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Administration / Reception / Secretarial Average Salaries in South Africa 2020

How much money does a person working in Administration / Reception / Secretarial make in South Africa?


Average Monthly Salary
18,500 ZAR
( 222,000 ZAR yearly)

LOW
9,270
ZAR
AVERAGE
18,500
ZAR
HIGH
42,200
ZAR

A person working in Administration / Reception / Secretarial in South Africa typically earns around 18,500 ZAR per month. Salaries range from 9,270 ZAR (lowest average) to 42,200 ZAR (highest average, actual maximum salary is higher).

This is the average monthly salary including housing, transport, and other benefits. Salaries vary drastically between different Administration / Reception / Secretarial careers. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Accreditation Specialist37,300 ZAR
Administrative Aide12,800 ZAR
Administrative Analyst24,000 ZAR
Administrative Assistant16,400 ZAR
Administrative Associate16,400 ZAR
Administrative Manager24,900 ZAR
Administrative Receptionist16,300 ZAR
Board Secretary15,600 ZAR
Central Office Operator16,500 ZAR
Clerk10,800 ZAR
Commercial Administrator24,700 ZAR
Commissions Processor19,700 ZAR
Conveyancing Secretary14,500 ZAR
Document Controller13,500 ZAR
Document Management Specialist21,700 ZAR
Executive Assistant18,000 ZAR
Executive Personal Assistant21,900 ZAR
Executive Secretary17,200 ZAR
Front Desk Attendant16,400 ZAR
Front Desk Coordinator19,900 ZAR
Front Desk Manager26,600 ZAR
Group Services Manager43,900 ZAR
Head Receptionist19,200 ZAR
Key Account Assistant19,900 ZAR
Keyboard and Data Entry Operator10,400 ZAR
Leasing Administrator19,800 ZAR
Legal Secretary16,800 ZAR
Librarian19,700 ZAR
Mailroom Manager17,800 ZAR
Management Support Secretary16,300 ZAR
Master Programme Coordinator32,700 ZAR
Medical Receptionist17,400 ZAR
Meeting and Event Assistant18,000 ZAR
Meeting and Event Manager39,400 ZAR
Night Manager24,100 ZAR
Office Administrator25,500 ZAR
Office Assistant11,200 ZAR
Office Manager27,600 ZAR
Office Services Coordinator21,900 ZAR
Operations Analyst32,800 ZAR
Operations Manager44,400 ZAR
Personal Assistant16,200 ZAR
Planning Assistant19,100 ZAR
Process Expert25,300 ZAR
Program Coordinator24,000 ZAR
Programme Assistant21,400 ZAR
Project Administrator26,300 ZAR
Project Coordinator35,100 ZAR
Reception Team Lead20,600 ZAR
Receptionist15,300 ZAR
Records Officer13,600 ZAR
Schedule Officer11,700 ZAR
School Secretary16,400 ZAR
Secretary14,300 ZAR
Switchboard Operator13,500 ZAR
Technical Program Manager36,900 ZAR
Technical Project Manager38,300 ZAR
Typist12,800 ZAR
Wayleave Officer11,200 ZAR

Administration / Reception / Secretarial Jobs Salary Distribution in South Africa

Median and salary distribution monthly South Africa Administration / Reception / Secretarial
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The median, the maximum, the minimum, and the range

  • Salary Range

    Administration / Reception / Secretarial salaries in South Africa range from 9,270 ZAR per month (minimum average salary) to 42,200 ZAR per month (maximum average salary, actual maximum is higher).

  • Median Salary

    The median salary is 20,000 ZAR per month, which means that half (50%) of people working in Administration / Reception / Secretarial are earning less than 20,000 ZAR while the other half are earning more than 20,000 ZAR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Administration / Reception / Secretarial are earning less than 13,200 ZAR while 75% of them are earning more than 13,200 ZAR. Also from the diagram, 75% of people working in Administration / Reception / Secretarial are earning less than 33,600 ZAR while 25% are earning more than 33,600 ZAR.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Salary Comparison by Years of Experience

How does a person's salary progress over time?

Salary Comparison By Experience Level
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher the wage.

Generally speaking, employees having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.

Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.


Change in salary based on experience varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of many different jobs. To view accurate figures, choose a specific job title.

As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.

Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Salary Comparison By Education

How does the education level affect your salary?

Salary Comparison By Education
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It is well known that higher education equals a bigger salary, but how much more money can a degree add to your income? We compared the salaries of professionals at the same level but with different college degrees levels across many jobs, below are our findings.


Change in salary based on education varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of multiple jobs. To view accurate figures, choose a specific job title.

Workers with a certificate or diploma earn on average 17% more than their peers who only reached the high school level.

Employees who earned a Bachelor's Degree earn 24% more than those who only managed to attain a cerificate or diploma.

Professionals who attained a Master's Degree are awarded salaries that are 29% more than those with a Bachelor's Degree.

Finally, PhD holders earn 23% more than Master's Degree holders on average while doing the same job.


Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in South Africa costs anywhere from 156,000 Rand(s) to 467,000 Rand(s) and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support this tactic. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

The decision really depends on your situation and experience among many other factors. Putting all variables aside, if you can afford the costs of higher education then the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.

Administration / Reception / Secretarial Salary Comparison By Gender

Salary comparison by gender monthly South Africa Administration / Reception / Secretarial
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male employees in South Africa who work in Administration / Reception / Secretarial earn 12% more than their female counterparts on average.

Male
19,500 ZAR
Female-11%
17,500 ZAR
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in South Africa for all Careers

Salary comparison by gender monthly South Africa
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Administration / Reception / Secretarial Average Annual Salary Increment Percentage in South Africa

How much are annual salary increments in South Africa for Administration / Reception / Secretarial professionals? How often do employees get salary raises?

Administration / Reception / Secretarial

Administration / Reception / Secretarial professionals in South Africa are likely to observe a salary increase of approximately 7% every 19 months. The national average annual increment for all professions combined is 8% granted to employees every 18 months.

Annual Salary Increment Rate South Africa Administration / Reception / Secretarial
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

South Africa / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in South Africa is 5%.

Annual Increment Rate By Industry 2019

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Listed above are the average annual increase rates for each industry in South Africa for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.


Worldwide Salary Raises: All Countries and All Jobs

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Administration / Reception / Secretarial Bonus and Incentive Rates in South Africa

How much and how often are bonuses being awarded?Annual Salary Bonus Rate South Africa Administration / Reception / Secretarial
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Administration / Reception / Secretarial is considered to be a low bonus-based field due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

69% of surveyed staff in Administration / Reception / Secretarial reported that they haven't received any bonuses or incentives in the previous year while 31% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.

Received Bonus
31%
No Bonus
69%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Administration / Reception / Secretarial Hourly Average Wage in South Africa


110 ZAR per hour

The average hourly wage (pay per hour) in South Africa is 110 ZAR. This means that the average person in South Africa earns approximately 110 ZAR for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Administration / Reception / Secretarial VS Other Jobs

Salary Comparison Between Administration / Reception / Secretarial and Administration / Reception / Secretarial monthly South Africa
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The average salary for Administration / Reception / Secretarial is 41% less than that of All Jobs.

Salary Comparison By City

CityAverage Salary
Bloemfontein18,000 ZAR
Cape Town21,500 ZAR
Durban20,600 ZAR
Johannesburg19,800 ZAR
Port Elizabeth18,700 ZAR
Pretoria19,400 ZAR

Government vs Private Sector Salary Comparison

Where can you get paid more, working for a private company or for the government? Public sector employees in South Africa earn 7% more than their private sector counterparts on average across all sectors.

Private Sector
30,200 ZAR
Public Sector+7%
32,300 ZAR
Percentage increase and decrease are relative to the previous value

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