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Information Technology Support Average Salary in South Africa 2019

How much money does an Information Technology Support make in South Africa?

20,120 ZAR per month
Average Monthly Salary
A person working as an Information Technology Support in South Africa typically earns around 20,120 ZAR per month.
This is the average monthly salary including housing, transport, and other benefits. Information Technology Support salaries may differ drasticlty based on experience, skills, gender, or location. Below you will find detialed breakdown based on many different criteria.

Information Technology Support Salary Distribution in South Africa

Median and salary distribution monthly South Africa Information Technology Support

Abount These Figures: Salary Range, Median and Percentiles

Information Technology Support salaries in South Africa range between 8,853 ZAR per month (minimum salary) to 30,382 ZAR per month (maximum salary).

The median salary is 20,321 ZAR per month, which means that half (50%) of people working as Information Technology Support are earning less than 20,321 ZAR while the other half are earning more than 20,321 ZAR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working as Information Technology Support are earning less than 13,128 ZAR while 75% of them are earning more than 13,128 ZAR. Also from the diagram, 75% of people working as Information Technology Support are earning less than 25,859 ZAR while 25% are earning more than 25,859 ZAR.

What is the difference between the median and the average salary? What should you be looking at?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary

Information Technology Support Salary Comparison by Years of Experience

0 - 2 Years    =  
10,683 ZAR
2 - 5 Years    +31%  
14,020 ZAR
5 - 10 Years    +18%  
16,603 ZAR
10 - 15 Years    +27%  
21,125 ZAR
15 - 20 Years    +12%  
23,708 ZAR
20+ Years    +20%  
28,337 ZAR
Percentage increase and decrease are relative to the previous value

Experience level is the most important factor in determining your salary. Naturally the more years of experience the higher your wage. We broke down Information Technology Support salaries by experience level. An Information Technology Support with less than two years of experience makes approximatly 10,683 ZAR per month. While someone with experience level between two and five years is expected to earn 14,020 ZAR per month, 31% more than someone with less than two year's experience. Moving forward, an experience level between five and ten years lands a salary of 16,603 ZAR per month, 18% more than a person with two to five years of experience. Additionally, Information Technology Support(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 21,125 ZAR per month, 27% more than a person with five to ten years of experience. If the experience level is between fifteen and twenty years, then the expected wage is 23,708 ZAR per month, 12% more than a person with ten to fifteen years of experience. Lastly, employees with more than twenty years of professional experience get a salary of 28,337 ZAR per month, 20% more than people with fifteen to twenty years of experience.


Salary comparison by years of experience monthly South Africa Information Technology Support

Information Technology Support Salary Comparison By Education

Certificate or Diploma    =  
14,343 ZAR
Bachelor's Degree    +29%  
18,541 ZAR
Master's Degree    +26%  
23,385 ZAR
Percentage increase and decrease are relative to the previous value

We all know that higher education equals a bigger salary, but how much more money can a degree add into your income? We broke down Information Technology Support salaries by education level in order to make a comparison. When the education level is Certificate or Diploma, the average salary of an Information Technology Support is 14,343 ZAR per month. While someone with a Bachelor's Degree gets a salary of 18,541 ZAR per month, 29% more than someone with Certificate or Diploma. A Master's Degree gets its holder an average salary of 23,385 ZAR per month, 26% more than someone with Bachelor's Degree.


Salary comparison by education level monthly South Africa Information Technology Support


Information Technology Support Salary Comparison By Gender

Female    =  
18,511 ZAR
Male    +16%  
21,428 ZAR
Percentage increase and decrease are relative to the previous value
Though gender should not have an effect on pay, in reality it does. So who gets paid more: men or women? Male Information Technology Support employees in South Africa earn 16% more than their female counterparts.

Salary comparison by gender monthly South Africa Information Technology Support

Public / Government vs Private Sector Salary Comparison

Private Sector    =  
17,505 ZAR
Public Sector    +28%  
22,434 ZAR
Percentage increase and decrease are relative to the previous value
Where can you get paid more, working for a private company or for the goverment? Public sector Information Technology Support employees in South Africa earn 28% more than their private sector counterparts.

Public vs private sector salaries monthly South Africa Information Technology Support

Information Technology Support Salary Trend and Forecast in South Africa

How are Information Technology Support salaries changing over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast monthly South Africa Information Technology Support
Average Salary 2016    =  
18,522 ZAR
Average Salary 2017    +4%  
19,207 ZAR
Average Salary 2018    +3%  
19,745 ZAR
Average Salary 2019    +2%  
20,120 ZAR
Percentage increase and decrease are relative to the previous value
Information Technology Support salaries in South Africa are on the rise in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 2% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.

Information Technology Support Average Hourly Wage in South Africa

116 ZAR per hour
Average Hourly Wage

The average hourly wage (pay per hour) in South Africa for Information Technology Support is 116 ZAR. This means that the average Information Technology Support in South Africa earns approximatly 116 ZAR for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.

Information Technology Support VS Other Jobs

Salary Comparison Between Information Technology Support and Information Technology monthly South AfricaWe compared South Africa salaries for Information Technology Support, Information Technology, and All Jobs and we found that Information Technology Support salaries are 34% less than those of Information Technology. We also found out that Information Technology salaries are 3% less than those of All Jobs.

Salary comparison with similar jobs

Job TitleAverage Salary
2nd Line Systems Engineer30,680 ZAR+52%
Help Desk Manager30,472 ZAR+51%
Help Desk Support21,236 ZAR+6%
Information Technology Coordinator25,352 ZAR+26%
Information Technology Support20,120 ZAR=
Managed Service Specialist31,236 ZAR+55%
Shift Leader32,495 ZAR+62%
Software Support Engineer24,404 ZAR+21%
Support Analyst26,952 ZAR+34%
Support Specialist33,391 ZAR+66%

Salary Comparison By City

CityAverage Salary
Bloemfontein20,077 ZAR
Cape Town23,642 ZAR
Durban22,634 ZAR
Johannesburg21,835 ZAR
Port Elizabeth20,719 ZAR
Pretoria21,466 ZAR
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