A person working as Customer Service Advisor in Bangladesh typically earns around 21,400 BDT. Salaries range from 9,840 BDT (lowest) to 34,000 BDT (highest).
This is the average salary including housing, transport, and other benefits. Customer Service Advisor salaries in Bangladesh vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Minimum Salary 9,840 BDT |
Median 20,400 BDT |
Maximum 34,000 BDT |
Salaries for the position Customer Service Advisor in Bangladesh range from 9,840 BDT (starting salary) to 34,000 BDT (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
With a median salary of 20,400 BDT, half of the professionals who work as Customer Service Advisor in Bangladesh earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Customer Service Advisor in Bangladesh earn less than 16,500 BDT, while 75% earn more. Similarly, the chart shows that 75% earn less than 23,600 BDT while 25% earn more.
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Customer Service Advisor in Bangladesh compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 12,200 BDT to 17,800 BDT. About 20% of salaries are below the 12,200 BDT mark, while 10% fall within the range of 17,800 BDT to 20,300 BDT. Only 5% of individuals have salaries exceeding 20,300 BDT.
0 - 2 Years | 11,200 BDT | |
2 - 5 Years | +34% | 14,900 BDT |
5 - 10 Years | +48% | 22,000 BDT |
10 - 15 Years | +22% | 26,900 BDT |
15 - 20 Years | +9% | 29,300 BDT |
20+ Years | +8% | 31,700 BDT |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Customer Service Advisor and this is what we found.
Employees with less than two years of experience earn approximately 11,200 BDT.
While someone with an experience level between two and five years is expected to earn 14,900 BDT, 34% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 22,000 BDT, 48% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 26,900 BDT, 22% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 29,300 BDT, 9% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 31,700 BDT, 8% more than people with fifteen to twenty years of experience.
High School | 12,700 BDT | |
Certificate or Diploma | +57% | 20,000 BDT |
Bachelor's Degree | +68% | 33,500 BDT |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Customer Service Advisor in order to make a comparison.
Employees at this education level have an average salary of 12,700 BDT.
At this level, the average salary becomes 20,000 BDT, 57% more than the previous level.
At this level, the average salary becomes 33,500 BDT, 68% more than the previous level.
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Customer Service Advisor in Bangladesh, the average difference between the salary of male and female employees is 18%.
Male | 19,300 BDT | |
Female | +21% | 23,500 BDT |
Individuals working as Customer Service Advisor in Bangladesh are likely to observe a salary increase of approximately 7% every 29 months. The national average annual increment for all professions combined is 5% granted to employees every 28 months.
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
59% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 41% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 2% to 7% of their annual salary.
Received Bonus | 41% | |
No Bonus | 59% |
The most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs | |
Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working as Customer Service Advisor in Bangladesh is 57 BDT. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Job Title | Average Salary |
Customer Service and Call Center | -100% | |
Account Representative | 11,500 BDT | -46% |
Account Service Representative | 11,500 BDT | -46% |
Business Support Specialist | 17,400 BDT | -19% |
Call Center Advisor | 12,700 BDT | -41% |
Call Center Duty Manager | 16,800 BDT | -21% |
Call Center Manager | 33,700 BDT | +58% |
Call Center Quality Analyst | 21,000 BDT | -2% |
Call Center Representative | 9,560 BDT | -55% |
Call Center Scheduler | 11,400 BDT | -47% |
Call Center Scheduling Manager | 16,800 BDT | -21% |
Call Center Supervisor | 14,600 BDT | -32% |
Call Center Team Leader | 17,500 BDT | -18% |
Call Center Technology Specialist | 19,700 BDT | -8% |
Chatbot Copywriter | 16,500 BDT | -23% |
Chatbot Deployment Specialist | 18,300 BDT | -14% |
Chatbot Marketing Specialist | 23,400 BDT | +9% |
Chief Customer Experience and Success Officer | 37,700 BDT | +76% |
Client Engagement Specialest | 19,600 BDT | -8% |
Client Executive | 13,400 BDT | -37% |
Client Liaison Officer | 9,580 BDT | -55% |
Client Relations Manager | 34,300 BDT | +60% |
Client Relationship Executive | 31,700 BDT | +48% |
Client Relationship Manager | 34,700 BDT | +62% |
Client Service Analyst | 20,700 BDT | -3% |
Client Service Representative | 9,740 BDT | -54% |
Client Strategy Specialist | 21,500 BDT | +1% |
Contracts Specialist | 16,100 BDT | -25% |
Customer Care Officer | 10,500 BDT | -51% |
Customer Care Representative | 9,920 BDT | -54% |
Customer Center Supervisor | 12,400 BDT | -42% |
Customer Experience Analyst | 12,400 BDT | -42% |
Customer Experience Manager | 34,400 BDT | +61% |
Customer Experience Specialist | 22,400 BDT | +5% |
Customer Feedback and Insights Analyst | 24,400 BDT | +14% |
Customer Fulfillment Specialist | 20,800 BDT | -3% |
Customer Insights Analyst | 22,200 BDT | +4% |
Customer Journey Analyst | 25,900 BDT | +21% |
Customer Problem Manager | 21,600 BDT | +1% |
Customer Relations Manager | 36,000 BDT | +68% |
Customer Relations Specialist | 20,300 BDT | -5% |
Customer Relationship Management Implementation Consultant | 32,300 BDT | +51% |
Customer Retention Specialist | 29,900 BDT | +40% |
Customer Sales Representative | 10,200 BDT | -52% |
Customer Sales Support | 10,800 BDT | -49% |
Customer Service Administration | 11,800 BDT | -45% |
Customer Service Advisor | 21,400 BDT | +0% |
Customer Service Agent | 9,720 BDT | -55% |
Customer Service Associate | 10,200 BDT | -52% |
Customer Service Coordinator | 11,900 BDT | -44% |
Customer Service Country Manager | 40,300 BDT | +88% |
Customer Service Executive | 24,200 BDT | +13% |
Customer Service Manager | 37,700 BDT | +76% |
Customer Service Officer | 10,300 BDT | -52% |
Customer Service Operations Manager | 37,900 BDT | +77% |
Customer Service Quality Assurance Analyst | 34,100 BDT | +59% |
Customer Service Representative | 10,500 BDT | -51% |
Customer Service Sales Support | 9,850 BDT | -54% |
Customer Service Specialist | 10,400 BDT | -51% |
Customer Service Supervisor | 15,100 BDT | -29% |
Customer Service Team Leader | 21,600 BDT | +1% |
Customer Service Trainer | 18,100 BDT | -15% |
Customer Service Working Supervisor | 16,500 BDT | -23% |
Customer Solutions Representative | 22,000 BDT | +3% |
Customer Success Manager | 35,000 BDT | +64% |
Customer Success Specialist | 21,000 BDT | -2% |
Customer Support Agent | 9,980 BDT | -53% |
Dispute Resolution Specialist | 18,500 BDT | -13% |
Field Service Representative | 10,600 BDT | -50% |
Guest Relations Officer | 8,050 BDT | -62% |
Guest Service Agent | 8,030 BDT | -62% |
Inbound Call Center Representative | 10,100 BDT | -53% |
Inbound Sales Representative | 10,300 BDT | -52% |
Internet Banking Supervisor | 31,600 BDT | +48% |
Lead Administrator | 20,700 BDT | -3% |
Live Chat Agent | 12,200 BDT | -43% |
Logistics Coordinator | 11,300 BDT | -47% |
Onboarding Specialist | 22,300 BDT | +4% |
Operations Support Manager | 29,200 BDT | +37% |
Real Time Analyst | 20,300 BDT | -5% |
Regional Account Manager | 32,300 BDT | +51% |
Remote Customer Service Representative | 13,700 BDT | -36% |
Remote Customer Support Agent | 14,000 BDT | -35% |
Service Administrator | 16,500 BDT | -23% |
Service Delivery Manager | 33,500 BDT | +57% |
Service Writer | 8,100 BDT | -62% |
Social Media Customer Support Specialist | 20,900 BDT | -2% |
Sourcing Assistant | 7,030 BDT | -67% |
Telephone Operator | 7,630 BDT | -64% |
User Experience Researcher | 21,600 BDT | +1% |
Vendor Administration Specialist | 12,800 BDT | -40% |
Voice Of The Customer Analyst | 19,500 BDT | -9% |
Workforce Manager | 22,100 BDT | +3% |
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Bangladesh is 25% on average across all career fields.
Private Sector | 23,200 BDT | |
Public Sector | +25% | 29,000 BDT |
A good and competitive compensation would range anywhere between 20,400 BDT and 23,600 BDT. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for a careers like Customer Service Advisor in Bangladesh ranges from 9,840 BDT to 16,500 BDT. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary