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Customer Service Representative Average Salary in Doha 2024

How much money does a person working as Customer Service Representative make in Doha?


Average Monthly Salary
6,120 QAR
( 73,400 QAR yearly)

LOW
3,180
QAR
AVERAGE
6,120
QAR
HIGH
9,360
QAR
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Customer Service Representative in Doha typically earns around 6,120 QAR. Salaries range from 3,180 QAR (lowest) to 9,360 QAR (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Customer Service Representative salaries in Doha vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Customer Service Representative Pay Scale and Salaries in Doha

Median and salary distribution Doha Customer Service Representative monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
5,540 QAR or more
10% of people earn
4,930 to 5,540 QAR
20% of people earn
3,600 QAR or less
65% of people earn
3,600 to 4,930 QAR
Minimum Salary
3,180 QAR
Median
5,560 QAR
Maximum
9,360 QAR




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Customer Service Representative in Doha range from 3,180 QAR (starting salary) to 9,360 QAR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 5,560 QAR, half of the professionals who work as Customer Service Representative in Doha earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Customer Service Representative in Doha earn less than 4,610 QAR, while 75% earn more. Similarly, the chart shows that 75% earn less than 6,310 QAR while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Customer Service Representative in Doha compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 3,600 QAR to 4,930 QAR. About 20% of salaries are below the 3,600 QAR mark, while 10% fall within the range of 4,930 QAR to 5,540 QAR. Only 5% of individuals have salaries exceeding 5,540 QAR.

Salary Comparison by Years of Experience / Customer Service Representative / Doha

How do experience and age affect pay?

0 - 2 Years
3,610 QAR
2 - 5 Years+34%
4,850 QAR
5 - 10 Years+30%
6,300 QAR
10 - 15 Years+21%
7,630 QAR
15 - 20 Years+9%
8,340 QAR
20+ Years+5%
8,770 QAR
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Doha Customer Service Representative
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Customer Service Representative and this is what we found.


All salary figures displayed here are per month except when noted otherwise.

Employees with less than two years of experience earn approximately 3,610 QAR.

While someone with an experience level between two and five years is expected to earn 4,850 QAR, 34% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 6,300 QAR, 30% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 7,630 QAR, 21% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 8,340 QAR, 9% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 8,770 QAR, 5% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Salary Comparison By Education / Customer Service Representative / Doha

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Customer Service Representative.

High School
4,290 QAR
Certificate or Diploma+43%
6,150 QAR
Bachelor's Degree+38%
8,490 QAR
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Doha Customer Service Representative
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Customer Service Representative in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 4,290 QAR.


Level 2: Certificate or Diploma

At this level, the average salary becomes 6,150 QAR, 43% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 8,490 QAR, 38% more than the previous level.



Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender / Customer Service Representative / Doha

Salary comparison by gender Qatar Customer Service Representative monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Customer Service Representative in Qatar, the average difference between the salary of male and female employees is 8%.

Male
5,620 QAR
Female+8%
6,080 QAR
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Qatar for all Careers

Salary comparison by gender monthly Qatar
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Average Annual Salary Increment Percentage / Customer Service Representative / Doha

How much are annual salary increments in Doha for individuals working as Customer Service Representative? How often do employees get salary raises?

Individuals working as Customer Service Representative in Qatar are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 9% granted to employees every 16 months.

Annual Salary Increment Rate Qatar Customer Service Representative
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Qatar / All Professions

Annual Salary Increment Rate Qatar
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Qatar is 7%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Customer Service Representative / Qatar

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Qatar Customer Service Representative
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100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from % to % of their annual salary.

Received Bonus
%
No Bonus
100%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Customer Service Representative / Doha


35 QAR per hour

The average hourly wage (pay per hour) for individuals working as Customer Service Representative in Doha is 35 QAR.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Customer Service Representative in Doha is 18 QAR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Customer Service and Call Center-100%
Account Representative7,730 QAR+26%
Account Service Representative7,460 QAR+22%
Business Support Specialist10,500 QAR+72%
Call Center Advisor7,980 QAR+30%
Call Center Duty Manager10,500 QAR+72%
Call Center Manager21,200 QAR+250%
Call Center Quality Analyst12,700 QAR+110%
Call Center Representative5,990 QAR-2%
Call Center Scheduler6,980 QAR+14%
Call Center Scheduling Manager10,400 QAR+70%
Call Center Supervisor8,810 QAR+44%
Call Center Team Leader10,900 QAR+78%
Call Center Technology Specialist12,500 QAR+100%
Chatbot Copywriter10,400 QAR+70%
Chatbot Deployment Specialist11,500 QAR+88%
Chatbot Marketing Specialist14,900 QAR+140%
Chief Customer Experience and Success Officer25,400 QAR+320%
Client Engagement Specialest11,800 QAR+93%
Client Executive9,020 QAR+48%
Client Liaison Officer6,090 QAR-0%
Client Relations Manager23,000 QAR+280%
Client Relationship Executive19,300 QAR+220%
Client Relationship Manager22,600 QAR+270%
Client Service Analyst12,700 QAR+110%
Client Service Representative6,140 QAR+0%
Client Strategy Specialist13,300 QAR+120%
Contracts Specialist10,200 QAR+67%
Customer Care Officer6,120 QAR+0%
Customer Care Representative6,290 QAR+3%
Customer Center Supervisor7,490 QAR+22%
Customer Experience Analyst7,580 QAR+24%
Customer Experience Manager21,600 QAR+250%
Customer Experience Specialist13,800 QAR+130%
Customer Feedback and Insights Analyst14,700 QAR+140%
Customer Fulfillment Specialist12,900 QAR+110%
Customer Insights Analyst13,800 QAR+130%
Customer Journey Analyst17,400 QAR+180%
Customer Problem Manager14,100 QAR+130%
Customer Relations Manager21,400 QAR+250%
Customer Relations Specialist12,700 QAR+110%
Customer Relationship Management Implementation Consultant21,700 QAR+250%
Customer Retention Specialist18,300 QAR+200%
Customer Sales Representative6,090 QAR-0%
Customer Sales Support6,490 QAR+6%
Customer Service Administration7,920 QAR+30%
Customer Service Advisor14,400 QAR+140%
Customer Service Agent6,540 QAR+7%
Customer Service Associate6,140 QAR+0%
Customer Service Coordinator7,280 QAR+19%
Customer Service Country Manager24,900 QAR+310%
Customer Service Executive15,500 QAR+150%
Customer Service Manager21,500 QAR+250%
Customer Service Officer6,370 QAR+4%
Customer Service Operations Manager23,400 QAR+280%
Customer Service Quality Assurance Analyst21,200 QAR+250%
Customer Service Representative6,120 QAR+0%
Customer Service Sales Support6,110 QAR-0%
Customer Service Specialist6,520 QAR+7%
Customer Service Supervisor9,850 QAR+61%
Customer Service Team Leader14,000 QAR+130%
Customer Service Trainer11,800 QAR+93%
Customer Service Working Supervisor10,400 QAR+70%
Customer Solutions Representative13,900 QAR+130%
Customer Success Manager21,100 QAR+250%
Customer Success Specialist13,300 QAR+120%
Customer Support Agent6,340 QAR+4%
Dispute Resolution Specialist11,100 QAR+82%
Field Service Representative6,770 QAR+11%
Guest Relations Officer4,790 QAR-22%
Guest Service Agent5,110 QAR-16%
Inbound Call Center Representative6,270 QAR+3%
Inbound Sales Representative6,190 QAR+1%
Internet Banking Supervisor20,700 QAR+240%
Lead Administrator13,600 QAR+120%
Live Chat Agent7,790 QAR+27%
Logistics Coordinator7,210 QAR+18%
Onboarding Specialist13,900 QAR+130%
Operations Support Manager19,600 QAR+220%
Real Time Analyst13,000 QAR+110%
Regional Account Manager21,600 QAR+250%
Remote Customer Service Representative8,920 QAR+46%
Remote Customer Support Agent9,140 QAR+49%
Service Administrator9,910 QAR+62%
Service Delivery Manager20,500 QAR+240%
Service Writer5,260 QAR-14%
Social Media Customer Support Specialist12,200 QAR+100%
Sourcing Assistant4,580 QAR-25%
Telephone Operator4,860 QAR-21%
User Experience Researcher14,500 QAR+140%
Vendor Administration Specialist7,890 QAR+29%
Voice Of The Customer Analyst11,700 QAR+91%
Workforce Manager13,800 QAR+130%

Salary Comparison By City

CityAverage Salary
Doha6,120 QAR

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Qatar is 5% on average across all career fields.

Private Sector
15,300 QAR
Public Sector+5%
16,100 QAR
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Customer Service Representative in Doha?

A good and competitive compensation would range anywhere between 5,560 QAR and 6,310 QAR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Customer Service Representative in Doha ranges from 3,180 QAR to 4,610 QAR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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