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Receptionist Average Salary in United Kingdom 2020

How much money does a Receptionist make in United Kingdom?

Average Yearly Salary
63,500 GBP
( 5,290 GBP monthly)


A person working as a Receptionist in United Kingdom typically earns around 63,500 GBP per year. Salaries range from 31,100 GBP (lowest) to 99,100 GBP (highest).

This is the average yearly salary including housing, transport, and other benefits. Receptionist salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.

Receptionist Salary Distribution in United Kingdom

Median and salary distribution yearly United Kingdom Receptionist
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The median, the maximum, the minimum, and the range

  • Salary Range

    Receptionist salaries in United Kingdom range from 31,100 GBP per year (minimum salary) to 99,100 GBP per year (maximum salary).

  • Median Salary

    The median salary is 64,800 GBP per year, which means that half (50%) of people working as Receptionist(s) are earning less than 64,800 GBP while the other half are earning more than 64,800 GBP. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Receptionist(s) are earning less than 43,100 GBP while 75% of them are earning more than 43,100 GBP. Also from the diagram, 75% of Receptionist(s) are earning less than 83,600 GBP while 25% are earning more than 83,600 GBP.

What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Receptionist Salary Comparison by Years of Experience

How does experience and age affect your pay?

Salary comparison by years of experience yearly United Kingdom Receptionist
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Receptionist salaries by experience level and this is what we found.

A Receptionist with less than two years of experience makes approximately 36,900 GBP per year.

While someone with an experience level between two and five years is expected to earn 47,400 GBP per year, 29% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 65,400 GBP per year, 38% more than someone with two to five years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Additionally, Receptionist(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 81,100 GBP per year, 24% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 86,800 GBP per year, 7% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 92,600 GBP per year, 7% more than people with fifteen to twenty years of experience.

Receptionist average salary change by experience in United Kingdom

0 - 2 Years
36,900 GBP
2 - 5 Years+29%
47,400 GBP
5 - 10 Years+38%
65,400 GBP
10 - 15 Years+24%
81,100 GBP
15 - 20 Years+7%
86,800 GBP
20+ Years+7%
92,600 GBP
Percentage increase and decrease are relative to the previous value

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Receptionist Salary Comparison By Education

How do education levels affect salaries?

Displayed below is the average salary difference between different Receptionist(s) who have the same experience but different education levels.

Salary comparison by education level yearly United Kingdom Receptionist
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Receptionist salaries by education level in order to make a comparison.

When the education level is High School, the average salary of a Receptionist is 47,400 GBP per year.

While someone with a Certificate or Diploma gets a salary of 67,800 GBP per year, 43% more than someone having a High School degree.

A Bachelor's Degree gets its holder an average salary of 93,600 GBP per year, 38% more than someone with a Certificate or Diploma.

Receptionist average salary difference by education level in United Kingdom

High School
47,400 GBP
Certificate or Diploma+43%
67,800 GBP
Bachelor's Degree+38%
93,600 GBP
Percentage increase and decrease are relative to the previous value

Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Receptionist Salary Comparison By Gender

Salary comparison by gender yearly United Kingdom Receptionist
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male Receptionist employees in United Kingdom earn 5% more than their female counterparts.

62,000 GBP
64,900 GBP
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in United Kingdom for all Careers

Salary comparison by gender yearly United Kingdom
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Receptionist Average Annual Salary Increment Percentage in United Kingdom

How much are annual salary increments in United Kingdom for Receptionist(s)? How often do employees get salary raises?


Receptionist(s) in United Kingdom are likely to observe a salary increase of approximately 10% every 17 months. The national average annual increment for all professions combined is 9% granted to employees every 15 months.

Annual Salary Increment Rate United Kingdom Receptionist
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

United Kingdom / All Professions

Annual Salary Increment Rate United Kingdom
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The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in United Kingdom is 7%.

Annual Increment Rate By Industry 2019

Information Technology

Listed above are the average annual increase rates for each industry in United Kingdom for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.

Worldwide Salary Raises: All Countries and All Jobs

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Receptionist Bonus and Incentive Rates in United Kingdom

How much and how often are bonuses being awarded?Annual Salary Bonus Rate United Kingdom Receptionist
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A Receptionist is considered to be a low bonus-based job due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

68% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 32% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.

Received Bonus
No Bonus

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.

What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

A graphics designer working for a graphics designing company.

A graphic designer in the marketing department of a hospital.

Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Government vs Private Sector Salary Comparison

Public vs private sector salaries yearly United Kingdom
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Where can you get paid more, working for a private company or for the government? Public sector Receptionist employees in United Kingdom earn 4% more than their private sector counterparts.

Private Sector
117,000 GBP
Public Sector+4%
122,000 GBP
Percentage increase and decrease are relative to the previous value

Receptionist Salary Trend and Forecast in United Kingdom

How are Receptionist salaries changing over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast yearly United Kingdom Receptionist
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Average Salary 2016
56,400 GBP
Average Salary 2017+4%
58,500 GBP
Average Salary 2018+3%
60,100 GBP
Average Salary 2019+2%
61,200 GBP
Percentage increase and decrease are relative to the previous value

Receptionist salaries in United Kingdom are on the rise in the year 2020 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 2% higher than those of 2018. The trend suggests a slow yet continuous increase in pay in 2021 and future years. These numbers may vary from industry to another.

Receptionist Average Hourly Wage in United Kingdom

31 GBP per hour

The average hourly wage (pay per hour) in United Kingdom is 31 GBP. This means that the average Receptionist in United Kingdom earns approximately 31 GBP for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Receptionist VS Other Jobs

Salary Comparison Between Receptionist and Administration / Reception / Secretarial yearly United Kingdom
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The average salary for Receptionist is 12% less than that of Administration / Reception / Secretarial. Also, Administration / Reception / Secretarial salaries are 40% less than those of All Jobs.

Salary comparison with similar jobs

Job TitleAverage Salary
Accreditation Specialist101,000 GBP+59%
Administrative Aide48,100 GBP-24%
Administrative Analyst74,200 GBP+17%
Administrative Assistant63,900 GBP+1%
Administrative Associate58,900 GBP-7%
Administrative Manager79,700 GBP+26%
Administrative Receptionist55,800 GBP-12%
Board Secretary64,800 GBP+2%
Central Office Operator61,600 GBP-3%
Clerk49,500 GBP-22%
Commercial Administrator84,000 GBP+32%
Commissions Processor74,800 GBP+18%
Conveyancing Secretary66,300 GBP+4%
Document Controller57,300 GBP-10%
Document Management Specialist73,900 GBP+16%
Executive Assistant83,300 GBP+31%
Executive Personal Assistant95,000 GBP+50%
Executive Secretary76,000 GBP+20%
Front Desk Attendant68,200 GBP+7%
Front Desk Coordinator70,700 GBP+11%
Front Desk Manager95,800 GBP+51%
Group Services Manager127,000 GBP+100%
Head Receptionist79,000 GBP+24%
Key Account Assistant83,300 GBP+31%
Keyboard and Data Entry Operator46,700 GBP-26%
Leasing Administrator71,900 GBP+13%
Legal Secretary69,100 GBP+9%
Librarian77,900 GBP+23%
Mailroom Manager65,200 GBP+3%
Management Support Secretary78,800 GBP+24%
Master Programme Coordinator105,000 GBP+65%
Medical Receptionist70,700 GBP+11%
Meeting and Event Assistant82,000 GBP+29%
Meeting and Event Manager115,000 GBP+81%
Night Manager91,300 GBP+44%
Office Administrator95,400 GBP+50%
Office Assistant54,500 GBP-14%
Office Manager80,700 GBP+27%
Office Services Coordinator76,700 GBP+21%
Operations Analyst93,400 GBP+47%
Operations Manager114,000 GBP+80%
Personal Assistant75,500 GBP+19%
Planning Assistant74,400 GBP+17%
Process Expert89,500 GBP+41%
Program Coordinator89,100 GBP+40%
Programme Assistant75,800 GBP+19%
Project Administrator103,000 GBP+62%
Project Coordinator113,000 GBP+78%
Reception Team Lead104,000 GBP+64%
Receptionist63,500 GBP+0%
Records Officer57,600 GBP-9%
Schedule Officer54,500 GBP-14%
School Secretary65,900 GBP+4%
Secretary63,800 GBP+0%
Switchboard Operator50,300 GBP-21%
Technical Program Manager109,000 GBP+72%
Technical Project Manager117,000 GBP+84%
Typist47,300 GBP-26%
Wayleave Officer51,900 GBP-18%

Salary Comparison By City

CityAverage Salary
Aberdeen67,600 GBP
Abingdon61,500 GBP
Armagh63,700 GBP
Bangor58,800 GBP
Belfast69,600 GBP
Birmingham75,400 GBP
Bradford73,500 GBP
Brighton66,500 GBP
Bristol73,100 GBP
Cambridge64,600 GBP
Canterbury62,300 GBP
Cardiff74,800 GBP
Chester60,000 GBP
Coventry71,700 GBP
Derby71,700 GBP
Derry64,300 GBP
Dundee67,600 GBP
Durham58,600 GBP
Edinburgh69,800 GBP
Exeter63,600 GBP
Glasgow73,900 GBP
Gloucester64,800 GBP
Hartlepool65,300 GBP
Inverness60,700 GBP
Kingston upon Hull69,100 GBP
Kirkwall60,400 GBP
Leeds75,200 GBP
Leicester74,600 GBP
Lincoln62,500 GBP
Lisburn64,000 GBP
Liverpool73,500 GBP
London77,000 GBP
Manchester77,200 GBP
Newcastle68,700 GBP
Newport63,300 GBP
Newry61,600 GBP
Norwich64,800 GBP
Nottingham73,500 GBP
Oxford64,000 GBP
Peterborough66,600 GBP
Plymouth70,600 GBP
Poole68,400 GBP
Portsmouth66,400 GBP
Ripon59,000 GBP
Salisbury62,800 GBP
Sheffield71,200 GBP
Somerset70,600 GBP
Southampton68,100 GBP
St Davids56,700 GBP
Stirling60,800 GBP
Stromness57,300 GBP
Strontian58,300 GBP
Swansea69,800 GBP
Truro60,700 GBP
Wakefield58,900 GBP
Wells56,900 GBP
Winchester61,200 GBP
Wolverhampton71,900 GBP
York65,000 GBP

Salary Comparison By State

StateAverage Salary
England124,000 GBP
Northern Ireland63,000 GBP
Scotland94,300 GBP
Wales60,300 GBP
15343 - 7

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