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Administration / Reception / Secretarial Average Salaries in Croatia 2020

How much money does a person working in Administration / Reception / Secretarial make in Croatia?


Average Monthly Salary
16,200 HRK
( 194,000 HRK yearly)

LOW
9,910
HRK
AVERAGE
16,200
HRK
HIGH
30,100
HRK

A person working in Administration / Reception / Secretarial in Croatia typically earns around 16,200 HRK per month. Salaries range from 9,910 HRK (lowest average) to 30,100 HRK (highest average, actual maximum salary is higher).

This is the average monthly salary including housing, transport, and other benefits. Salaries vary drastically between different Administration / Reception / Secretarial careers. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Accreditation Specialist22,300 HRK
Administrative Aide10,400 HRK
Administrative Analyst16,400 HRK
Administrative Assistant13,200 HRK
Administrative Associate13,400 HRK
Administrative Manager16,900 HRK
Administrative Receptionist12,500 HRK
Board Secretary14,100 HRK
Central Office Operator12,700 HRK
Clerk10,700 HRK
Commercial Administrator18,900 HRK
Commissions Processor16,900 HRK
Conveyancing Secretary15,200 HRK
Document Controller12,000 HRK
Document Management Specialist16,600 HRK
Executive Assistant18,600 HRK
Executive Personal Assistant20,800 HRK
Executive Secretary17,700 HRK
Front Desk Attendant15,300 HRK
Front Desk Coordinator15,400 HRK
Front Desk Manager20,800 HRK
Group Services Manager27,000 HRK
Head Receptionist18,900 HRK
Key Account Assistant17,700 HRK
Keyboard and Data Entry Operator9,710 HRK
Leasing Administrator16,000 HRK
Legal Secretary14,900 HRK
Librarian16,200 HRK
Mailroom Manager15,400 HRK
Management Support Secretary17,500 HRK
Master Programme Coordinator24,500 HRK
Medical Receptionist16,200 HRK
Meeting and Event Assistant18,000 HRK
Meeting and Event Manager25,800 HRK
Night Manager19,800 HRK
Office Administrator20,300 HRK
Office Assistant11,900 HRK
Office Manager17,300 HRK
Office Services Coordinator16,400 HRK
Operations Analyst22,300 HRK
Operations Manager26,300 HRK
Personal Assistant16,600 HRK
Planning Assistant15,200 HRK
Process Expert19,700 HRK
Program Coordinator17,900 HRK
Programme Assistant16,100 HRK
Project Administrator21,400 HRK
Project Coordinator23,800 HRK
Reception Team Lead22,900 HRK
Receptionist14,700 HRK
Records Officer12,300 HRK
Schedule Officer11,600 HRK
School Secretary14,100 HRK
Secretary13,700 HRK
Switchboard Operator11,500 HRK
Technical Program Manager24,400 HRK
Technical Project Manager24,300 HRK
Typist11,000 HRK
Wayleave Officer12,000 HRK

Administration / Reception / Secretarial Jobs Salary Distribution in Croatia

Median and salary distribution monthly Croatia Administration / Reception / Secretarial
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The median, the maximum, the minimum, and the range

  • Salary Range

    Administration / Reception / Secretarial salaries in Croatia range from 9,910 HRK per month (minimum average salary) to 30,100 HRK per month (maximum average salary, actual maximum is higher).

  • Median Salary

    The median salary is 17,500 HRK per month, which means that half (50%) of people working in Administration / Reception / Secretarial are earning less than 17,500 HRK while the other half are earning more than 17,500 HRK. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Administration / Reception / Secretarial are earning less than 12,300 HRK while 75% of them are earning more than 12,300 HRK. Also from the diagram, 75% of people working in Administration / Reception / Secretarial are earning less than 25,700 HRK while 25% are earning more than 25,700 HRK.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Salary Comparison by Years of Experience

How does a person's salary progress over time?

Salary Comparison By Experience Level
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher the wage.

Generally speaking, employees having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.

Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.


Change in salary based on experience varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of many different jobs. To view accurate figures, choose a specific job title.

As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.

Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Salary Comparison By Education

How does the education level affect your salary?

Salary Comparison By Education
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It is well known that higher education equals a bigger salary, but how much more money can a degree add to your income? We compared the salaries of professionals at the same level but with different college degrees levels across many jobs, below are our findings.


Change in salary based on education varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of multiple jobs. To view accurate figures, choose a specific job title.

Workers with a certificate or diploma earn on average 17% more than their peers who only reached the high school level.

Employees who earned a Bachelor's Degree earn 24% more than those who only managed to attain a cerificate or diploma.

Professionals who attained a Master's Degree are awarded salaries that are 29% more than those with a Bachelor's Degree.

Finally, PhD holders earn 23% more than Master's Degree holders on average while doing the same job.


Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Croatia costs anywhere from 134,000 Croatian Kuna(s) to 403,000 Croatian Kuna(s) and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support this tactic. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

The decision really depends on your situation and experience among many other factors. Putting all variables aside, if you can afford the costs of higher education then the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.

Administration / Reception / Secretarial Salary Comparison By Gender

Salary comparison by gender monthly Croatia Administration / Reception / Secretarial
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male employees earn 10% more than their female counterparts.

Female
15,400 HRK
Male+10%
17,000 HRK
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Croatia for all Careers

Salary comparison by gender monthly Croatia
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Administration / Reception / Secretarial Average Annual Salary Increment Percentage in Croatia

How much are annual salary increments in Croatia for Administration / Reception / Secretarial professionals? How often do employees get salary raises?

Administration / Reception / Secretarial

Administration / Reception / Secretarial professionals in Croatia are likely to observe a salary increase of approximately 8% every 18 months. The national average annual increment for all professions combined is 9% granted to employees every 17 months.

Annual Salary Increment Rate Croatia Administration / Reception / Secretarial
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Croatia / All Professions

Annual Salary Increment Rate Croatia
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The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Croatia is 6%.

Annual Increment Rate By Industry 2019

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Listed above are the average annual increase rates for each industry in Croatia for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.


Worldwide Salary Raises: All Countries and All Jobs

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Administration / Reception / Secretarial Bonus and Incentive Rates in Croatia

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Croatia Administration / Reception / Secretarial
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Administration / Reception / Secretarial is considered to be a low bonus-based field due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

69% of surveyed staff in Administration / Reception / Secretarial reported that they haven't received any bonuses or incentives in the previous year while 31% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.

Received Bonus
31%
No Bonus
69%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Government vs Private Sector Salary Comparison

Public vs private sector salaries monthly Croatia
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Where can you get paid more, working for a private company or for the government? Public sector employees in Croatia earn 10% more than their private sector counterparts.

Private Sector
25,600 HRK
Public Sector+10%
28,100 HRK
Percentage increase and decrease are relative to the previous value

Administration / Reception / Secretarial Salary Forecast and Trend in Croatia

How do Administration / Reception / Secretarial salaries change over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast monthly Croatia Administration / Reception / Secretarial
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Average Salary 2016
14,000 HRK
Average Salary 2017+4%
14,500 HRK
Average Salary 2018+4%
15,000 HRK
Average Salary 2019+4%
15,600 HRK
Percentage increase and decrease are relative to the previous value

Administration / Reception / Secretarial salaries in Croatia are rising in the year 2020 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 4% higher than those of 2018. The trend suggests a slow yet continuous increase in pay in 2021 and future years. These numbers may vary from industry to another.

Administration / Reception / Secretarial Hourly Average Wage in Croatia


93 HRK per hour

The average hourly wage (pay per hour) in Croatia is 93 HRK. This means that the average person in Croatia earns approximately 93 HRK for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Administration / Reception / Secretarial VS Other Jobs

Salary Comparison Between Administration / Reception / Secretarial and Administration / Reception / Secretarial monthly Croatia
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The average salary for Administration / Reception / Secretarial is 40% less than that of All Jobs.

Salary Comparison By City

CityAverage Salary
Zadar16,900 HRK
Zagreb18,000 HRK
4755 - 11

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