HOME BROWSE SALARIES ARTICLES BEST PAYING JOBS SUBMIT SALARY
Browse Salaries
Best Paying Jobs
Articles
Submit Salary
Salary Increase Letters

Call Center Representative Average Salary in Syria 2024

How much money does a person working as Call Center Representative make in Syria?


Average Monthly Salary
56,500 SYP
( 678,000 SYP yearly)

LOW
29,900
SYP
AVERAGE
56,500
SYP
HIGH
85,800
SYP
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Call Center Representative in Syria typically earns around 56,500 SYP. Salaries range from 29,900 SYP (lowest) to 85,800 SYP (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Call Center Representative salaries in Syria vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Call Center Representative Pay Scale and Salaries in Syria

Median and salary distribution Syria Call Center Representative monthly
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/customer-service-and-call-center/call-center-representative/median-and-salary-distribution-monthly-syria-call-center-representative.jpg

Salary Structure and Pay Scale Comparison

5% of people earn
50,700 SYP or more
10% of people earn
45,300 to 50,700 SYP
20% of people earn
33,400 SYP or less
65% of people earn
33,400 to 45,300 SYP
Minimum Salary
29,900 SYP
Median
50,900 SYP
Maximum
85,800 SYP




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Call Center Representative in Syria range from 29,900 SYP (starting salary) to 85,800 SYP (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 50,900 SYP, half of the professionals who work as Call Center Representative in Syria earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Call Center Representative in Syria earn less than 42,400 SYP, while 75% earn more. Similarly, the chart shows that 75% earn less than 57,600 SYP while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Call Center Representative in Syria compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 33,400 SYP to 45,300 SYP. About 20% of salaries are below the 33,400 SYP mark, while 10% fall within the range of 45,300 SYP to 50,700 SYP. Only 5% of individuals have salaries exceeding 50,700 SYP.

Salary Comparison by Years of Experience / Call Center Representative / Syria

How do experience and age affect pay?

0 - 2 Years
34,400 SYP
2 - 5 Years+23%
42,200 SYP
5 - 10 Years+42%
59,800 SYP
10 - 15 Years+17%
69,900 SYP
15 - 20 Years+10%
76,900 SYP
20+ Years+6%
81,400 SYP
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Syria Call Center Representative
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/customer-service-and-call-center/call-center-representative/salary-comparison-by-years-of-experience-monthly-syria-call-center-representative.jpg

The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Call Center Representative and this is what we found.


All salary figures displayed here are per month except when noted otherwise.

Employees with less than two years of experience earn approximately 34,400 SYP.

While someone with an experience level between two and five years is expected to earn 42,200 SYP, 23% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 59,800 SYP, 42% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 69,900 SYP, 17% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 76,900 SYP, 10% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 81,400 SYP, 6% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-by-experience.jpg

Salary Comparison By Education / Call Center Representative / Syria

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Call Center Representative.

High School
42,200 SYP
Certificate or Diploma+40%
59,000 SYP
Bachelor's Degree+42%
83,600 SYP
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Syria Call Center Representative
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/customer-service-and-call-center/call-center-representative/salary-comparison-by-education-level-monthly-syria-call-center-representative.jpg

We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Call Center Representative in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 42,200 SYP.


Level 2: Certificate or Diploma

At this level, the average salary becomes 59,000 SYP, 40% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 83,600 SYP, 42% more than the previous level.



Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-comparison-by-education.jpg


Salary and Compensation Comparison By Gender / Call Center Representative / Syria

Salary comparison by gender Syria Call Center Representative monthly
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/customer-service-and-call-center/call-center-representative/salary-comparison-by-gender-monthly-syria-call-center-representative.jpg

Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Call Center Representative in Syria, the average difference between the salary of male and female employees is 15%.

Male
50,900 SYP
Female+18%
59,800 SYP
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Syria for all Careers

Salary comparison by gender monthly Syria
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/salary-comparison-by-gender-monthly-syria.jpg


Average Annual Salary Increment Percentage / Call Center Representative / Syria

How much are annual salary increments in Syria for individuals working as Call Center Representative? How often do employees get salary raises?

Individuals working as Call Center Representative in Syria are likely to observe a salary increase of approximately 5% every 29 months. The national average annual increment for all professions combined is 4% granted to employees every 29 months.

Annual Salary Increment Rate Syria Call Center Representative
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/customer-service-and-call-center/call-center-representative/annual-salary-increment-rate-syria-call-center-representative.jpg


The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Syria / All Professions

Annual Salary Increment Rate Syria
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/annual-salary-increment-rate-syria.jpg

The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Syria is 2%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/images/salary-increment-world.jpg

Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Call Center Representative / Syria

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Syria Call Center Representative
Share This Chart
        Get Chart Linkhttp://www.salaryexplorer.com/charts/syria/customer-service-and-call-center/call-center-representative/annual-salary-bonus-rate-syria-call-center-representative.jpg

67% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 33% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 3% to 5% of their annual salary.

Received Bonus
33%
No Bonus
67%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Call Center Representative / Syria


330 SYP per hour

The average hourly wage (pay per hour) for individuals working as Call Center Representative in Syria is 330 SYP.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Call Center Representative in Syria is 170 SYP. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Customer Service and Call Center-100%
Account Representative72,100 SYP+28%
Account Service Representative70,100 SYP+24%
Business Support Specialist101,000 SYP+79%
Call Center Advisor78,300 SYP+39%
Call Center Duty Manager105,000 SYP+86%
Call Center Manager194,000 SYP+240%
Call Center Quality Analyst112,000 SYP+98%
Call Center Representative56,500 SYP+0%
Call Center Scheduler66,200 SYP+17%
Call Center Scheduling Manager97,000 SYP+72%
Call Center Supervisor79,200 SYP+40%
Call Center Team Leader100,000 SYP+77%
Call Center Technology Specialist118,000 SYP+110%
Chatbot Copywriter98,100 SYP+74%
Chatbot Deployment Specialist108,000 SYP+91%
Chatbot Marketing Specialist136,000 SYP+140%
Chief Customer Experience and Success Officer227,000 SYP+300%
Client Engagement Specialest106,000 SYP+88%
Client Executive80,100 SYP+42%
Client Liaison Officer57,700 SYP+2%
Client Relations Manager209,000 SYP+270%
Client Relationship Executive187,000 SYP+230%
Client Relationship Manager208,000 SYP+270%
Client Service Analyst122,000 SYP+120%
Client Service Representative60,300 SYP+7%
Client Strategy Specialist125,000 SYP+120%
Contracts Specialist97,600 SYP+73%
Customer Care Officer59,900 SYP+6%
Customer Care Representative55,100 SYP-2%
Customer Center Supervisor68,800 SYP+22%
Customer Experience Analyst75,600 SYP+34%
Customer Experience Manager204,000 SYP+260%
Customer Experience Specialist123,000 SYP+120%
Customer Feedback and Insights Analyst135,000 SYP+140%
Customer Fulfillment Specialist113,000 SYP+100%
Customer Insights Analyst120,000 SYP+110%
Customer Journey Analyst158,000 SYP+180%
Customer Problem Manager122,000 SYP+120%
Customer Relations Manager202,000 SYP+260%
Customer Relations Specialist120,000 SYP+110%
Customer Relationship Management Implementation Consultant195,000 SYP+250%
Customer Retention Specialist179,000 SYP+220%
Customer Sales Representative56,700 SYP+0%
Customer Sales Support59,600 SYP+6%
Customer Service Administration71,900 SYP+27%
Customer Service Advisor129,000 SYP+130%
Customer Service Agent58,600 SYP+4%
Customer Service Associate58,800 SYP+4%
Customer Service Coordinator71,100 SYP+26%
Customer Service Country Manager239,000 SYP+320%
Customer Service Executive134,000 SYP+140%
Customer Service Manager203,000 SYP+260%
Customer Service Officer54,700 SYP-3%
Customer Service Operations Manager225,000 SYP+300%
Customer Service Quality Assurance Analyst182,000 SYP+220%
Customer Service Representative57,000 SYP+1%
Customer Service Sales Support52,600 SYP-7%
Customer Service Specialist55,400 SYP-2%
Customer Service Supervisor88,800 SYP+57%
Customer Service Team Leader129,000 SYP+130%
Customer Service Trainer107,000 SYP+89%
Customer Service Working Supervisor96,300 SYP+71%
Customer Solutions Representative127,000 SYP+120%
Customer Success Manager200,000 SYP+250%
Customer Success Specialist124,000 SYP+120%
Customer Support Agent57,300 SYP+1%
Dispute Resolution Specialist105,000 SYP+86%
Field Service Representative63,000 SYP+12%
Guest Relations Officer46,600 SYP-17%
Guest Service Agent45,200 SYP-20%
Inbound Call Center Representative59,100 SYP+5%
Inbound Sales Representative55,200 SYP-2%
Internet Banking Supervisor184,000 SYP+230%
Lead Administrator124,000 SYP+120%
Live Chat Agent66,000 SYP+17%
Logistics Coordinator62,500 SYP+11%
Onboarding Specialist129,000 SYP+130%
Operations Support Manager176,000 SYP+210%
Real Time Analyst116,000 SYP+110%
Regional Account Manager192,000 SYP+240%
Remote Customer Service Representative82,100 SYP+45%
Remote Customer Support Agent83,000 SYP+47%
Service Administrator88,300 SYP+56%
Service Delivery Manager194,000 SYP+240%
Service Writer48,400 SYP-14%
Social Media Customer Support Specialist120,000 SYP+110%
Sourcing Assistant40,400 SYP-28%
Telephone Operator43,000 SYP-24%
User Experience Researcher131,000 SYP+130%
Vendor Administration Specialist73,900 SYP+31%
Voice Of The Customer Analyst114,000 SYP+100%
Workforce Manager123,000 SYP+120%

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Syria is 21% on average across all career fields.

Private Sector
136,000 SYP
Public Sector+21%
164,000 SYP
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Call Center Representative in Syria?

A good and competitive compensation would range anywhere between 50,900 SYP and 57,600 SYP. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Call Center Representative in Syria ranges from 29,900 SYP to 42,400 SYP. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


Browse Salaries

Salary Increase Letters

Best Paying Jobs
Home BROWSE SALARIES ARTICLES BEST PAYING JOBS Salary Comparison Arabic

©Salary Explorer 2024