Customer Service Representative Average Salary in Doha 2024
How much money does a person working as Customer Service Representative make in Doha?
LOW
3,180
QAR AVERAGE
6,120
QAR HIGH
9,360
QAR
A person working as Customer Service Representative in Doha typically earns around 6,120 QAR. Salaries range from 3,180 QAR (lowest) to 9,360 QAR (highest).
Salary Variance
This is the average salary including housing, transport, and other benefits. Customer Service Representative salaries in Doha vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Customer Service Representative Pay Scale and Salaries in Doha
Salary Structure and Pay Scale Comparison
5,540 QAR or more
4,930 to 5,540 QAR
3,600 QAR or less
3,600 to 4,930 QAR
 3,180 QAR |
5,560 QAR |
9,360 QAR |
Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range
Salary Range, Minimum Wage, and Starting Salary
Salaries for the position Customer Service Representative in Doha range from 3,180 QAR (starting salary) to 9,360 QAR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
Median Salary
With a median salary of 5,560 QAR, half of the professionals who work as Customer Service Representative in Doha earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
Percentiles and Salary Scale
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Customer Service Representative in Doha earn less than 4,610 QAR, while 75% earn more. Similarly, the chart shows that 75% earn less than 6,310 QAR while 25% earn more.
Pay Scale Structure
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Customer Service Representative in Doha compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 3,600 QAR to 4,930 QAR. About 20% of salaries are below the 3,600 QAR mark, while 10% fall within the range of 4,930 QAR to 5,540 QAR. Only 5% of individuals have salaries exceeding 5,540 QAR.
Salary Comparison by Years of Experience / Customer Service Representative / Doha
How do experience and age affect pay?
| 0 - 2 Years | 3,610 QAR | |
| 2 - 5 Years | +34% | 4,850 QAR |
| 5 - 10 Years | +30% | 6,300 QAR |
| 10 - 15 Years | +21% | 7,630 QAR |
| 15 - 20 Years | +9% | 8,340 QAR |
| 20+ Years | +5% | 8,770 QAR |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Customer Service Representative and this is what we found.
Employees with less than two years of experience earn approximately 3,610 QAR.
While someone with an experience level between two and five years is expected to earn 4,850 QAR, 34% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 6,300 QAR, 30% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 7,630 QAR, 21% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 8,340 QAR, 9% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 8,770 QAR, 5% more than people with fifteen to twenty years of experience.
Typical Salary Progress for Most Careers
Salary Comparison By Education / Customer Service Representative / Doha
How do education levels affect salaries?
Displayed below is the average salary variance between different education levels of professionals working as Customer Service Representative.
| High School | 4,290 QAR | |
| Certificate or Diploma | +43% | 6,150 QAR |
| Bachelor's Degree | +38% | 8,490 QAR |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Customer Service Representative in order to make a comparison.
Level 1: High School
Employees at this education level have an average salary of 4,290 QAR.
Level 2: Certificate or Diploma
At this level, the average salary becomes 6,150 QAR, 43% more than the previous level.
Level 3: Bachelor's Degree
At this level, the average salary becomes 8,490 QAR, 38% more than the previous level.
Typical Salary Difference by Education for Most Careers
Salary and Compensation Comparison By Gender / Customer Service Representative / Doha
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Customer Service Representative in Qatar, the average difference between the salary of male and female employees is 8%.
| Male | 5,620 QAR | |
| Female | +8% | 6,080 QAR |
Salary Comparison By Gender in Qatar for all Careers
Average Annual Salary Increment Percentage / Customer Service Representative / Doha
How much are annual salary increments in Doha for individuals working as Customer Service Representative? How often do employees get salary raises?
Individuals working as Customer Service Representative in Qatar are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 9% granted to employees every 16 months.
Qatar / All Professions
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Worldwide Salary Raises: All Countries and All Jobs
Salary Packages and Schemes
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
Bonus and Incentive Rates / Customer Service Representative / Qatar
How much and how often are bonuses being awarded?
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100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from % to % of their annual salary.
| Received Bonus | % | |
| No Bonus | 100% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Average Hourly Wage / Customer Service Representative / Doha
35 QAR per hourThe average hourly wage (pay per hour) for individuals working as Customer Service Representative in Doha is 35 QAR.This is the rate they get paid for every worked hour.
About The Hourly Pay Rate
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
What is the minimum hourly rate of pay?
The minimum pay rate per hour for people working as Customer Service Representative in Doha is 18 QAR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Salary comparison with similar jobs
| Job Title | Average Salary |
| Customer Service and Call Center |  -100% | |
| Account Representative | 7,730 QAR |  +26% |
| Account Service Representative | 7,460 QAR | +22% |
| Business Support Specialist | 10,500 QAR | +72% |
| Call Center Advisor | 7,980 QAR | +30% |
| Call Center Duty Manager | 10,500 QAR | +72% |
| Call Center Manager | 19,600 QAR | +220% |
| Call Center Quality Analyst | 12,700 QAR | +110% |
| Call Center Representative | 5,990 QAR | -2% |
| Call Center Scheduler | 6,980 QAR | +14% |
| Call Center Scheduling Manager | 10,400 QAR | +70% |
| Call Center Supervisor | 8,810 QAR | +44% |
| Call Center Team Leader | 10,900 QAR | +78% |
| Call Center Technology Specialist | 12,500 QAR | +100% |
| Chatbot Copywriter | 10,400 QAR | +70% |
| Chatbot Deployment Specialist | 11,500 QAR | +88% |
| Chatbot Marketing Specialist | 14,900 QAR | +140% |
| Chief Customer Experience and Success Officer | 25,400 QAR | +320% |
| Client Engagement Specialest | 11,800 QAR | +93% |
| Client Executive | 9,020 QAR | +48% |
| Client Liaison Officer | 6,090 QAR | -0% |
| Client Relations Manager | 23,000 QAR | +280% |
| Client Relationship Executive | 19,300 QAR | +220% |
| Client Relationship Manager | 22,600 QAR | +270% |
| Client Service Analyst | 12,700 QAR | +110% |
| Client Service Representative | 6,140 QAR | +0% |
| Client Strategy Specialist | 13,300 QAR | +120% |
| Contracts Specialist | 10,200 QAR | +67% |
| Customer Care Officer | 6,120 QAR | +0% |
| Customer Care Representative | 6,290 QAR | +3% |
| Customer Center Supervisor | 7,490 QAR | +22% |
| Customer Experience Analyst | 7,580 QAR | +24% |
| Customer Experience Manager | 21,600 QAR | +250% |
| Customer Experience Specialist | 13,800 QAR | +130% |
| Customer Feedback and Insights Analyst | 14,700 QAR | +140% |
| Customer Fulfillment Specialist | 12,900 QAR | +110% |
| Customer Insights Analyst | 13,800 QAR | +130% |
| Customer Journey Analyst | 17,400 QAR | +180% |
| Customer Problem Manager | 14,100 QAR | +130% |
| Customer Relations Manager | 21,400 QAR | +250% |
| Customer Relations Specialist | 12,700 QAR | +110% |
| Customer Relationship Management Implementation Consultant | 21,700 QAR | +250% |
| Customer Retention Specialist | 18,300 QAR | +200% |
| Customer Sales Representative | 6,090 QAR | -0% |
| Customer Sales Support | 6,490 QAR | +6% |
| Customer Service Administration | 7,920 QAR | +30% |
| Customer Service Advisor | 14,400 QAR | +140% |
| Customer Service Agent | 6,540 QAR | +7% |
| Customer Service Associate | 6,140 QAR | +0% |
| Customer Service Coordinator | 7,280 QAR | +19% |
| Customer Service Country Manager | 24,900 QAR | +310% |
| Customer Service Executive | 15,500 QAR | +150% |
| Customer Service Manager | 22,800 QAR | +270% |
| Customer Service Officer | 6,370 QAR | +4% |
| Customer Service Operations Manager | 23,400 QAR | +280% |
| Customer Service Quality Assurance Analyst | 21,200 QAR | +250% |
| Customer Service Representative | 6,120 QAR | +0% |
| Customer Service Sales Support | 6,110 QAR | -0% |
| Customer Service Specialist | 6,520 QAR | +7% |
| Customer Service Supervisor | 9,850 QAR | +61% |
| Customer Service Team Leader | 14,000 QAR | +130% |
| Customer Service Trainer | 11,800 QAR | +93% |
| Customer Service Working Supervisor | 10,400 QAR | +70% |
| Customer Solutions Representative | 13,900 QAR | +130% |
| Customer Success Manager | 21,100 QAR | +250% |
| Customer Success Specialist | 13,300 QAR | +120% |
| Customer Support Agent | 6,340 QAR | +4% |
| Dispute Resolution Specialist | 11,100 QAR | +82% |
| Field Service Representative | 6,770 QAR | +11% |
| Guest Relations Officer | 4,790 QAR | -22% |
| Guest Service Agent | 5,110 QAR | -16% |
| Inbound Call Center Representative | 6,270 QAR | +3% |
| Inbound Sales Representative | 6,190 QAR | +1% |
| Internet Banking Supervisor | 20,700 QAR | +240% |
| Lead Administrator | 13,600 QAR | +120% |
| Live Chat Agent | 7,790 QAR | +27% |
| Logistics Coordinator | 7,210 QAR | +18% |
| Onboarding Specialist | 13,900 QAR | +130% |
| Operations Support Manager | 19,600 QAR | +220% |
| Real Time Analyst | 13,000 QAR | +110% |
| Regional Account Manager | 21,600 QAR | +250% |
| Remote Customer Service Representative | 8,920 QAR | +46% |
| Remote Customer Support Agent | 9,140 QAR | +49% |
| Service Administrator | 9,910 QAR | +62% |
| Service Delivery Manager | 20,500 QAR | +240% |
| Service Writer | 5,260 QAR | -14% |
| Social Media Customer Support Specialist | 12,200 QAR | +100% |
| Sourcing Assistant | 4,580 QAR | -25% |
| Telephone Operator | 4,860 QAR | -21% |
| User Experience Researcher | 14,500 QAR | +140% |
| Vendor Administration Specialist | 7,890 QAR | +29% |
| Voice Of The Customer Analyst | 11,700 QAR | +91% |
| Workforce Manager | 13,800 QAR | +130% |
Salary Comparison By City
| City | Average Salary |
| Doha | 6,120 QAR |
Government vs Private Sector Salary Comparison
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Qatar is 5% on average across all career fields.
| Private Sector | 15,300 QAR | |
| Public Sector | +5% | 16,100 QAR |
Salary Statistics and Calculation Guide
What is considered to be a good and competitive salary for the job title Customer Service Representative in Doha?
A good and competitive compensation would range anywhere between 5,560 QAR and 6,310 QAR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
Gross Salary (before tax) and Net Salary (after tax)
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
Base / Basic Salary
The base salary for a careers like Customer Service Representative in Doha ranges from 3,180 QAR to 4,610 QAR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
