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Service Advisor Average Salary in Canada 2020

How much money does a Service Advisor make in Canada?

Average Yearly Salary
80,200 CAD
( 6,680 CAD monthly)


A person working as a Service Advisor in Canada typically earns around 80,200 CAD per year. Salaries range from 39,300 CAD (lowest) to 125,000 CAD (highest).

This is the average yearly salary including housing, transport, and other benefits. Service Advisor salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.

Service Advisor Salary Distribution in Canada

Median and salary distribution yearly Canada Service Advisor
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The median, the maximum, the minimum, and the range

  • Salary Range

    Service Advisor salaries in Canada range from 39,300 CAD per year (minimum salary) to 125,000 CAD per year (maximum salary).

  • Median Salary

    The median salary is 81,800 CAD per year, which means that half (50%) of people working as Service Advisor(s) are earning less than 81,800 CAD while the other half are earning more than 81,800 CAD. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Service Advisor(s) are earning less than 54,500 CAD while 75% of them are earning more than 54,500 CAD. Also from the diagram, 75% of Service Advisor(s) are earning less than 105,000 CAD while 25% are earning more than 105,000 CAD.

What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Service Advisor Salary Comparison by Years of Experience

How does experience and age affect your pay?

Salary comparison by years of experience yearly Canada Service Advisor
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Service Advisor salaries by experience level and this is what we found.

A Service Advisor with less than two years of experience makes approximately 46,600 CAD per year.

While someone with an experience level between two and five years is expected to earn 59,900 CAD per year, 29% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 82,600 CAD per year, 38% more than someone with two to five years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Additionally, Service Advisor(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 102,000 CAD per year, 24% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 110,000 CAD per year, 7% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 117,000 CAD per year, 7% more than people with fifteen to twenty years of experience.

Service Advisor average salary change by experience in Canada

0 - 2 Years
46,600 CAD
2 - 5 Years+29%
59,900 CAD
5 - 10 Years+38%
82,600 CAD
10 - 15 Years+24%
102,000 CAD
15 - 20 Years+7%
110,000 CAD
20+ Years+7%
117,000 CAD
Percentage increase and decrease are relative to the previous value

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Service Advisor Salary Comparison By Education

How do education levels affect salaries?

Displayed below is the average salary difference between different Service Advisor(s) who have the same experience but different education levels.

Salary comparison by education level yearly Canada Service Advisor
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Service Advisor salaries by education level in order to make a comparison.

When the education level is High School, the average salary of a Service Advisor is 58,100 CAD per year.

While someone with a Certificate or Diploma gets a salary of 66,700 CAD per year, 15% more than someone having a High School degree.

A Bachelor's Degree gets its holder an average salary of 89,900 CAD per year, 35% more than someone with a Certificate or Diploma.

Professionals who hold a Master's Degree are rewarded with an average salary of 113,000 CAD per year, 26% more than someone with Bachelor's Degree.

Service Advisor average salary difference by education level in Canada

High School
58,100 CAD
Certificate or Diploma+15%
66,700 CAD
Bachelor's Degree+35%
89,900 CAD
Master's Degree+26%
113,000 CAD
Percentage increase and decrease are relative to the previous value

Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Canada costs anywhere from 49,800 Canadian Dollar(s) to 149,000 Canadian Dollar(s) and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support the thoery. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.

Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Service Advisor Salary Comparison By Gender

Salary comparison by gender yearly Canada Service Advisor
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male Service Advisor employees in Canada earn 5% more than their female counterparts on average.

81,900 CAD
78,200 CAD
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Canada for all Careers

Salary comparison by gender yearly Canada
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Service Advisor Average Annual Salary Increment Percentage in Canada

How much are annual salary increments in Canada for Service Advisor(s)? How often do employees get salary raises?

Service Advisor

Service Advisor(s) in Canada are likely to observe a salary increase of approximately 11% every 16 months. The national average annual increment for all professions combined is 9% granted to employees every 15 months.

Annual Salary Increment Rate Canada Service Advisor
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Canada / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Canada is 7%.

Annual Increment Rate By Industry 2019

Information Technology

Listed above are the average annual increase rates for each industry in Canada for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.

Worldwide Salary Raises: All Countries and All Jobs

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Service Advisor Bonus and Incentive Rates in Canada

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Canada Service Advisor
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A Service Advisor is considered to be a moderate bonus-based job due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

42% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 58% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.

Received Bonus
No Bonus

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.

What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

A graphics designer working for a graphics designing company.

A graphic designer in the marketing department of a hospital.

Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Service Advisor Average Hourly Wage in Canada

39 CAD per hour

The average hourly wage (pay per hour) in Canada is 39 CAD. This means that the average Service Advisor in Canada earns approximately 39 CAD for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Service Advisor VS Other Jobs

Salary Comparison Between Service Advisor and Automotive yearly Canada
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The average salary for Service Advisor is 3% more than that of Automotive. Also, Automotive salaries are 35% less than those of All Jobs.

Salary comparison with similar jobs

Job TitleAverage Salary
After Sales Automotive Manager126,000 CAD+57%
Alignment Technician40,900 CAD-49%
Auto Damage Adjuster47,000 CAD-41%
Auto Detailer48,200 CAD-40%
Auto Parts Manager160,000 CAD+100%
Automotive Assembler46,400 CAD-42%
Automotive Assembly Manager135,000 CAD+68%
Automotive Body Repairer43,500 CAD-46%
Automotive Branch Manager191,000 CAD+140%
Automotive Central Planner66,200 CAD-17%
Automotive Electrician52,100 CAD-35%
Automotive Estimating Manager119,000 CAD+48%
Automotive Estimator97,900 CAD+22%
Automotive General Manager217,000 CAD+170%
Automotive Inventory Officer42,100 CAD-47%
Automotive Parts Supplier68,500 CAD-15%
Automotive Project Engineer80,000 CAD-0%
Automotive Project Manager152,000 CAD+90%
Automotive Purchase Manager162,000 CAD+100%
Automotive Sales93,600 CAD+17%
Automotive Technician47,000 CAD-41%
Automotive Test Engineer81,100 CAD+1%
Automotive Warranty Administrator78,500 CAD-2%
Automotive Warranty Clerk48,300 CAD-40%
Car Parts and Accessories Fitter40,500 CAD-49%
Damage Appraiser68,200 CAD-15%
Diesel Engine Specialist63,300 CAD-21%
Job Card Opener43,400 CAD-46%
Lube Technician34,300 CAD-57%
Master File Maintenance60,600 CAD-24%
Materials Planner67,200 CAD-16%
Mechanic44,600 CAD-44%
Motor Vehicle Inspector65,000 CAD-19%
Service Advisor80,200 CAD+0%
Service Manager136,000 CAD+70%
Stock Controller56,000 CAD-30%
Technical Advisor83,800 CAD+5%
Tire Retreader40,700 CAD-49%
Used Car Manager123,000 CAD+53%
Vehicle Body Maker53,500 CAD-33%
Vehicle Examiner62,000 CAD-23%
Vehicle Painter37,600 CAD-53%
Vehicle Trimmer43,700 CAD-45%
Welder36,700 CAD-54%

Salary Comparison By City

CityAverage Salary
Brampton85,400 CAD
Calgary89,800 CAD
Edmonton90,000 CAD
Gatineau73,400 CAD
Halifax76,800 CAD
Hamilton85,400 CAD
Kitchener80,100 CAD
Markham76,600 CAD
Mississauga87,000 CAD
Montreal92,100 CAD
Ottawa86,900 CAD
Quebec87,100 CAD
Regina78,400 CAD
Richmond71,300 CAD
Saskatoon78,500 CAD
Surrey84,800 CAD
Toronto90,000 CAD
Vancouver91,600 CAD
Vaughan75,900 CAD
Windsor76,000 CAD
Winnipeg83,400 CAD

Salary Comparison By State

StateAverage Salary
Alberta91,600 CAD
British Columbia92,300 CAD
Manitoba86,300 CAD
New Brunswick81,600 CAD
Newfoundland-Labrador73,100 CAD
Northwest Territories81,900 CAD
Nova Scotia78,000 CAD
Nunavut87,100 CAD
Ontario94,700 CAD
Prince Edward Island73,900 CAD
Quebec95,100 CAD
Saskatchewan84,100 CAD
Yukon78,000 CAD

Government vs Private Sector Salary Comparison

Where can you get paid more, working for a private company or for the government? Public sector employees in Canada earn 4% more than their private sector counterparts on average across all sectors.

Private Sector
117,000 CAD
Public Sector+4%
122,000 CAD
Percentage increase and decrease are relative to the previous value

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