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Call Center Representative Average Salary in Greece 2023

How much money does a person working as Call Center Representative make in Greece?

Average Monthly Salary
840 EUR
( 10,100 EUR yearly)


A person working as Call Center Representative in Greece typically earns around 840 EUR per month. Salaries range from 410 EUR (lowest) to 1,310 EUR (highest).

This is the average monthly salary including housing, transport, and other benefits. Call Center Representative salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.

Call Center Representative Pay Scale and Salaries in Greece

Median and salary distribution Greece Call Center Representative monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
780 EUR or more
10% of people earn
690 to 780 EUR
20% of people earn
490 EUR or less
65% of people earn
490 to 690 EUR
Minimum Salary
410 EUR
780 EUR
1,310 EUR

Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

  • Salary Range, Minimum Wage, and Starting Salary

    Call Center Representative salaries in Greece range from 410 EUR per month (starting salary) to 1,310 EUR per month (maximum salary). This is not the minimum wage as per the law, only the lowest reported number in the salary survey that had thousands of participants and professionals from all over the country.

  • Median Salary

    The median salary is 780 EUR per month, which means that half (50%) of people working as Call Center Representative(s) are earning less than 780 EUR while the other half are earning more than 780 EUR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles and Salary Scale

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Call Center Representative(s) are earning less than 640 EUR while 75% of them are earning more than 640 EUR. Also from the diagram, 75% of Call Center Representative(s) are earning less than 890 EUR while 25% are earning more than 890 EUR.

  • Pay Scale Structure

    We grouped the most common and recurring salaries into brackets to give more insight into what salary to expect. This method is more accurate than just the average salary and gives more insights on how salaries are actually distributed. Around 65% of all reported figures are in the range 490 EUR to 690 EUR. Approximatly 20% fall under the 490 EUR cap. Ten percent of wages are from 690 EUR to 780 EUR. Only 5% of people grossed 780 EUR or more.

Call Center Representative Salary Comparison by Years of Experience

How does experience and age affect your pay?

Call Center Representative average salary change by experience in Greece

0 - 2 Years
490 EUR
2 - 5 Years+29%
630 EUR
5 - 10 Years+38%
860 EUR
10 - 15 Years+24%
1,070 EUR
15 - 20 Years+7%
1,150 EUR
20+ Years+7%
1,220 EUR
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Greece Call Center Representative
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The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Call Center Representative salaries by experience level and this is what we found.

Employees with less than two years of experience makes approximately 490 EUR per month.

While someone with an experience level between two and five years is expected to earn 630 EUR per month, 29% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 860 EUR per month, 38% more than someone with two to five years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Additionally, Call Center Representative whose expertise span anywhere between ten and fifteen years get a salary equivalent to 1,070 EUR per month, 24% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 1,150 EUR per month, 7% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 1,220 EUR per month, 7% more than people with fifteen to twenty years of experience.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Call Center Representative Salary Comparison By Education

How do education levels affect salaries?

Displayed below is the average salary difference between different Call Center Representative(s) who have the same experience but different education levels.

Call Center Representative average salary difference by education level in Greece

High School
630 EUR
Certificate or Diploma+43%
900 EUR
Bachelor's Degree+38%
1,240 EUR
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Greece Call Center Representative
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Call Center Representative salaries by education level in order to make a comparison.

When the education level is High School, the average salary is 630 EUR per month.

While someone with a Certificate or Diploma gets a salary of 900 EUR per month, 43% more than someone having a High School degree.

People with Bachelor's Degree have an average salary of 1,240 EUR per month, 38% more than someone with a Certificate or Diploma.

Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender - Call Center Representative

Salary comparison by gender Greece Call Center Representative monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? Male Call Center Representative employees in Greece earn 7% less than their female counterparts on average.

810 EUR
860 EUR
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Greece for all Careers

Salary comparison by gender monthly Greece
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Call Center Representative Average Annual Salary Increment Percentage in Greece

How much are annual salary increments in Greece for Call Center Representative(s)? How often do employees get salary raises?

Call Center Representative

Call Center Representative(s) in Greece are likely to observe a salary increase of approximately 10% every 16 months. The national average annual increment for all professions combined is 9% granted to employees every 16 months.

Annual Salary Increment Rate Greece Call Center Representative
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Greece / All Professions

Annual Salary Increment Rate Greece
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The term 'Annual Salary Increase' usually refers to the increase in 12 calendar month period, but because it is rarely that people get their salaries reviewed exactly on the one year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 ÷ Increase Frequency

The average salary increase in one year (12 months) in Greece is 7%.

Annual Increment Rate By Industry 2022

Information Technology

Listed above are the average annual increase rates for each industry in Greece for the year 2022. Companies within thriving industries tend to provide higher and more frequent raises. Exceptions do exist, but generally speaking, the situation of any company is closely related to the economic situation in the country or region. These figures tend to change frequently.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.

Call Center Representative Bonus and Incentive Rates in Greece

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Greece Call Center Representative
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"Call Center Representative" is considered to be a moderate bonus-based job. The people who get the highest bonuses are usually somehow involved in the revenue generation cycle.

45% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 55% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.

Received Bonus
No Bonus

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.

What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

A graphics designer working for a graphics designing company.

A graphic designer in the marketing department of a hospital.

Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Call Center Representative Salary Trend and Forecast in Greece

How are Call Center Representative salaries changing over time? Listed below is a chart that shows the average salary in recent years.

Average Salary 2019
740 EUR
Average Salary 2020+4%
770 EUR
Average Salary 2021+3%
790 EUR
Average Salary 2022+2%
810 EUR
Percentage increase and decrease are relative to the previous value

Call Center Representative salaries in Greece are on the rise in the year 2023 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2022 are 2% higher than those of 2021. The trend suggests a slow yet continuous increase in pay in 2024 and future years. These numbers may vary from industry to another.

Salary trends and forecast monthly Greece Call Center Representative
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Call Center Representative Average Hourly Wage in Greece

5 EUR per hour

The average hourly wage (pay per hour) in Greece is 5 EUR. This means that the average Call Center Representative in Greece earns approximately 5 EUR for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for 'Call Center Representative' in Greece is 2 EUR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Call Center Representative VS Other Jobs

840 EUR
1,670 EUR
2,430 EUR
Average Salary
Call Center Representative
Average Salary
Customer Service and Call Center
Average Salary
All Jobs

The average salary for Call Center Representative is 50% less than that of Customer Service and Call Center. Also, Customer Service and Call Center salaries are 31% less than those of All Jobs.

Salary Comparison Between Call Center Representative and Customer Service and Call Center monthly Greece
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Salary comparison with similar jobs

Job TitleAverage Salary
Business Support Specialist1,500 EUR+79%
Call Center Advisor1,090 EUR+30%
Call Center Manager2,850 EUR+240%
Call Center Quality Analyst1,700 EUR+100%
Call Center Representative840 EUR+0%
Call Center Scheduler1,060 EUR+26%
Call Center Scheduling Manager1,510 EUR+80%
Call Center Supervisor1,280 EUR+53%
Call Center Team Leader1,520 EUR+81%
Client Engagement Specialest1,720 EUR+110%
Client Executive1,260 EUR+50%
Client Liaison Officer820 EUR-2%
Client Relations Manager3,160 EUR+280%
Client Service Analyst1,820 EUR+120%
Client Service Representative840 EUR+0%
Client Strategy Specialist1,820 EUR+120%
Contracts Specialist1,420 EUR+69%
Customer Care Representative920 EUR+10%
Customer Experience Analyst1,150 EUR+37%
Customer Experience Manager3,080 EUR+270%
Customer Experience Specialist2,010 EUR+140%
Customer Fulfillment Specialist1,800 EUR+110%
Customer Insights Analyst1,860 EUR+120%
Customer Problem Manager1,860 EUR+120%
Customer Service Advisor1,900 EUR+130%
Customer Service Associate840 EUR+0%
Customer Service Executive2,160 EUR+160%
Customer Service Manager3,190 EUR+280%
Customer Service Officer910 EUR+9%
Customer Service Representative870 EUR+4%
Customer Service Supervisor1,380 EUR+65%
Customer Service Team Leader1,920 EUR+130%
Customer Service Trainer1,560 EUR+86%
Customer Success Manager3,080 EUR+270%
Customer Success Specialist1,820 EUR+120%
Dispute Resolution Specialist1,560 EUR+86%
Guest Service Agent700 EUR-16%
Inbound Sales Representative870 EUR+4%
Internet Banking Supervisor2,780 EUR+230%
Logistics Coordinator1,010 EUR+21%
Operations Support Manager2,590 EUR+210%
Real Time Analyst1,680 EUR+100%
Regional Account Manager3,030 EUR+260%
Service Delivery Manager3,100 EUR+270%
Service Writer720 EUR-14%
Sourcing Assistant650 EUR-22%
Telephone Operator670 EUR-20%
Vendor Administration Specialist1,150 EUR+37%
Workforce Manager1,900 EUR+130%

Salary Comparison By City

CityAverage Salary
Athens980 EUR

Government vs Private Sector Salary Comparison

Where can you get paid more, working for a private company or for the government? Public sector employees in Greece earn 6% more than their private sector counterparts on average across all sectors.

Private Sector
2,370 EUR
Public Sector+6%
2,520 EUR
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for Call Center Representative in Greece?

A good and competitive compensation would range anywhere between 780 EUR and 890 EUR. This is a very rough estimate and your experience and education will play a very huge part into your final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salart after tax for every career.

Base / Basic Salary

The base salary for Call Center Representative in Greece is ranges from 640 EUR to 890 EUR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range in a grain of salt.

What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary

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