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Call Center Representative Average Salary in Fiji 2024

How much money does a person working as Call Center Representative make in Fiji?


Average Monthly Salary
1,780 FJD
( 21,300 FJD yearly)

LOW
820
FJD
AVERAGE
1,780
FJD
HIGH
2,820
FJD
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Call Center Representative in Fiji typically earns around 1,780 FJD. Salaries range from 820 FJD (lowest) to 2,820 FJD (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Call Center Representative salaries in Fiji vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Call Center Representative Pay Scale and Salaries in Fiji

Median and salary distribution Fiji Call Center Representative monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
1,680 FJD or more
10% of people earn
1,470 to 1,680 FJD
20% of people earn
1,020 FJD or less
65% of people earn
1,020 to 1,470 FJD
Minimum Salary
820 FJD
Median
1,700 FJD
Maximum
2,820 FJD




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Call Center Representative in Fiji range from 820 FJD (starting salary) to 2,820 FJD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 1,700 FJD, half of the professionals who work as Call Center Representative in Fiji earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Call Center Representative in Fiji earn less than 1,370 FJD, while 75% earn more. Similarly, the chart shows that 75% earn less than 1,950 FJD while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Call Center Representative in Fiji compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 1,020 FJD to 1,470 FJD. About 20% of salaries are below the 1,020 FJD mark, while 10% fall within the range of 1,470 FJD to 1,680 FJD. Only 5% of individuals have salaries exceeding 1,680 FJD.

Salary Comparison by Years of Experience / Call Center Representative / Fiji

How do experience and age affect pay?

0 - 2 Years
930 FJD
2 - 5 Years+34%
1,240 FJD
5 - 10 Years+48%
1,830 FJD
10 - 15 Years+22%
2,230 FJD
15 - 20 Years+9%
2,430 FJD
20+ Years+8%
2,630 FJD
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Fiji Call Center Representative
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Call Center Representative and this is what we found.


All salary figures displayed here are per month except when noted otherwise.

Employees with less than two years of experience earn approximately 930 FJD.

While someone with an experience level between two and five years is expected to earn 1,240 FJD, 34% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 1,830 FJD, 48% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 2,230 FJD, 22% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 2,430 FJD, 9% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 2,630 FJD, 8% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Salary Comparison By Education / Call Center Representative / Fiji

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Call Center Representative.

High School
1,060 FJD
Certificate or Diploma+57%
1,660 FJD
Bachelor's Degree+68%
2,780 FJD
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Fiji Call Center Representative
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Call Center Representative in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 1,060 FJD.


Level 2: Certificate or Diploma

At this level, the average salary becomes 1,660 FJD, 57% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 2,780 FJD, 68% more than the previous level.



Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender / Call Center Representative / Fiji

Salary comparison by gender Fiji Call Center Representative monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Call Center Representative in Fiji, the average difference between the salary of male and female employees is 10%.

Male
1,680 FJD
Female+11%
1,870 FJD
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Fiji for all Careers

Salary comparison by gender monthly Fiji
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Average Annual Salary Increment Percentage / Call Center Representative / Fiji

How much are annual salary increments in Fiji for individuals working as Call Center Representative? How often do employees get salary raises?

Individuals working as Call Center Representative in Fiji are likely to observe a salary increase of approximately 6% every 28 months. The national average annual increment for all professions combined is 5% granted to employees every 28 months.

Annual Salary Increment Rate Fiji Call Center Representative
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Fiji / All Professions

Annual Salary Increment Rate Fiji
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Fiji is 2%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Call Center Representative / Fiji

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Fiji Call Center Representative
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60% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 40% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 2% to 7% of their annual salary.

Received Bonus
40%
No Bonus
60%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Call Center Representative / Fiji


10 FJD per hour

The average hourly wage (pay per hour) for individuals working as Call Center Representative in Fiji is 10 FJD.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Call Center Representative in Fiji is 5 FJD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Customer Service and Call Center-100%
Account Representative2,080 FJD+17%
Account Service Representative2,060 FJD+16%
Business Support Specialist2,920 FJD+65%
Call Center Advisor2,380 FJD+34%
Call Center Duty Manager3,000 FJD+69%
Call Center Manager5,750 FJD+220%
Call Center Quality Analyst3,650 FJD+110%
Call Center Representative1,710 FJD-4%
Call Center Scheduler2,000 FJD+13%
Call Center Scheduling Manager2,820 FJD+59%
Call Center Supervisor2,490 FJD+40%
Call Center Team Leader3,100 FJD+75%
Call Center Technology Specialist3,480 FJD+96%
Chatbot Copywriter2,950 FJD+66%
Chatbot Deployment Specialist3,440 FJD+94%
Chatbot Marketing Specialist4,020 FJD+130%
Chief Customer Experience and Success Officer7,050 FJD+300%
Client Engagement Specialest3,350 FJD+89%
Client Executive2,430 FJD+37%
Client Liaison Officer1,750 FJD-1%
Client Relations Manager6,090 FJD+240%
Client Relationship Executive5,460 FJD+210%
Client Relationship Manager6,340 FJD+260%
Client Service Analyst3,760 FJD+110%
Client Service Representative1,830 FJD+3%
Client Strategy Specialist3,730 FJD+110%
Contracts Specialist2,780 FJD+57%
Customer Care Officer1,810 FJD+2%
Customer Care Representative1,780 FJD+0%
Customer Center Supervisor2,090 FJD+18%
Customer Experience Analyst2,170 FJD+22%
Customer Experience Manager6,140 FJD+250%
Customer Experience Specialist3,760 FJD+110%
Customer Feedback and Insights Analyst4,090 FJD+130%
Customer Fulfillment Specialist3,680 FJD+110%
Customer Insights Analyst3,750 FJD+110%
Customer Journey Analyst4,600 FJD+160%
Customer Problem Manager3,770 FJD+110%
Customer Relations Manager5,990 FJD+240%
Customer Relations Specialist3,610 FJD+100%
Customer Relationship Management Implementation Consultant6,030 FJD+240%
Customer Retention Specialist5,340 FJD+200%
Customer Sales Representative1,790 FJD+1%
Customer Sales Support1,810 FJD+2%
Customer Service Administration2,100 FJD+18%
Customer Service Advisor4,000 FJD+130%
Customer Service Agent1,820 FJD+3%
Customer Service Associate1,830 FJD+3%
Customer Service Coordinator2,120 FJD+19%
Customer Service Country Manager6,870 FJD+290%
Customer Service Executive4,160 FJD+130%
Customer Service Manager6,060 FJD+240%
Customer Service Officer1,670 FJD-6%
Customer Service Operations Manager6,460 FJD+260%
Customer Service Quality Assurance Analyst5,560 FJD+210%
Customer Service Representative1,810 FJD+2%
Customer Service Sales Support1,600 FJD-10%
Customer Service Specialist1,800 FJD+1%
Customer Service Supervisor2,810 FJD+58%
Customer Service Team Leader3,940 FJD+120%
Customer Service Trainer3,150 FJD+77%
Customer Service Working Supervisor3,000 FJD+69%
Customer Solutions Representative3,800 FJD+110%
Customer Success Manager5,990 FJD+240%
Customer Success Specialist3,950 FJD+120%
Customer Support Agent1,820 FJD+3%
Dispute Resolution Specialist3,060 FJD+72%
Field Service Representative1,790 FJD+1%
Guest Relations Officer1,360 FJD-23%
Guest Service Agent1,350 FJD-24%
Inbound Call Center Representative1,760 FJD-1%
Inbound Sales Representative1,700 FJD-4%
Internet Banking Supervisor5,610 FJD+220%
Lead Administrator3,740 FJD+110%
Live Chat Agent2,130 FJD+20%
Logistics Coordinator1,940 FJD+9%
Onboarding Specialist3,700 FJD+110%
Operations Support Manager5,450 FJD+210%
Real Time Analyst3,550 FJD+100%
Regional Account Manager5,820 FJD+230%
Remote Customer Service Representative2,510 FJD+41%
Remote Customer Support Agent2,440 FJD+37%
Service Administrator2,720 FJD+53%
Service Delivery Manager5,870 FJD+230%
Service Writer1,480 FJD-17%
Social Media Customer Support Specialist3,620 FJD+100%
Sourcing Assistant1,200 FJD-32%
Telephone Operator1,290 FJD-27%
User Experience Researcher3,830 FJD+120%
Vendor Administration Specialist2,150 FJD+21%
Voice Of The Customer Analyst3,430 FJD+93%
Workforce Manager3,810 FJD+110%

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Fiji is 25% on average across all career fields.

Private Sector
4,300 FJD
Public Sector+25%
5,360 FJD
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Call Center Representative in Fiji?

A good and competitive compensation would range anywhere between 1,700 FJD and 1,950 FJD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Call Center Representative in Fiji ranges from 820 FJD to 1,370 FJD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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