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Customer Service and Call Center Average Salaries in Cyprus 2019

How much money does a person working in Customer Service and Call Center make in Cyprus?

3,006 EUR per month
Average Monthly Salary
A person working in Customer Service and Call Center in Cyprus typically earns around 3,006 EUR per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
Business Support Specialist3,027 EUR
Call Center Advisor2,733 EUR
Call Center Manager4,125 EUR
Call Center Quality Analyst3,526 EUR
Call Center Representative2,358 EUR
Call Center Scheduler2,585 EUR
Call Center Scheduling Manager3,080 EUR
Call Center Supervisor2,893 EUR
Call Center Team Leader2,825 EUR
Client Engagement Specialest3,319 EUR
Client Executive2,768 EUR
Client Liaison Officer2,715 EUR
Client Relations Manager3,930 EUR
Client Service Analyst3,461 EUR
Client Service Representative2,211 EUR
Client Strategy Specialist3,397 EUR
Contracts Specialist3,093 EUR
Customer Care Representative2,340 EUR
Customer Experience Analyst2,749 EUR
Customer Experience Manager3,237 EUR
Customer Experience Specialist3,254 EUR
Customer Fulfillment Specialist2,991 EUR
Customer Insights Analyst3,511 EUR
Customer Problem Manager3,462 EUR
Customer Service Advisor2,697 EUR
Customer Service Associate2,613 EUR
Customer Service Executive3,541 EUR
Customer Service Manager4,520 EUR
Customer Service Officer2,536 EUR
Customer Service Representative2,308 EUR
Customer Service Supervisor2,409 EUR
Customer Service Team Leader2,787 EUR
Customer Service Trainer3,169 EUR
Customer Success Manager3,787 EUR
Customer Success Specialist3,216 EUR
Dispute Resolution Specialist3,221 EUR
Guest Service Agent2,178 EUR
Inbound Sales Representative2,416 EUR
Internet Banking Supervisor3,950 EUR
Logistics Coordinator2,646 EUR
Operations Support Manager3,719 EUR
Real Time Analyst3,473 EUR
Regional Account Manager3,703 EUR
Service Delivery Manager3,734 EUR
Service Writer2,265 EUR
Sourcing Assistant1,836 EUR
Telephone Operator1,965 EUR
Vendor Administration Specialist2,690 EUR
Workforce Manager3,433 EUR

Customer Service and Call Center Jobs Salary Distribution in Cyprus

Median and salary distribution monthly Cyprus Customer Service and Call Center

Abount These Figures: Salary Range, Median and Percentiles

The Customer Service and Call Center salaries in Cyprus range between 1,773 EUR per month (minimum salary) to 4,432 EUR per month (maximum salary).

The median salary is 2,916 EUR per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 2,916 EUR while the other half are earning more than 2,916 EUR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 2,110 EUR while 75% of them are earning more than 2,110 EUR. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 3,454 EUR while 25% are earning more than 3,454 EUR.

What is the difference between the median and the average salary? What should you be looking at?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary

Customer Service and Call Center Salary Forecast and Trend in Cyprus

How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast monthly Cyprus Customer Service and Call Center
Average Salary 2016    =  
2,793 EUR
Average Salary 2017    +4%  
2,896 EUR
Average Salary 2018    +2%  
2,942 EUR
Average Salary 2019    +2%  
3,006 EUR
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Cyprus are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 2% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.

Customer Service and Call Center Hourly Average Wage in Cyprus

17 EUR per hour
Average Hourly Wage

The average hourly wage (pay per hour) in Cyprus for Customer Service and Call Center is 17 EUR. This means that the average person in Cyprus earns approximatly 17 EUR for every worked hour.


Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.

Customer Service and Call Center VS Other Jobs

Salary Comparison Between Customer Service and Call Center and Customer Service and Call Center monthly CyprusWe compared Cyprus salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 12% less than those of All Jobs.

Salary Comparison By City

CityAverage Salary
Larnaka2,646 EUR
Limassol3,126 EUR
Nicosia2,896 EUR
1636 - 5
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