HOME BROWSE SALARIES ARTICLES BEST PAYING JOBS SUBMIT SALARY
Browse Salaries
Best Paying Jobs
Articles
Submit Salary
Salary Increase Letters

Client Relations Manager Average Salary in Switzerland 2024

How much money does a person working as Client Relations Manager make in Switzerland?


Average Yearly Salary
178,000 CHF
( 14,800 CHF monthly)

LOW
92,600
CHF
AVERAGE
178,000
CHF
HIGH
272,000
CHF
All salary figures displayed here are per year except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Client Relations Manager in Switzerland typically earns around 178,000 CHF. Salaries range from 92,600 CHF (lowest) to 272,000 CHF (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Client Relations Manager salaries in Switzerland vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Client Relations Manager Pay Scale and Salaries in Switzerland

Median and salary distribution Switzerland Client Relations Manager yearly
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/customer-service-and-call-center/client-relations-manager/median-and-salary-distribution-yearly-switzerland-client-relations-manager.jpg

Salary Structure and Pay Scale Comparison

5% of people earn
161,000 CHF or more
10% of people earn
144,000 to 161,000 CHF
20% of people earn
105,000 CHF or less
65% of people earn
105,000 to 144,000 CHF
Minimum Salary
92,600 CHF
Median
162,000 CHF
Maximum
272,000 CHF




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per year except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Client Relations Manager in Switzerland range from 92,600 CHF (starting salary) to 272,000 CHF (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 162,000 CHF, half of the professionals who work as Client Relations Manager in Switzerland earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Client Relations Manager in Switzerland earn less than 134,000 CHF, while 75% earn more. Similarly, the chart shows that 75% earn less than 184,000 CHF while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Client Relations Manager in Switzerland compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 105,000 CHF to 144,000 CHF. About 20% of salaries are below the 105,000 CHF mark, while 10% fall within the range of 144,000 CHF to 161,000 CHF. Only 5% of individuals have salaries exceeding 161,000 CHF.

Salary Comparison by Years of Experience / Client Relations Manager / Switzerland

How do experience and age affect pay?

0 - 2 Years
105,000 CHF
2 - 5 Years+34%
141,000 CHF
5 - 10 Years+30%
183,000 CHF
10 - 15 Years+21%
222,000 CHF
15 - 20 Years+9%
243,000 CHF
20+ Years+5%
255,000 CHF
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience yearly Switzerland Client Relations Manager
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/customer-service-and-call-center/client-relations-manager/salary-comparison-by-years-of-experience-yearly-switzerland-client-relations-manager.jpg

The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Client Relations Manager and this is what we found.


All salary figures displayed here are per year except when noted otherwise.

Employees with less than two years of experience earn approximately 105,000 CHF.

While someone with an experience level between two and five years is expected to earn 141,000 CHF, 34% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 183,000 CHF, 30% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 222,000 CHF, 21% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 243,000 CHF, 9% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 255,000 CHF, 5% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-by-experience.jpg

Salary Comparison By Education / Client Relations Manager / Switzerland

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Client Relations Manager.

High School
127,000 CHF
Certificate or Diploma+14%
145,000 CHF
Bachelor's Degree+41%
204,000 CHF
Master's Degree+21%
247,000 CHF
Percentage increase and decrease are relative to the previous value
Salary comparison by education level yearly Switzerland Client Relations Manager
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/customer-service-and-call-center/client-relations-manager/salary-comparison-by-education-level-yearly-switzerland-client-relations-manager.jpg

We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Client Relations Manager in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 127,000 CHF.


Level 2: Certificate or Diploma

At this level, the average salary becomes 145,000 CHF, 14% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 204,000 CHF, 41% more than the previous level.


Level 4: Master's Degree

At this level, the average salary becomes 247,000 CHF, 21% more than the previous level.



Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Switzerland costs anywhere from 51,800 CHF to 155,000 CHF and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch to a higher-paying job. The numbers seem to support the theory. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.


Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-comparison-by-education.jpg


Salary and Compensation Comparison By Gender / Client Relations Manager / Switzerland

Salary comparison by gender Switzerland Client Relations Manager yearly
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/customer-service-and-call-center/client-relations-manager/salary-comparison-by-gender-yearly-switzerland-client-relations-manager.jpg

Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Client Relations Manager in Switzerland, the average difference between the salary of male and female employees is 4%.

Male
182,000 CHF
Female-4%
174,000 CHF
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Switzerland for all Careers

Salary comparison by gender yearly Switzerland
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/salary-comparison-by-gender-yearly-switzerland.jpg


Average Annual Salary Increment Percentage / Client Relations Manager / Switzerland

How much are annual salary increments in Switzerland for individuals working as Client Relations Manager? How often do employees get salary raises?

Individuals working as Client Relations Manager in Switzerland are likely to observe a salary increase of approximately 12% every 17 months. The national average annual increment for all professions combined is 9% granted to employees every 15 months.

Annual Salary Increment Rate Switzerland Client Relations Manager
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/customer-service-and-call-center/client-relations-manager/annual-salary-increment-rate-switzerland-client-relations-manager.jpg


The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Switzerland / All Professions

Annual Salary Increment Rate Switzerland
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/annual-salary-increment-rate-switzerland.jpg

The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Switzerland is 7%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-increment-world.jpg

Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Client Relations Manager / Switzerland

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Switzerland Client Relations Manager
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/switzerland/customer-service-and-call-center/client-relations-manager/annual-salary-bonus-rate-switzerland-client-relations-manager.jpg

19% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 81% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 6% to 8% of their annual salary.

Received Bonus
81%
No Bonus
19%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Client Relations Manager / Switzerland


86 CHF per hour

The average hourly wage (pay per hour) for individuals working as Client Relations Manager in Switzerland is 86 CHF.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Client Relations Manager in Switzerland is 44 CHF. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Customer Service and Call Center-100%
Account Representative57,600 CHF-68%
Account Service Representative58,200 CHF-67%
Business Support Specialist82,200 CHF-54%
Call Center Advisor64,300 CHF-64%
Call Center Duty Manager86,200 CHF-52%
Call Center Manager159,000 CHF-11%
Call Center Quality Analyst92,200 CHF-48%
Call Center Representative49,000 CHF-72%
Call Center Scheduler54,600 CHF-69%
Call Center Scheduling Manager79,800 CHF-55%
Call Center Supervisor66,500 CHF-63%
Call Center Team Leader82,600 CHF-54%
Call Center Technology Specialist93,100 CHF-48%
Chatbot Copywriter84,600 CHF-52%
Chatbot Deployment Specialist93,000 CHF-48%
Chatbot Marketing Specialist106,000 CHF-40%
Chief Customer Experience and Success Officer194,000 CHF+9%
Client Engagement Specialest89,300 CHF-50%
Client Executive67,200 CHF-62%
Client Liaison Officer46,500 CHF-74%
Client Relations Manager178,000 CHF+0%
Client Relationship Executive157,000 CHF-12%
Client Relationship Manager169,000 CHF-5%
Client Service Analyst102,000 CHF-43%
Client Service Representative49,400 CHF-72%
Client Strategy Specialist105,000 CHF-41%
Contracts Specialist78,700 CHF-56%
Customer Care Officer46,600 CHF-74%
Customer Care Representative49,900 CHF-72%
Customer Center Supervisor58,800 CHF-67%
Customer Experience Analyst59,300 CHF-67%
Customer Experience Manager176,000 CHF-1%
Customer Experience Specialist106,000 CHF-40%
Customer Feedback and Insights Analyst115,000 CHF-35%
Customer Fulfillment Specialist97,900 CHF-45%
Customer Insights Analyst104,000 CHF-42%
Customer Journey Analyst134,000 CHF-25%
Customer Problem Manager105,000 CHF-41%
Customer Relations Manager173,000 CHF-3%
Customer Relations Specialist104,000 CHF-42%
Customer Relationship Management Implementation Consultant166,000 CHF-7%
Customer Retention Specialist138,000 CHF-22%
Customer Sales Representative48,500 CHF-73%
Customer Sales Support50,900 CHF-71%
Customer Service Administration61,300 CHF-66%
Customer Service Advisor110,000 CHF-38%
Customer Service Agent49,900 CHF-72%
Customer Service Associate47,000 CHF-74%
Customer Service Coordinator54,700 CHF-69%
Customer Service Country Manager184,000 CHF+3%
Customer Service Executive109,000 CHF-39%
Customer Service Manager166,000 CHF-7%
Customer Service Officer46,600 CHF-74%
Customer Service Operations Manager173,000 CHF-3%
Customer Service Quality Assurance Analyst155,000 CHF-13%
Customer Service Representative46,600 CHF-74%
Customer Service Sales Support44,700 CHF-75%
Customer Service Specialist47,000 CHF-74%
Customer Service Supervisor71,100 CHF-60%
Customer Service Team Leader105,000 CHF-41%
Customer Service Trainer87,400 CHF-51%
Customer Service Working Supervisor81,700 CHF-54%
Customer Solutions Representative108,000 CHF-39%
Customer Success Manager160,000 CHF-10%
Customer Success Specialist107,000 CHF-40%
Customer Support Agent48,500 CHF-73%
Dispute Resolution Specialist82,100 CHF-54%
Field Service Representative49,900 CHF-72%
Guest Relations Officer37,200 CHF-79%
Guest Service Agent37,600 CHF-79%
Inbound Call Center Representative49,400 CHF-72%
Inbound Sales Representative45,600 CHF-74%
Internet Banking Supervisor147,000 CHF-17%
Lead Administrator103,000 CHF-42%
Live Chat Agent58,800 CHF-67%
Logistics Coordinator51,100 CHF-71%
Onboarding Specialist108,000 CHF-39%
Operations Support Manager150,000 CHF-16%
Real Time Analyst97,900 CHF-45%
Regional Account Manager161,000 CHF-10%
Remote Customer Service Representative67,000 CHF-62%
Remote Customer Support Agent67,700 CHF-62%
Service Administrator73,000 CHF-59%
Service Delivery Manager160,000 CHF-10%
Service Writer39,500 CHF-78%
Social Media Customer Support Specialist93,100 CHF-48%
Sourcing Assistant35,300 CHF-80%
Telephone Operator35,700 CHF-80%
User Experience Researcher112,000 CHF-37%
Vendor Administration Specialist60,800 CHF-66%
Voice Of The Customer Analyst93,100 CHF-48%
Workforce Manager99,700 CHF-44%

Salary Comparison By City

CityAverage Salary
Zurich192,000 CHF

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Switzerland is 4% on average across all career fields.

Private Sector
122,000 CHF
Public Sector+4%
127,000 CHF
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Client Relations Manager in Switzerland?

A good and competitive compensation would range anywhere between 162,000 CHF and 184,000 CHF. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Client Relations Manager in Switzerland ranges from 92,600 CHF to 134,000 CHF. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


Browse Salaries

Salary Increase Letters

Best Paying Jobs
Home BROWSE SALARIES ARTICLES BEST PAYING JOBS Salary Comparison Arabic French Spanish

©Salary Explorer 2024