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Work Timings Satisfaction Survey in Customer Service and Call Center






About This Report
The data in this report are collected from the Rate Your Job form. People rate their jobs on scale one to five where one is worst and five is best. One of the questions we ask is: "Do you have comfortable working hours and timings?". Displayed below is a summary of the answers submitted by our users.

= 1        = 2        = 3        = 4        = 5

Work Timings Satisfaction Rating in Customer Service and Call Center

The average rating in Customer Service and Call Center is 2.72 (One being worst and five being best)

Comparison by Industry

Which industries have the most comfortable timings and which have the most annoying? The answers are displayed in the table below. Clicking on any of them will display data only for the chosen item.

IndustryRating
Airlines / Aviation / Aerospace 2.13
Business Services 2.29
Banking 2.33
Telecommunications Services / Information Media 2.35
Financial Services 2.8
Entertainment / Music / Film 2.8
Information Technology / Information Systems 2.88
Insurance 3
Travel / Transportation / Tourism 3.11
Education / Training / Teaching 3.2
Retail 3.38
Manufacturing 3.38

All Jobs VS Customer Service and Call Center

Customer Service and Call Center2.72
All Jobs2.96

Comparison by Jobs

Listed below is the work timing rating per job ordered from worst to best. Clicking on any of them will display data only for the chosen item.

Job TitleRating
Call Center Representative2
Client Service Representative2.33
Customer Service Executive2.33
Customer Service Trainer2.4
Call Centre Representative2.43
Call Center Team Leader2.5
Call Centre Manager2.56
Customer Service Team Leader2.75
Customer Service Representative2.86
Customer Care Representative3.09

Comparison by Job Category

Listed below is the work timing rating per job category ordered from worst to best. Clicking on any of them will display data only for the chosen item.

Job CategoryRating
Fitness / Hair / Beauty2.4
Food /Hospitality / Tourism / Catering2.67
Customer Service and Call Center2.72
Publishing and Printing2.72
Environmental2.74
Fashion and Apparel2.75
Oil / Gas / Energy / Mining2.76
Courier / Delivery / Transport / Drivers2.76
Media / Broadcasting / Arts / Entertainment2.77
Airlines / Aviation / Aerospace / Defense2.77
Health and Medical2.8
Law Enforcement / Security / Fire2.8
Public Relations2.81
Advertising / Grapic Design / Event Management2.85
Real Estate2.86
Care Giving and Child Care2.88
Electrical and Electronics Trades2.88
Pharmaceutical and Biotechnology2.89
Construction / Building / Installation2.9
Quality Control2.9
Facilities / Maintenance / Repair2.9
Accounting and Finance2.92
Banking2.92
Factory and Manufacturing2.93
Import and Export2.93
Automotive2.93
Architecture2.95
Administration / Reception / Secretarial2.97
Business Planning2.97
Sales Retail and Wholesale2.97
Engineering2.98
Pet Care3
Recreation and Sports3
Photography3
Executive and Management3.01
Marketing3.03
Fundraising and Non Profit3.05
Information Technology3.05
Human Resources3.06
Purchasing3.07
Gardening / Farming / Fishing3.07
Teaching / Education3.07
Telecommunication3.07
Legal3.14
Insurance3.18
Counseling3.33
Science3.4
Cleaning and Housekeeping3.43
Independent Jobs3.5
Bilingual3.57
Government and Defence3.63


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Job Title: All Job Titles » Customer Service and Call Center

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