Call Center Salary Forecast and Trend in Saudi Arabia

How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast monthly Saudi Arabia Customer Service and Call Center
Average Salary 2016    =  
13,701 SAR
Average Salary 2017    +4%  
14,208 SAR
Average Salary 2018    +2%  
14,435 SAR
Average Salary 2019    +2%  
14,752 SAR
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Saudi Arabia are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 2% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.

Customer Service and Call Center Hourly Average Wage in Saudi Arabia

85 SAR per hour
Average Hourly Wage

The average hourly wage (pay per hour) in Saudi Arabia for Customer Service and Call Center is 85 SAR. This means that the average person in Saudi Arabia earns approximatly 85 SAR for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.

Customer Service and Call Center VS Other Jobs

Salary Comparison Between Customer Service and Call Center and Customer Service and Call Center monthly Saudi ArabiaWe compared Saudi Arabia salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 12% less than those of All Jobs.

Salary Comparison By City

CityAverage Salary
Abha13,999 SAR
Dammam14,513 SAR
Jeddah15,320 SAR
Khubar14,313 SAR
Mecca15,052 SAR
Medina14,783 SAR
Riyadh15,589 SAR
Tabuk13,414 SAR
Taif13,673 SAR
10868 - 24
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