Live Chat Agent Average Salary in Bucharest 2024
How much money does a person working as Live Chat Agent make in Bucharest?
LOW
2,190
RON AVERAGE
4,210
RON HIGH
6,440
RON
A person working as Live Chat Agent in Bucharest typically earns around 4,210 RON. Salaries range from 2,190 RON (lowest) to 6,440 RON (highest).
Salary Variance
This is the average salary including housing, transport, and other benefits. Live Chat Agent salaries in Bucharest vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Live Chat Agent Pay Scale and Salaries in Bucharest
Salary Structure and Pay Scale Comparison
3,810 RON or more
3,390 to 3,810 RON
2,480 RON or less
2,480 to 3,390 RON
 2,190 RON |
3,830 RON |
6,440 RON |
Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range
Salary Range, Minimum Wage, and Starting Salary
Salaries for the position Live Chat Agent in Bucharest range from 2,190 RON (starting salary) to 6,440 RON (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
Median Salary
With a median salary of 3,830 RON, half of the professionals who work as Live Chat Agent in Bucharest earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
Percentiles and Salary Scale
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Live Chat Agent in Bucharest earn less than 3,170 RON, while 75% earn more. Similarly, the chart shows that 75% earn less than 4,340 RON while 25% earn more.
Pay Scale Structure
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Live Chat Agent in Bucharest compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 2,480 RON to 3,390 RON. About 20% of salaries are below the 2,480 RON mark, while 10% fall within the range of 3,390 RON to 3,810 RON. Only 5% of individuals have salaries exceeding 3,810 RON.
Salary Comparison by Years of Experience / Live Chat Agent / Bucharest
How do experience and age affect pay?
| 0 - 2 Years | 2,490 RON | |
| 2 - 5 Years | +34% | 3,340 RON |
| 5 - 10 Years | +30% | 4,340 RON |
| 10 - 15 Years | +21% | 5,250 RON |
| 15 - 20 Years | +9% | 5,740 RON |
| 20+ Years | +5% | 6,040 RON |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Live Chat Agent and this is what we found.
Employees with less than two years of experience earn approximately 2,490 RON.
While someone with an experience level between two and five years is expected to earn 3,340 RON, 34% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 4,340 RON, 30% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 5,250 RON, 21% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 5,740 RON, 9% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 6,040 RON, 5% more than people with fifteen to twenty years of experience.
Typical Salary Progress for Most Careers
Salary Comparison By Education / Live Chat Agent / Bucharest
How do education levels affect salaries?
Displayed below is the average salary variance between different education levels of professionals working as Live Chat Agent.
| High School | 2,950 RON | |
| Certificate or Diploma | +43% | 4,230 RON |
| Bachelor's Degree | +38% | 5,840 RON |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Live Chat Agent in order to make a comparison.
Level 1: High School
Employees at this education level have an average salary of 2,950 RON.
Level 2: Certificate or Diploma
At this level, the average salary becomes 4,230 RON, 43% more than the previous level.
Level 3: Bachelor's Degree
At this level, the average salary becomes 5,840 RON, 38% more than the previous level.
Typical Salary Difference by Education for Most Careers
Salary and Compensation Comparison By Gender / Live Chat Agent / Bucharest
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Live Chat Agent in Romania, the average difference between the salary of male and female employees is nan%.
| Male | 0 RON | |
| Female | 0 RON |
Salary Comparison By Gender in Romania for all Careers
Average Annual Salary Increment Percentage / Live Chat Agent / Bucharest
How much are annual salary increments in Bucharest for individuals working as Live Chat Agent? How often do employees get salary raises?
Individuals working as Live Chat Agent in Romania are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 8% granted to employees every 18 months.
Romania / All Professions
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Worldwide Salary Raises: All Countries and All Jobs
Salary Packages and Schemes
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
Bonus and Incentive Rates / Live Chat Agent / Romania
How much and how often are bonuses being awarded?
Share This Chart Tweet Get Chart Linkhttp://www.salaryexplorer.com/charts/romania/customer-service-and-call-center/live-chat-agent/annual-salary-bonus-rate-romania-live-chat-agent.jpg
100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from % to % of their annual salary.
| Received Bonus | % | |
| No Bonus | 100% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Average Hourly Wage / Live Chat Agent / Bucharest
24 RON per hourThe average hourly wage (pay per hour) for individuals working as Live Chat Agent in Bucharest is 24 RON.This is the rate they get paid for every worked hour.
About The Hourly Pay Rate
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
What is the minimum hourly rate of pay?
The minimum pay rate per hour for people working as Live Chat Agent in Bucharest is 13 RON. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Salary comparison with similar jobs
| Job Title | Average Salary |
| Customer Service and Call Center |  -100% | |
| Account Representative | 4,230 RON |  +1% |
| Account Service Representative | 4,410 RON | +5% |
| Business Support Specialist | 5,710 RON | +36% |
| Call Center Advisor | 4,570 RON | +9% |
| Call Center Duty Manager | 6,420 RON | +53% |
| Call Center Manager | 11,400 RON | +170% |
| Call Center Quality Analyst | 7,460 RON | +77% |
| Call Center Representative | 3,650 RON | -13% |
| Call Center Scheduler | 4,020 RON | -4% |
| Call Center Scheduling Manager | 6,200 RON | +47% |
| Call Center Supervisor | 4,870 RON | +16% |
| Call Center Team Leader | 6,120 RON | +45% |
| Call Center Technology Specialist | 7,340 RON | +74% |
| Chatbot Copywriter | 6,000 RON | +43% |
| Chatbot Deployment Specialist | 6,950 RON | +65% |
| Chatbot Marketing Specialist | 7,960 RON | +89% |
| Chief Customer Experience and Success Officer | 14,200 RON | +240% |
| Client Engagement Specialest | 6,530 RON | +55% |
| Client Executive | 5,180 RON | +23% |
| Client Liaison Officer | 3,490 RON | -17% |
| Client Relations Manager | 12,400 RON | +190% |
| Client Relationship Executive | 11,600 RON | +180% |
| Client Relationship Manager | 12,900 RON | +210% |
| Client Service Analyst | 7,150 RON | +70% |
| Client Service Representative | 3,520 RON | -16% |
| Client Strategy Specialist | 7,760 RON | +84% |
| Contracts Specialist | 5,600 RON | +33% |
| Customer Care Officer | 3,530 RON | -16% |
| Customer Care Representative | 3,740 RON | -11% |
| Customer Center Supervisor | 4,290 RON | +2% |
| Customer Experience Analyst | 4,590 RON | +9% |
| Customer Experience Manager | 12,500 RON | +200% |
| Customer Experience Specialist | 7,860 RON | +87% |
| Customer Feedback and Insights Analyst | 8,420 RON | +100% |
| Customer Fulfillment Specialist | 7,620 RON | +81% |
| Customer Insights Analyst | 7,710 RON | +83% |
| Customer Journey Analyst | 9,370 RON | +120% |
| Customer Problem Manager | 7,960 RON | +89% |
| Customer Relations Manager | 12,500 RON | +200% |
| Customer Relations Specialist | 7,360 RON | +75% |
| Customer Relationship Management Implementation Consultant | 12,200 RON | +190% |
| Customer Retention Specialist | 10,700 RON | +150% |
| Customer Sales Representative | 3,710 RON | -12% |
| Customer Sales Support | 3,720 RON | -12% |
| Customer Service Administration | 4,270 RON | +1% |
| Customer Service Advisor | 8,080 RON | +92% |
| Customer Service Agent | 3,670 RON | -13% |
| Customer Service Associate | 3,430 RON | -18% |
| Customer Service Coordinator | 4,250 RON | +1% |
| Customer Service Country Manager | 13,600 RON | +220% |
| Customer Service Executive | 8,670 RON | +110% |
| Customer Service Manager | 12,800 RON | +200% |
| Customer Service Officer | 3,630 RON | -14% |
| Customer Service Operations Manager | 12,800 RON | +200% |
| Customer Service Quality Assurance Analyst | 12,100 RON | +190% |
| Customer Service Representative | 3,700 RON | -12% |
| Customer Service Sales Support | 3,490 RON | -17% |
| Customer Service Specialist | 3,500 RON | -17% |
| Customer Service Supervisor | 5,410 RON | +29% |
| Customer Service Team Leader | 8,000 RON | +90% |
| Customer Service Trainer | 6,330 RON | +50% |
| Customer Service Working Supervisor | 6,410 RON | +52% |
| Customer Solutions Representative | 8,050 RON | +91% |
| Customer Success Manager | 12,300 RON | +190% |
| Customer Success Specialist | 7,990 RON | +90% |
| Customer Support Agent | 3,460 RON | -18% |
| Dispute Resolution Specialist | 6,630 RON | +58% |
| Field Service Representative | 3,750 RON | -11% |
| Guest Relations Officer | 2,850 RON | -32% |
| Guest Service Agent | 2,970 RON | -29% |
| Inbound Call Center Representative | 3,660 RON | -13% |
| Inbound Sales Representative | 3,500 RON | -17% |
| Internet Banking Supervisor | 11,800 RON | +180% |
| Lead Administrator | 7,090 RON | +68% |
| Live Chat Agent | 4,210 RON | +0% |
| Logistics Coordinator | 4,040 RON | -4% |
| Onboarding Specialist | 7,620 RON | +81% |
| Operations Support Manager | 11,000 RON | +160% |
| Real Time Analyst | 7,370 RON | +75% |
| Regional Account Manager | 12,400 RON | +190% |
| Remote Customer Service Representative | 5,090 RON | +21% |
| Remote Customer Support Agent | 4,900 RON | +16% |
| Service Administrator | 5,610 RON | +33% |
| Service Delivery Manager | 11,800 RON | +180% |
| Service Writer | 3,000 RON | -29% |
| Social Media Customer Support Specialist | 7,050 RON | +68% |
| Sourcing Assistant | 2,680 RON | -36% |
| Telephone Operator | 2,820 RON | -33% |
| User Experience Researcher | 7,800 RON | +85% |
| Vendor Administration Specialist | 4,720 RON | +12% |
| Voice Of The Customer Analyst | 6,780 RON | +61% |
| Workforce Manager | 7,800 RON | +85% |
Salary Comparison By City
| City | Average Salary |
| Bucharest | 4,210 RON |
Government vs Private Sector Salary Comparison
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Romania is 7% on average across all career fields.
| Private Sector | 8,790 RON | |
| Public Sector | +7% | 9,420 RON |
Salary Statistics and Calculation Guide
What is considered to be a good and competitive salary for the job title Live Chat Agent in Bucharest?
A good and competitive compensation would range anywhere between 3,830 RON and 4,340 RON. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
Gross Salary (before tax) and Net Salary (after tax)
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
Base / Basic Salary
The base salary for a careers like Live Chat Agent in Bucharest ranges from 2,190 RON to 3,170 RON. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
