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Administration / Reception / Secretarial Average Salaries in Bosnia and Herzegovina 2021

How much money does a person working in Administration / Reception / Secretarial make in Bosnia and Herzegovina?


Average Monthly Salary
1,360 BAM
( 16,400 BAM yearly)

LOW
680
BAM
AVERAGE
1,360
BAM
HIGH
3,110
BAM

A person working in Administration / Reception / Secretarial in Bosnia and Herzegovina typically earns around 1,360 BAM per month. Salaries range from 680 BAM (lowest average) to 3,110 BAM (highest average, actual maximum salary is higher).

This is the average monthly salary including housing, transport, and other benefits. Salaries vary drastically between different Administration / Reception / Secretarial careers. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Accreditation Specialist2,700 BAM
Administrative Aide900 BAM
Administrative Analyst1,740 BAM
Administrative Assistant1,230 BAM
Administrative Associate1,220 BAM
Administrative Manager1,910 BAM
Administrative Receptionist1,080 BAM
Board Secretary1,120 BAM
Central Office Operator1,120 BAM
Clerk770 BAM
Commercial Administrator1,640 BAM
Commissions Processor1,450 BAM
Conveyancing Secretary1,090 BAM
Document Controller1,020 BAM
Document Management Specialist1,440 BAM
Executive Assistant1,320 BAM
Executive Personal Assistant1,570 BAM
Executive Secretary1,310 BAM
Front Desk Attendant1,200 BAM
Front Desk Coordinator1,420 BAM
Front Desk Manager1,890 BAM
Group Services Manager3,050 BAM
Head Receptionist1,360 BAM
Key Account Assistant1,390 BAM
Keyboard and Data Entry Operator780 BAM
Leasing Administrator1,440 BAM
Legal Secretary1,190 BAM
Librarian1,480 BAM
Mailroom Manager1,370 BAM
Management Support Secretary1,180 BAM
Master Programme Coordinator2,250 BAM
Medical Receptionist1,310 BAM
Meeting and Event Assistant1,290 BAM
Meeting and Event Manager2,900 BAM
Night Manager1,710 BAM
Office Administrator1,770 BAM
Office Assistant800 BAM
Office Manager1,930 BAM
Office Services Coordinator1,530 BAM
Operations Analyst2,570 BAM
Operations Manager3,040 BAM
Personal Assistant1,170 BAM
Planning Assistant1,410 BAM
Process Expert1,820 BAM
Program Coordinator1,580 BAM
Programme Assistant1,490 BAM
Project Administrator1,990 BAM
Project Coordinator2,680 BAM
Reception Team Lead1,490 BAM
Receptionist1,160 BAM
Records Officer950 BAM
Schedule Officer820 BAM
School Secretary1,150 BAM
Secretary1,010 BAM
Switchboard Operator1,000 BAM
Technical Program Manager2,700 BAM
Technical Project Manager2,880 BAM
Typist980 BAM
Wayleave Officer850 BAM

Administration / Reception / Secretarial Jobs Salary Distribution in Bosnia and Herzegovina

Median and salary distribution monthly Bosnia and Herzegovina Administration / Reception / Secretarial
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The median, the maximum, the minimum, and the range

  • Salary Range

    Administration / Reception / Secretarial salaries in Bosnia and Herzegovina range from 680 BAM per month (minimum average salary) to 3,110 BAM per month (maximum average salary, actual maximum is higher).

  • Median Salary

    The median salary is 1,470 BAM per month, which means that half (50%) of people working in Administration / Reception / Secretarial are earning less than 1,470 BAM while the other half are earning more than 1,470 BAM. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Administration / Reception / Secretarial are earning less than 970 BAM while 75% of them are earning more than 970 BAM. Also from the diagram, 75% of people working in Administration / Reception / Secretarial are earning less than 2,480 BAM while 25% are earning more than 2,480 BAM.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Salary Comparison by Years of Experience

How does a person's salary progress over time?

Salary Comparison By Experience Level
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher the wage.

Generally speaking, employees having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.

Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.


Change in salary based on experience varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of many different jobs. To view accurate figures, choose a specific job title.

As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.

Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Salary Comparison By Education

How does the education level affect your salary?

Salary Comparison By Education
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It is well known that higher education equals a bigger salary, but how much more money can a degree add to your income? We compared the salaries of professionals at the same level but with different college degrees levels across many jobs, below are our findings.


Change in salary based on education varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of multiple jobs. To view accurate figures, choose a specific job title.

Workers with a certificate or diploma earn on average 17% more than their peers who only reached the high school level.

Employees who earned a Bachelor's Degree earn 24% more than those who only managed to attain a cerificate or diploma.

Professionals who attained a Master's Degree are awarded salaries that are 29% more than those with a Bachelor's Degree.

Finally, PhD holders earn 23% more than Master's Degree holders on average while doing the same job.


Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Bosnia and Herzegovina costs anywhere from 11,500 Convertible Marks(s) to 34,500 Convertible Marks(s) and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support this tactic. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

The decision really depends on your situation and experience among many other factors. Putting all variables aside, if you can afford the costs of higher education then the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.

Administration / Reception / Secretarial Salary Comparison By Gender

Salary comparison by gender monthly Bosnia and Herzegovina Administration / Reception / Secretarial
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male employees in Bosnia and Herzegovina who work in Administration / Reception / Secretarial earn 11% more than their female counterparts on average.

Male
1,430 BAM
Female-10%
1,300 BAM
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Bosnia and Herzegovina for all Careers

Salary comparison by gender monthly Bosnia and Herzegovina
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Administration / Reception / Secretarial Average Annual Salary Increment Percentage in Bosnia and Herzegovina

How much are annual salary increments in Bosnia and Herzegovina for Administration / Reception / Secretarial professionals? How often do employees get salary raises?

Administration / Reception / Secretarial

Administration / Reception / Secretarial professionals in Bosnia and Herzegovina are likely to observe a salary increase of approximately 3% every 30 months. The national average annual increment for all professions combined is 4% granted to employees every 29 months.

Annual Salary Increment Rate Bosnia and Herzegovina Administration / Reception / Secretarial
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Bosnia and Herzegovina / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Bosnia and Herzegovina is 2%.

Annual Increment Rate By Industry 2020

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Listed above are the average annual increase rates for each industry in Bosnia and Herzegovina for the year 2020. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.


Worldwide Salary Raises: All Countries and All Jobs

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Administration / Reception / Secretarial Bonus and Incentive Rates in Bosnia and Herzegovina

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Bosnia and Herzegovina Administration / Reception / Secretarial
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Administration / Reception / Secretarial is considered to be a low bonus-based field due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

86% of surveyed staff in Administration / Reception / Secretarial reported that they haven't received any bonuses or incentives in the previous year while 14% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.

Received Bonus
14%
No Bonus
86%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Administration / Reception / Secretarial Hourly Average Wage in Bosnia and Herzegovina


8 BAM per hour

The average hourly wage (pay per hour) in Bosnia and Herzegovina is 8 BAM. This means that the average person in Bosnia and Herzegovina earns approximately 8 BAM for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Administration / Reception / Secretarial VS Other Jobs

Salary Comparison Between Administration / Reception / Secretarial and Administration / Reception / Secretarial monthly Bosnia and Herzegovina
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The average salary for Administration / Reception / Secretarial is 41% less than that of All Jobs.

Salary Comparison By City

CityAverage Salary
Banja Luka1,480 BAM
Medjugorje1,250 BAM
Mostar1,290 BAM
Sarajevo1,530 BAM
Tuzla1,430 BAM
Zenica1,360 BAM

Government vs Private Sector Salary Comparison

Where can you get paid more, working for a private company or for the government? Public sector employees in Bosnia and Herzegovina earn 25% more than their private sector counterparts on average across all sectors.

Private Sector
2,050 BAM
Public Sector+25%
2,550 BAM
Percentage increase and decrease are relative to the previous value

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