Customer Service Representative Average Salary in Syria 2024
How much money does a person working as Customer Service Representative make in Syria?
LOW
28,000
SYP AVERAGE
57,000
SYP HIGH
89,000
SYP
A person working as Customer Service Representative in Syria typically earns around 57,000 SYP. Salaries range from 28,000 SYP (lowest) to 89,000 SYP (highest).
Salary Variance
This is the average salary including housing, transport, and other benefits. Customer Service Representative salaries in Syria vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Customer Service Representative Pay Scale and Salaries in Syria
Salary Structure and Pay Scale Comparison
52,900 SYP or more
46,700 to 52,900 SYP
33,200 SYP or less
33,200 to 46,700 SYP
 28,000 SYP |
53,200 SYP |
89,000 SYP |
Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range
Salary Range, Minimum Wage, and Starting Salary
Salaries for the position Customer Service Representative in Syria range from 28,000 SYP (starting salary) to 89,000 SYP (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
Median Salary
With a median salary of 53,200 SYP, half of the professionals who work as Customer Service Representative in Syria earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
Percentiles and Salary Scale
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Customer Service Representative in Syria earn less than 43,500 SYP, while 75% earn more. Similarly, the chart shows that 75% earn less than 60,800 SYP while 25% earn more.
Pay Scale Structure
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Customer Service Representative in Syria compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 33,200 SYP to 46,700 SYP. About 20% of salaries are below the 33,200 SYP mark, while 10% fall within the range of 46,700 SYP to 52,900 SYP. Only 5% of individuals have salaries exceeding 52,900 SYP.
Salary Comparison by Years of Experience / Customer Service Representative / Syria
How do experience and age affect pay?
| 0 - 2 Years | 33,100 SYP | |
| 2 - 5 Years | +29% | 42,600 SYP |
| 5 - 10 Years | +38% | 58,800 SYP |
| 10 - 15 Years | +24% | 72,800 SYP |
| 15 - 20 Years | +7% | 78,000 SYP |
| 20+ Years | +7% | 83,200 SYP |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Customer Service Representative and this is what we found.
Employees with less than two years of experience earn approximately 33,100 SYP.
While someone with an experience level between two and five years is expected to earn 42,600 SYP, 29% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 58,800 SYP, 38% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 72,800 SYP, 24% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 78,000 SYP, 7% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 83,200 SYP, 7% more than people with fifteen to twenty years of experience.
Typical Salary Progress for Most Careers
Salary Comparison By Education / Customer Service Representative / Syria
How do education levels affect salaries?
Displayed below is the average salary variance between different education levels of professionals working as Customer Service Representative.
| High School | 42,600 SYP | |
| Certificate or Diploma | +43% | 60,900 SYP |
| Bachelor's Degree | +38% | 84,100 SYP |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Customer Service Representative in order to make a comparison.
Level 1: High School
Employees at this education level have an average salary of 42,600 SYP.
Level 2: Certificate or Diploma
At this level, the average salary becomes 60,900 SYP, 43% more than the previous level.
Level 3: Bachelor's Degree
At this level, the average salary becomes 84,100 SYP, 38% more than the previous level.
Typical Salary Difference by Education for Most Careers
Salary and Compensation Comparison By Gender / Customer Service Representative / Syria
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Customer Service Representative in Syria, the average difference between the salary of male and female employees is 12%.
| Male | 52,500 SYP | |
| Female | +14% | 59,900 SYP |
Salary Comparison By Gender in Syria for all Careers
Average Annual Salary Increment Percentage / Customer Service Representative / Syria
How much are annual salary increments in Syria for individuals working as Customer Service Representative? How often do employees get salary raises?
Individuals working as Customer Service Representative in Syria are likely to observe a salary increase of approximately 5% every 29 months. The national average annual increment for all professions combined is 4% granted to employees every 29 months.
Syria / All Professions
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Worldwide Salary Raises: All Countries and All Jobs
Salary Packages and Schemes
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
Bonus and Incentive Rates / Customer Service Representative / Syria
How much and how often are bonuses being awarded?
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63% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 37% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.
| Received Bonus | 37% | |
| No Bonus | 63% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Average Hourly Wage / Customer Service Representative / Syria
330 SYP per hourThe average hourly wage (pay per hour) for individuals working as Customer Service Representative in Syria is 330 SYP.This is the rate they get paid for every worked hour.
About The Hourly Pay Rate
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
What is the minimum hourly rate of pay?
The minimum pay rate per hour for people working as Customer Service Representative in Syria is 160 SYP. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Salary comparison with similar jobs
| Job Title | Average Salary |
| Customer Service and Call Center |  -100% | |
| Account Representative | 72,100 SYP |  +26% |
| Account Service Representative | 70,100 SYP | +23% |
| Business Support Specialist | 101,000 SYP | +77% |
| Call Center Advisor | 78,300 SYP | +37% |
| Call Center Duty Manager | 105,000 SYP | +84% |
| Call Center Manager | 194,000 SYP | +240% |
| Call Center Quality Analyst | 112,000 SYP | +96% |
| Call Center Representative | 56,500 SYP | -1% |
| Call Center Scheduler | 66,200 SYP | +16% |
| Call Center Scheduling Manager | 97,000 SYP | +70% |
| Call Center Supervisor | 79,200 SYP | +39% |
| Call Center Team Leader | 100,000 SYP | +75% |
| Call Center Technology Specialist | 118,000 SYP | +110% |
| Chatbot Copywriter | 98,100 SYP | +72% |
| Chatbot Deployment Specialist | 108,000 SYP | +89% |
| Chatbot Marketing Specialist | 136,000 SYP | +140% |
| Chief Customer Experience and Success Officer | 227,000 SYP | +300% |
| Client Engagement Specialest | 106,000 SYP | +86% |
| Client Executive | 80,100 SYP | +40% |
| Client Liaison Officer | 57,700 SYP | +1% |
| Client Relations Manager | 209,000 SYP | +270% |
| Client Relationship Executive | 187,000 SYP | +230% |
| Client Relationship Manager | 208,000 SYP | +260% |
| Client Service Analyst | 122,000 SYP | +110% |
| Client Service Representative | 60,300 SYP | +6% |
| Client Strategy Specialist | 125,000 SYP | +120% |
| Contracts Specialist | 97,600 SYP | +71% |
| Customer Care Officer | 59,900 SYP | +5% |
| Customer Care Representative | 55,100 SYP | -3% |
| Customer Center Supervisor | 68,800 SYP | +21% |
| Customer Experience Analyst | 75,600 SYP | +33% |
| Customer Experience Manager | 204,000 SYP | +260% |
| Customer Experience Specialist | 123,000 SYP | +120% |
| Customer Feedback and Insights Analyst | 135,000 SYP | +140% |
| Customer Fulfillment Specialist | 113,000 SYP | +98% |
| Customer Insights Analyst | 120,000 SYP | +110% |
| Customer Journey Analyst | 158,000 SYP | +180% |
| Customer Problem Manager | 122,000 SYP | +110% |
| Customer Relations Manager | 202,000 SYP | +250% |
| Customer Relations Specialist | 120,000 SYP | +110% |
| Customer Relationship Management Implementation Consultant | 195,000 SYP | +240% |
| Customer Retention Specialist | 179,000 SYP | +210% |
| Customer Sales Representative | 56,700 SYP | -1% |
| Customer Sales Support | 59,600 SYP | +4% |
| Customer Service Administration | 71,900 SYP | +26% |
| Customer Service Advisor | 129,000 SYP | +130% |
| Customer Service Agent | 58,600 SYP | +3% |
| Customer Service Associate | 58,800 SYP | +3% |
| Customer Service Coordinator | 71,100 SYP | +25% |
| Customer Service Country Manager | 239,000 SYP | +320% |
| Customer Service Executive | 134,000 SYP | +130% |
| Customer Service Manager | 203,000 SYP | +260% |
| Customer Service Officer | 54,700 SYP | -4% |
| Customer Service Operations Manager | 225,000 SYP | +290% |
| Customer Service Quality Assurance Analyst | 182,000 SYP | +220% |
| Customer Service Representative | 57,000 SYP | -0% |
| Customer Service Sales Support | 52,600 SYP | -8% |
| Customer Service Specialist | 55,400 SYP | -3% |
| Customer Service Supervisor | 88,800 SYP | +56% |
| Customer Service Team Leader | 129,000 SYP | +130% |
| Customer Service Trainer | 107,000 SYP | +88% |
| Customer Service Working Supervisor | 96,300 SYP | +69% |
| Customer Solutions Representative | 127,000 SYP | +120% |
| Customer Success Manager | 200,000 SYP | +250% |
| Customer Success Specialist | 124,000 SYP | +120% |
| Customer Support Agent | 57,300 SYP | +0% |
| Dispute Resolution Specialist | 105,000 SYP | +84% |
| Field Service Representative | 63,000 SYP | +10% |
| Guest Relations Officer | 46,600 SYP | -18% |
| Guest Service Agent | 45,200 SYP | -21% |
| Inbound Call Center Representative | 59,100 SYP | +4% |
| Inbound Sales Representative | 55,200 SYP | -3% |
| Internet Banking Supervisor | 184,000 SYP | +220% |
| Lead Administrator | 124,000 SYP | +120% |
| Live Chat Agent | 66,000 SYP | +16% |
| Logistics Coordinator | 62,500 SYP | +10% |
| Onboarding Specialist | 129,000 SYP | +130% |
| Operations Support Manager | 176,000 SYP | +210% |
| Real Time Analyst | 116,000 SYP | +100% |
| Regional Account Manager | 192,000 SYP | +240% |
| Remote Customer Service Representative | 82,100 SYP | +44% |
| Remote Customer Support Agent | 83,000 SYP | +46% |
| Service Administrator | 88,300 SYP | +55% |
| Service Delivery Manager | 194,000 SYP | +240% |
| Service Writer | 48,400 SYP | -15% |
| Social Media Customer Support Specialist | 120,000 SYP | +110% |
| Sourcing Assistant | 40,400 SYP | -29% |
| Telephone Operator | 43,000 SYP | -25% |
| User Experience Researcher | 131,000 SYP | +130% |
| Vendor Administration Specialist | 73,900 SYP | +30% |
| Voice Of The Customer Analyst | 114,000 SYP | +100% |
| Workforce Manager | 123,000 SYP | +120% |
Government vs Private Sector Salary Comparison
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Syria is 21% on average across all career fields.
| Private Sector | 136,000 SYP | |
| Public Sector | +21% | 164,000 SYP |
Salary Statistics and Calculation Guide
What is considered to be a good and competitive salary for the job title Customer Service Representative in Syria?
A good and competitive compensation would range anywhere between 53,200 SYP and 60,800 SYP. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
Gross Salary (before tax) and Net Salary (after tax)
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
Base / Basic Salary
The base salary for a careers like Customer Service Representative in Syria ranges from 28,000 SYP to 43,500 SYP. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
