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Administration / Reception / Secretarial Average Salaries in Croatia 2020

How much money does a person working in Administration / Reception / Secretarial make in Croatia?


Average Monthly Salary
8,910 HRK
( 107,000 HRK yearly)

LOW
4,420
HRK
AVERAGE
8,910
HRK
HIGH
21,000
HRK

A person working in Administration / Reception / Secretarial in Croatia typically earns around 8,910 HRK per month. Salaries range from 4,420 HRK (lowest average) to 21,000 HRK (highest average, actual maximum salary is higher).

This is the average monthly salary including housing, transport, and other benefits. Salaries vary drastically between different Administration / Reception / Secretarial careers. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Accreditation Specialist16,400 HRK
Administrative Aide5,790 HRK
Administrative Analyst11,400 HRK
Administrative Assistant7,330 HRK
Administrative Associate7,470 HRK
Administrative Manager11,700 HRK
Administrative Receptionist6,840 HRK
Board Secretary6,760 HRK
Central Office Operator7,100 HRK
Clerk4,860 HRK
Commercial Administrator10,500 HRK
Commissions Processor9,390 HRK
Conveyancing Secretary6,770 HRK
Document Controller6,110 HRK
Document Management Specialist9,240 HRK
Executive Assistant8,610 HRK
Executive Personal Assistant9,780 HRK
Executive Secretary8,170 HRK
Front Desk Attendant7,480 HRK
Front Desk Coordinator8,590 HRK
Front Desk Manager11,600 HRK
Group Services Manager19,300 HRK
Head Receptionist8,960 HRK
Key Account Assistant8,410 HRK
Keyboard and Data Entry Operator4,760 HRK
Leasing Administrator9,370 HRK
Legal Secretary7,590 HRK
Librarian9,020 HRK
Mailroom Manager8,560 HRK
Management Support Secretary7,780 HRK
Master Programme Coordinator14,800 HRK
Medical Receptionist8,130 HRK
Meeting and Event Assistant8,290 HRK
Meeting and Event Manager19,100 HRK
Night Manager11,000 HRK
Office Administrator11,300 HRK
Office Assistant5,230 HRK
Office Manager12,200 HRK
Office Services Coordinator9,860 HRK
Operations Analyst16,100 HRK
Operations Manager19,600 HRK
Personal Assistant7,540 HRK
Planning Assistant8,470 HRK
Process Expert11,000 HRK
Program Coordinator9,990 HRK
Programme Assistant9,060 HRK
Project Administrator11,900 HRK
Project Coordinator16,300 HRK
Reception Team Lead9,690 HRK
Receptionist7,150 HRK
Records Officer6,040 HRK
Schedule Officer4,960 HRK
School Secretary7,010 HRK
Secretary6,400 HRK
Switchboard Operator6,120 HRK
Technical Program Manager17,700 HRK
Technical Project Manager17,500 HRK
Typist6,150 HRK
Wayleave Officer5,250 HRK

Administration / Reception / Secretarial Jobs Salary Distribution in Croatia

Median and salary distribution monthly Croatia Administration / Reception / Secretarial
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The median, the maximum, the minimum, and the range

  • Salary Range

    Administration / Reception / Secretarial salaries in Croatia range from 4,420 HRK per month (minimum average salary) to 21,000 HRK per month (maximum average salary, actual maximum is higher).

  • Median Salary

    The median salary is 9,620 HRK per month, which means that half (50%) of people working in Administration / Reception / Secretarial are earning less than 9,620 HRK while the other half are earning more than 9,620 HRK. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Administration / Reception / Secretarial are earning less than 6,320 HRK while 75% of them are earning more than 6,320 HRK. Also from the diagram, 75% of people working in Administration / Reception / Secretarial are earning less than 16,500 HRK while 25% are earning more than 16,500 HRK.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

Salary Comparison by Years of Experience

How does a person's salary progress over time?

Salary Comparison By Experience Level
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher the wage.

Generally speaking, employees having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.

Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.


Change in salary based on experience varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of many different jobs. To view accurate figures, choose a specific job title.

As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.

Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Salary Comparison By Education

How does the education level affect your salary?

Salary Comparison By Education
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It is well known that higher education equals a bigger salary, but how much more money can a degree add to your income? We compared the salaries of professionals at the same level but with different college degrees levels across many jobs, below are our findings.


Change in salary based on education varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of multiple jobs. To view accurate figures, choose a specific job title.

Workers with a certificate or diploma earn on average 17% more than their peers who only reached the high school level.

Employees who earned a Bachelor's Degree earn 24% more than those who only managed to attain a cerificate or diploma.

Professionals who attained a Master's Degree are awarded salaries that are 29% more than those with a Bachelor's Degree.

Finally, PhD holders earn 23% more than Master's Degree holders on average while doing the same job.


Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Croatia costs anywhere from 74,200 Croatian Kuna(s) to 223,000 Croatian Kuna(s) and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch into a higher paying job. The numbers seem to support this tactic. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

The decision really depends on your situation and experience among many other factors. Putting all variables aside, if you can afford the costs of higher education then the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.

Administration / Reception / Secretarial Salary Comparison By Gender

Salary comparison by gender monthly Croatia Administration / Reception / Secretarial
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male employees in Croatia who work in Administration / Reception / Secretarial earn 10% more than their female counterparts on average.

Female
8,480 HRK
Male+10%
9,350 HRK
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Croatia for all Careers

Salary comparison by gender monthly Croatia
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Administration / Reception / Secretarial Average Annual Salary Increment Percentage in Croatia

How much are annual salary increments in Croatia for Administration / Reception / Secretarial professionals? How often do employees get salary raises?

Administration / Reception / Secretarial

Administration / Reception / Secretarial professionals in Croatia are likely to observe a salary increase of approximately 8% every 18 months. The national average annual increment for all professions combined is 9% granted to employees every 17 months.

Annual Salary Increment Rate Croatia Administration / Reception / Secretarial
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Croatia / All Professions

The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Croatia is 6%.

Annual Increment Rate By Industry 2019

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Listed above are the average annual increase rates for each industry in Croatia for the year 2019. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.


Worldwide Salary Raises: All Countries and All Jobs

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Administration / Reception / Secretarial Bonus and Incentive Rates in Croatia

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Croatia Administration / Reception / Secretarial
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Administration / Reception / Secretarial is considered to be a low bonus-based field due to the generally limited involvement in direct revenue generation, with exceptions of course. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

69% of surveyed staff in Administration / Reception / Secretarial reported that they haven't received any bonuses or incentives in the previous year while 31% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.

Received Bonus
31%
No Bonus
69%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Government vs Private Sector Salary Comparison

Public vs private sector salaries monthly Croatia
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Where can you get paid more, working for a private company or for the government? Public sector employees in Croatia earn 10% more than their private sector counterparts on average across all sectors.

Private Sector
14,200 HRK
Public Sector+10%
15,500 HRK
Percentage increase and decrease are relative to the previous value

Administration / Reception / Secretarial Hourly Average Wage in Croatia


51 HRK per hour

The average hourly wage (pay per hour) in Croatia is 51 HRK. This means that the average person in Croatia earns approximately 51 HRK for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

Administration / Reception / Secretarial VS Other Jobs

Salary Comparison Between Administration / Reception / Secretarial and Administration / Reception / Secretarial monthly Croatia
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The average salary for Administration / Reception / Secretarial is 40% less than that of All Jobs.

Salary Comparison By City

CityAverage Salary
Zadar9,310 HRK
Zagreb9,900 HRK
4755 - 11

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