How much money does a person working in Customer Service and Call Center make in Frankfurt?
4,332 EUR per month
Average Monthly Salary
A person working in Customer Service and Call Center in Frankfurt typically earns around 4,332 EUR per month.
This is the average monthly salary including housing, transport, and other benefits.
Salaries differ drasticly between different Customer Service and Call Center jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.
Salaries for specific jobs
|Business Support Specialist||4,491 EUR|
|Call Center Advisor||3,848 EUR|
|Call Center Manager||5,496 EUR|
|Call Center Quality Analyst||4,984 EUR|
|Call Center Representative||3,099 EUR|
|Call Center Scheduler||3,861 EUR|
|Call Center Scheduling Manager||4,285 EUR|
|Call Center Supervisor||4,184 EUR|
|Call Center Team Leader||4,040 EUR|
|Client Engagement Specialest||4,799 EUR|
|Client Executive||4,120 EUR|
|Client Liaison Officer||3,838 EUR|
|Client Relations Manager||5,423 EUR|
|Client Service Analyst||4,931 EUR|
|Client Service Representative||3,112 EUR|
|Client Strategy Specialist||4,506 EUR|
|Contracts Specialist||4,251 EUR|
|Customer Care Representative||3,384 EUR|
|Customer Experience Analyst||4,106 EUR|
|Customer Experience Manager||4,430 EUR|
|Customer Experience Specialist||4,526 EUR|
|Customer Fulfillment Specialist||4,278 EUR|
|Customer Insights Analyst||4,678 EUR|
|Customer Problem Manager||4,716 EUR|
|Customer Service Advisor||3,828 EUR|
|Customer Service Associate||3,678 EUR|
|Customer Service Executive||5,271 EUR|
|Customer Service Manager||5,500 EUR|
|Customer Service Officer||3,541 EUR|
|Customer Service Representative||3,288 EUR|
|Customer Service Supervisor||3,446 EUR|
|Customer Service Team Leader||3,697 EUR|
|Customer Service Trainer||4,318 EUR|
|Customer Success Manager||5,476 EUR|
|Customer Success Specialist||4,527 EUR|
|Dispute Resolution Specialist||4,426 EUR|
|Guest Service Agent||3,006 EUR|
|Inbound Sales Representative||3,319 EUR|
|Internet Banking Supervisor||5,262 EUR|
|Logistics Coordinator||3,938 EUR|
|Operations Support Manager||5,278 EUR|
|Real Time Analyst||4,564 EUR|
|Regional Account Manager||5,513 EUR|
|Service Delivery Manager||5,577 EUR|
|Service Writer||3,003 EUR|
|Sourcing Assistant||2,564 EUR|
|Telephone Operator||2,711 EUR|
|Vendor Administration Specialist||3,742 EUR|
|Workforce Manager||4,929 EUR|
Customer Service and Call Center Jobs Salary Distribution in Frankfurt
Abount These Figures: Salary Range, Median and Percentiles
The Customer Service and Call Center salaries in Frankfurt range between 2,555 EUR per month (minimum salary) to 6,386 EUR per month (maximum salary).
The median salary is 4,246 EUR per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 4,246 EUR while the other half are earning more than 4,246 EUR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in Customer Service and Call Center are earning less than 3,060 EUR while 75% of them are earning more than 3,060 EUR. Also from the diagram, 75% of people working in Customer Service and Call Center are earning less than 5,104 EUR while 25% are earning more than 5,104 EUR.
What is the difference between the median and the average salary? What should you be looking at?
Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary
Customer Service and Call Center Salary Forecast and Trend in Frankfurt
How do Customer Service and Call Center salaries change over time? Listed below is a chart that shows the average salary in recent years.
|Average Salary 2016|| = |
|Average Salary 2017|| +4% |
|Average Salary 2018|| +2% |
|Average Salary 2019|| +3% |
Percentage increase and decrease are relative to the previous value
Customer Service and Call Center salaries in Frankfurt are rising in the year 2019 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2019 are 3% higher than those of 2018. The trend suggests a slow yet continous increase in pay in 2020 and future years. These numbers differ slightly from industry to another.
Customer Service and Call Center Hourly Average Wage in Frankfurt
25 EUR per hour
Average Hourly Wage
The average hourly wage (pay per hour) in Frankfurt for Customer Service and Call Center is 25 EUR. This means that the average person in Frankfurt earns approximatly 25 EUR for every worked hour.
Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )
The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.
Customer Service and Call Center VS Other Jobs
We compared Frankfurt salaries for Customer Service and Call Center and All Jobs and we found that Customer Service and Call Center salaries are 12% less than those of All Jobs.
Frankfurt VS Germany
We compared Customer Service and Call Center salaries in Frankfurt and Germany and we found that Frankfurt salaries are 6% more than those of Germany.
Salary Comparison By City
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