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Operations Manager Average Salary in Zambia 2021

How much money does an Operations Manager make in Zambia?

Average Monthly Salary
9,750 ZMK
( 117,000 ZMK yearly)


A person working as an Operations Manager in Zambia typically earns around 9,750 ZMK per month. Salaries range from 5,170 ZMK (lowest) to 14,800 ZMK (highest).

This is the average monthly salary including housing, transport, and other benefits. Operations Manager salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.

Operations Manager Salary Distribution in Zambia

Median and salary distribution monthly Zambia Operations Manager
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The median, the maximum, the minimum, and the range

  • Salary Range

    Operations Manager salaries in Zambia range from 5,170 ZMK per month (minimum salary) to 14,800 ZMK per month (maximum salary).

  • Median Salary

    The median salary is 9,160 ZMK per month, which means that half (50%) of people working as Operations Manager(s) are earning less than 9,160 ZMK while the other half are earning more than 9,160 ZMK. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Operations Manager(s) are earning less than 6,450 ZMK while 75% of them are earning more than 6,450 ZMK. Also from the diagram, 75% of Operations Manager(s) are earning less than 11,300 ZMK while 25% are earning more than 11,300 ZMK.

What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Operations Manager Salary Comparison by Years of Experience

How does experience and age affect your pay?

Salary comparison by years of experience monthly Zambia Operations Manager
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Operations Manager salaries by experience level and this is what we found.

An Operations Manager with less than two years of experience makes approximately 5,940 ZMK per month.

While someone with an experience level between two and five years is expected to earn 7,290 ZMK per month, 23% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 10,300 ZMK per month, 42% more than someone with two to five years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Additionally, Operations Manager(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 12,100 ZMK per month, 17% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 13,300 ZMK per month, 10% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 14,000 ZMK per month, 6% more than people with fifteen to twenty years of experience.

Operations Manager average salary change by experience in Zambia

0 - 2 Years
5,940 ZMK
2 - 5 Years+23%
7,290 ZMK
5 - 10 Years+42%
10,300 ZMK
10 - 15 Years+17%
12,100 ZMK
15 - 20 Years+10%
13,300 ZMK
20+ Years+6%
14,000 ZMK
Percentage increase and decrease are relative to the previous value

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Operations Manager Salary Comparison By Education

How do education levels affect salaries?

Displayed below is the average salary difference between different Operations Manager(s) who have the same experience but different education levels.

Salary comparison by education level monthly Zambia Operations Manager
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Operations Manager salaries by education level in order to make a comparison.

When the education level is High School, the average salary of an Operations Manager is 7,190 ZMK per month.

While someone with a Certificate or Diploma gets a salary of 8,160 ZMK per month, 13% more than someone having a High School degree.

A Bachelor's Degree gets its holder an average salary of 10,700 ZMK per month, 31% more than someone with a Certificate or Diploma.

Professionals who hold a Master's Degree are rewarded with an average salary of 14,000 ZMK per month, 32% more than someone with Bachelor's Degree.

Operations Manager average salary difference by education level in Zambia

High School
7,190 ZMK
Certificate or Diploma+13%
8,160 ZMK
Bachelor's Degree+31%
10,700 ZMK
Master's Degree+32%
14,000 ZMK
Percentage increase and decrease are relative to the previous value

Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Zambia costs anywhere from 30,000 Zambian Kwacha(s) to 90,000 Zambian Kwacha(s) and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support the thoery. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.

Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Operations Manager Salary Comparison By Gender

Salary comparison by gender monthly Zambia Operations Manager
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male Operations Manager employees in Zambia earn 13% more than their female counterparts on average.

10,200 ZMK
9,050 ZMK
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Zambia for all Careers

Salary comparison by gender monthly Zambia
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Operations Manager Average Annual Salary Increment Percentage in Zambia

How much are annual salary increments in Zambia for Operations Manager(s)? How often do employees get salary raises?

Operations Manager

Operations Manager(s) in Zambia are likely to observe a salary increase of approximately 10% every 27 months. The national average annual increment for all professions combined is 5% granted to employees every 28 months.

Annual Salary Increment Rate Zambia Operations Manager
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Zambia / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Zambia is 2%.

Annual Increment Rate By Industry 2020

Information Technology

Listed above are the average annual increase rates for each industry in Zambia for the year 2020. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.

Worldwide Salary Raises: All Countries and All Jobs

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Operations Manager Bonus and Incentive Rates in Zambia

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Zambia Operations Manager
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An Operations Manager is considered to be a high bonus-based job due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

39% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 61% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 6% to 8% of their annual salary.

Received Bonus
No Bonus

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.

What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

A graphics designer working for a graphics designing company.

A graphic designer in the marketing department of a hospital.

Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Operations Manager Average Hourly Wage in Zambia

56 ZMK per hour

The average hourly wage (pay per hour) in Zambia is 56 ZMK. This means that the average Operations Manager in Zambia earns approximately 56 ZMK for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Operations Manager VS Other Jobs

Salary Comparison Between Operations Manager and Executive and Management monthly Zambia
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The average salary for Operations Manager is 20% more than that of Executive and Management. Also, Executive and Management salaries are 35% more than those of All Jobs.

Salary comparison with similar jobs

Job TitleAverage Salary
Account Coordinator5,560 ZMK-43%
Administration Manager6,860 ZMK-30%
Area Manager6,170 ZMK-37%
Asset Protection Associate7,500 ZMK-23%
Assistant Director6,620 ZMK-32%
Assistant Manager7,100 ZMK-27%
Assistant Operations Manager7,890 ZMK-19%
Assistant Project Manager7,150 ZMK-27%
Assistant Section Head5,840 ZMK-40%
Assistant to CEO6,810 ZMK-30%
Assistant Vice President7,710 ZMK-21%
Associate Director7,030 ZMK-28%
Bid Manager8,360 ZMK-14%
Branch Manager7,620 ZMK-22%
Business Development Manager8,230 ZMK-16%
Business Operations Associate6,770 ZMK-31%
Business Operations Lead7,290 ZMK-25%
Campaign Manager7,930 ZMK-19%
Chairman of The Board12,800 ZMK+31%
Chairman Office Manager8,780 ZMK-10%
Chief Corporate Officer10,800 ZMK+11%
Chief Executive Officer13,900 ZMK+43%
Chief Financial Officer12,400 ZMK+27%
Chief of Staff6,600 ZMK-32%
Chief Operating Officer9,820 ZMK+1%
Chief Risk Officer8,750 ZMK-10%
Client Services Manager8,490 ZMK-13%
Commercial Project Manager7,220 ZMK-26%
Commodity Broker5,610 ZMK-42%
Corporate Affairs Executive8,090 ZMK-17%
Corporate Compliance Director8,880 ZMK-9%
Corporate Director8,800 ZMK-10%
Corporate Officer6,010 ZMK-38%
Corporate Partnerships Officer6,200 ZMK-36%
Country Manager10,200 ZMK+5%
Deputy Director9,490 ZMK-3%
Director10,500 ZMK+8%
Director of Accreditation9,260 ZMK-5%
Director of Catering Services7,860 ZMK-19%
Director of Client Services8,400 ZMK-14%
Director of Facilities Management7,510 ZMK-23%
Director of Operations9,260 ZMK-5%
Director of Process Simplification6,990 ZMK-28%
Director of Project Management9,390 ZMK-4%
Director of Revenue Management8,400 ZMK-14%
Director of Training and Development8,680 ZMK-11%
Distribution Manager9,670 ZMK-1%
Division Manager8,170 ZMK-16%
Duty Manager7,930 ZMK-19%
Engagement Manager9,190 ZMK-6%
Executive Director13,100 ZMK+34%
Executive Manager10,800 ZMK+11%
Franchise Manager11,000 ZMK+13%
General Manager10,800 ZMK+11%
Global Master Data Manager9,430 ZMK-3%
Head of Middle Office8,220 ZMK-16%
Head of Projects9,020 ZMK-7%
Head of Sustainability7,350 ZMK-25%
Housing Manager7,500 ZMK-23%
HSE Manager7,410 ZMK-24%
Key Account Manager7,300 ZMK-25%
Knowledge Manager8,280 ZMK-15%
Location Manager8,000 ZMK-18%
Logistics Manager7,310 ZMK-25%
Management Consultant6,940 ZMK-29%
Management Executive9,600 ZMK-2%
Manager9,250 ZMK-5%
Managing Director11,000 ZMK+13%
MIS Executive9,040 ZMK-7%
Ocean Services Manager9,360 ZMK-4%
Operations Assistant6,770 ZMK-31%
Operations Director9,910 ZMK+2%
Operations Executive9,550 ZMK-2%
Operations Manager9,750 ZMK+0%
Operations Supervisor8,710 ZMK-11%
Policy Administration Executive7,800 ZMK-20%
Private Sector Executive7,970 ZMK-18%
Product Development Manager8,820 ZMK-10%
Product Executive8,130 ZMK-17%
Production Executive9,070 ZMK-7%
Production Manager9,470 ZMK-3%
Production Supervisor7,770 ZMK-20%
Program Manager9,640 ZMK-1%
Programme Coordinator6,330 ZMK-35%
Project Control Manager9,750 ZMK+0%
Project Coordinator5,620 ZMK-42%
Project Management Officer6,340 ZMK-35%
Project Manager7,030 ZMK-28%
Project Portfolio Manager7,460 ZMK-23%
Quality Manager7,160 ZMK-27%
R/D Director8,310 ZMK-15%
Regional Director12,700 ZMK+30%
Regional Manager9,620 ZMK-1%
Relationship Manager8,640 ZMK-11%
Retail District Manager6,300 ZMK-35%
Revenue Manager7,150 ZMK-27%
Risk and Capital Manager10,300 ZMK+6%
Risk Officer6,520 ZMK-33%
Safety Manager6,800 ZMK-30%
Section Head7,200 ZMK-26%
Service Manager7,360 ZMK-25%
Shift Supervisor5,740 ZMK-41%
Solutions Manager6,120 ZMK-37%
Supervisor5,610 ZMK-42%
Supply Chain Manager9,390 ZMK-4%
Surveyor6,390 ZMK-34%
Technical Manager8,830 ZMK-9%
Territory Manager8,930 ZMK-8%
Validation Manager7,360 ZMK-25%
Vice President10,400 ZMK+7%
Zone Manager9,320 ZMK-4%

Salary Comparison By City

CityAverage Salary
Lusaka11,200 ZMK

Government vs Private Sector Salary Comparison

Where can you get paid more, working for a private company or for the government? Public sector employees in Zambia earn 17% more than their private sector counterparts on average across all sectors.

Private Sector
5,580 ZMK
Public Sector+17%
6,540 ZMK
Percentage increase and decrease are relative to the previous value
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