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Call Center Representative Average Salary in Greece 2024

How much money does a person working as Call Center Representative make in Greece?


Average Monthly Salary
840 EUR
( 10,100 EUR yearly)

LOW
410
EUR
AVERAGE
840
EUR
HIGH
1,310
EUR
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Call Center Representative in Greece typically earns around 840 EUR. Salaries range from 410 EUR (lowest) to 1,310 EUR (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Call Center Representative salaries in Greece vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Call Center Representative Pay Scale and Salaries in Greece

Median and salary distribution Greece Call Center Representative monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
780 EUR or more
10% of people earn
690 to 780 EUR
20% of people earn
490 EUR or less
65% of people earn
490 to 690 EUR
Minimum Salary
410 EUR
Median
780 EUR
Maximum
1,310 EUR




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Call Center Representative in Greece range from 410 EUR (starting salary) to 1,310 EUR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 780 EUR, half of the professionals who work as Call Center Representative in Greece earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Call Center Representative in Greece earn less than 640 EUR, while 75% earn more. Similarly, the chart shows that 75% earn less than 890 EUR while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Call Center Representative in Greece compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 490 EUR to 690 EUR. About 20% of salaries are below the 490 EUR mark, while 10% fall within the range of 690 EUR to 780 EUR. Only 5% of individuals have salaries exceeding 780 EUR.

Salary Comparison by Years of Experience / Call Center Representative / Greece

How do experience and age affect pay?

0 - 2 Years
490 EUR
2 - 5 Years+29%
630 EUR
5 - 10 Years+38%
860 EUR
10 - 15 Years+24%
1,070 EUR
15 - 20 Years+7%
1,150 EUR
20+ Years+7%
1,220 EUR
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Greece Call Center Representative
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Call Center Representative and this is what we found.


All salary figures displayed here are per month except when noted otherwise.

Employees with less than two years of experience earn approximately 490 EUR.

While someone with an experience level between two and five years is expected to earn 630 EUR, 29% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 860 EUR, 38% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 1,070 EUR, 24% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 1,150 EUR, 7% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 1,220 EUR, 7% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Salary Comparison By Education / Call Center Representative / Greece

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Call Center Representative.

High School
630 EUR
Certificate or Diploma+43%
900 EUR
Bachelor's Degree+38%
1,240 EUR
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Greece Call Center Representative
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Call Center Representative in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 630 EUR.


Level 2: Certificate or Diploma

At this level, the average salary becomes 900 EUR, 43% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 1,240 EUR, 38% more than the previous level.



Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender / Call Center Representative / Greece

Salary comparison by gender Greece Call Center Representative monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Call Center Representative in Greece, the average difference between the salary of male and female employees is 6%.

Male
810 EUR
Female+7%
860 EUR
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Greece for all Careers

Salary comparison by gender monthly Greece
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Average Annual Salary Increment Percentage / Call Center Representative / Greece

How much are annual salary increments in Greece for individuals working as Call Center Representative? How often do employees get salary raises?

Individuals working as Call Center Representative in Greece are likely to observe a salary increase of approximately 10% every 16 months. The national average annual increment for all professions combined is 9% granted to employees every 16 months.

Annual Salary Increment Rate Greece Call Center Representative
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Greece / All Professions

Annual Salary Increment Rate Greece
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Greece is 7%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Call Center Representative / Greece

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Greece Call Center Representative
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45% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 55% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.

Received Bonus
55%
No Bonus
45%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Call Center Representative / Greece


5 EUR per hour

The average hourly wage (pay per hour) for individuals working as Call Center Representative in Greece is 5 EUR.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Call Center Representative in Greece is 2 EUR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Customer Service and Call Center-100%
Account Representative1,080 EUR+29%
Account Service Representative1,000 EUR+19%
Business Support Specialist1,500 EUR+79%
Call Center Advisor1,090 EUR+30%
Call Center Duty Manager1,510 EUR+80%
Call Center Manager2,850 EUR+240%
Call Center Quality Analyst1,710 EUR+100%
Call Center Representative840 EUR+0%
Call Center Scheduler1,060 EUR+26%
Call Center Scheduling Manager1,510 EUR+80%
Call Center Supervisor1,280 EUR+53%
Call Center Team Leader1,520 EUR+81%
Call Center Technology Specialist1,780 EUR+110%
Chatbot Copywriter1,480 EUR+77%
Chatbot Deployment Specialist1,580 EUR+89%
Chatbot Marketing Specialist2,090 EUR+150%
Chief Customer Experience and Success Officer3,350 EUR+300%
Client Engagement Specialest1,720 EUR+110%
Client Executive1,260 EUR+50%
Client Liaison Officer820 EUR-2%
Client Relations Manager3,160 EUR+280%
Client Relationship Executive2,880 EUR+240%
Client Relationship Manager3,090 EUR+270%
Client Service Analyst1,820 EUR+120%
Client Service Representative840 EUR+0%
Client Strategy Specialist1,820 EUR+120%
Contracts Specialist1,420 EUR+69%
Customer Care Officer870 EUR+4%
Customer Care Representative920 EUR+10%
Customer Center Supervisor1,070 EUR+28%
Customer Experience Analyst1,150 EUR+37%
Customer Experience Manager3,080 EUR+270%
Customer Experience Specialist2,010 EUR+140%
Customer Feedback and Insights Analyst2,100 EUR+150%
Customer Fulfillment Specialist1,800 EUR+110%
Customer Insights Analyst1,860 EUR+120%
Customer Journey Analyst2,390 EUR+190%
Customer Problem Manager1,860 EUR+120%
Customer Relations Manager2,990 EUR+260%
Customer Relations Specialist1,810 EUR+120%
Customer Relationship Management Implementation Consultant2,860 EUR+240%
Customer Retention Specialist2,560 EUR+210%
Customer Sales Representative910 EUR+9%
Customer Sales Support930 EUR+11%
Customer Service Administration1,090 EUR+30%
Customer Service Advisor1,900 EUR+130%
Customer Service Agent860 EUR+3%
Customer Service Associate840 EUR+0%
Customer Service Coordinator1,020 EUR+22%
Customer Service Country Manager3,340 EUR+300%
Customer Service Executive2,160 EUR+160%
Customer Service Manager3,190 EUR+280%
Customer Service Officer910 EUR+9%
Customer Service Operations Manager3,140 EUR+270%
Customer Service Quality Assurance Analyst3,020 EUR+260%
Customer Service Representative870 EUR+4%
Customer Service Sales Support870 EUR+4%
Customer Service Specialist890 EUR+6%
Customer Service Supervisor1,380 EUR+65%
Customer Service Team Leader1,930 EUR+130%
Customer Service Trainer1,560 EUR+86%
Customer Service Working Supervisor1,510 EUR+80%
Customer Solutions Representative1,940 EUR+130%
Customer Success Manager3,080 EUR+270%
Customer Success Specialist1,820 EUR+120%
Customer Support Agent850 EUR+1%
Dispute Resolution Specialist1,560 EUR+86%
Field Service Representative930 EUR+11%
Guest Relations Officer690 EUR-18%
Guest Service Agent700 EUR-16%
Inbound Call Center Representative860 EUR+3%
Inbound Sales Representative870 EUR+4%
Internet Banking Supervisor2,780 EUR+230%
Lead Administrator1,860 EUR+120%
Live Chat Agent1,010 EUR+21%
Logistics Coordinator1,010 EUR+21%
Onboarding Specialist1,830 EUR+120%
Operations Support Manager2,590 EUR+210%
Real Time Analyst1,680 EUR+100%
Regional Account Manager3,030 EUR+260%
Remote Customer Service Representative1,220 EUR+46%
Remote Customer Support Agent1,200 EUR+43%
Service Administrator1,390 EUR+66%
Service Delivery Manager3,100 EUR+270%
Service Writer720 EUR-14%
Social Media Customer Support Specialist1,750 EUR+110%
Sourcing Assistant650 EUR-22%
Telephone Operator670 EUR-20%
User Experience Researcher1,990 EUR+140%
Vendor Administration Specialist1,150 EUR+37%
Voice Of The Customer Analyst1,740 EUR+110%
Workforce Manager1,900 EUR+130%

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Greece is 6% on average across all career fields.

Private Sector
2,380 EUR
Public Sector+6%
2,530 EUR
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Call Center Representative in Greece?

A good and competitive compensation would range anywhere between 780 EUR and 890 EUR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Call Center Representative in Greece ranges from 410 EUR to 640 EUR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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