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IT Helpdesk Average Salaries in Frankfurt 2020

How much money does a person working in IT Helpdesk make in Frankfurt?

Average Monthly Salary
9,720 EUR
( 117,000 EUR yearly)


A person working in IT Helpdesk in Frankfurt typically earns around 9,720 EUR per month. Salaries range from 8,070 EUR (lowest) to 12,700 EUR (highest).

This is the average monthly salary including housing, transport, and other benefits. Salaries differ drasticly between different IT Helpdesk jobs. If you are interested in the salary of a particular job, see below for salaries for specific job titles.

Salaries for specific jobs

Job TitleAverage Salary
2nd Line Systems Engineer11,300 EUR
Help Desk Manager11,300 EUR
Help Desk Support8,540 EUR
Information Technology Coordinator9,660 EUR
Information Technology Support7,820 EUR
Managed Service Specialist11,200 EUR
Shift Leader12,700 EUR
Software Support Engineer9,330 EUR
Support Analyst9,930 EUR
Support Specialist11,800 EUR

IT Helpdesk Jobs Salary Distribution in Frankfurt

Median and salary distribution monthly Frankfurt IT Helpdesk

The median, the maximum, the minimum, and the range

  • Salary Range

    The IT Helpdesk salaries in Frankfurt range between 8,070 EUR per month (minimum salary) to 12,700 EUR per month (maximum salary).

  • Median Salary

    The median salary is 9,820 EUR per month, which means that half (50%) of people working in IT Helpdesk are earning less than 9,820 EUR while the other half are earning more than 9,820 EUR. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.

  • Percentiles

    Closely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of people working in IT Helpdesk are earning less than 8,050 EUR while 75% of them are earning more than 8,050 EUR. Also from the diagram, 75% of people working in IT Helpdesk are earning less than 11,500 EUR while 25% are earning more than 11,500 EUR.

What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both of the average and the median then you are doing very well. If your salary is lower than both, then many people are earning more than you and there is plently of room for improvement. If your wage is in between the average and median, then things can be a bit confusing. We have written a guide to explain all the different senarios. How to compare your salary

IT Helpdesk Salary Forecast and Trend in Frankfurt

How do IT Helpdesk salaries change over time? Listed below is a chart that shows the average salary in recent years.

Salary trends and forecast monthly Frankfurt IT Helpdesk
Average Salary 2016
8,630 EUR
Average Salary 2017+4%
8,950 EUR
Average Salary 2018+3%
9,200 EUR
Average Salary 2019+2%
9,380 EUR
Percentage increase and decrease are relative to the previous value
IT Helpdesk salaries in Frankfurt are rising in the year 2020 based on recent submitted salaries and reports. As displayed in the chart, salaries in 2020 are 4% higher than those of 2019. The trend suggests a slow yet continous increase in pay in 2021 and future years. These numbers differ slightly from industry to another.

IT Helpdesk Hourly Average Wage in Frankfurt

56 EUR per hour

The average hourly wage (pay per hour) in Frankfurt for IT Helpdesk is 56 EUR. This means that the average person in Frankfurt earns approximatly 56 EUR for every worked hour.

Hourly Wage = Annual Salary ÷ ( 52 x 5 x 8 )

The hourly wage is the salary paid in one working hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fix amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and annual vacation allowance. The figures mentioned above are good approximation and they are considered to the be the standard.

IT Helpdesk VS Other Jobs

Salary Comparison Between IT Helpdesk and Information Technology monthly FrankfurtWe compared Frankfurt salaries for IT Helpdesk, Information Technology, and All Jobs and we found that IT Helpdesk salaries are 20% less than those of Information Technology. We also found out that Information Technology salaries are 3% less than those of All Jobs.

Frankfurt VS Germany

Salary Comparison Between Frankfurt and Germany monthly IT HelpdeskWe compared IT Helpdesk salaries in Frankfurt and Germany and we found that Frankfurt salaries are 6% more than those of Germany.

Salary Comparison By City

CityAverage Salary
Berlin10,400 EUR
Bremen9,030 EUR
Dortmund8,820 EUR
Dresden8,510 EUR
Dusseldorf9,580 EUR
Essen9,200 EUR
Frankfurt9,720 EUR
Hamburg10,200 EUR
Hannover8,300 EUR
Koln9,900 EUR
Leipzig8,680 EUR
Munchen10,100 EUR
Nurnberg8,140 EUR
Stuttgart9,370 EUR
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