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National Customer Solution Specialist Average Salary in Johor Bahru 2024

How much money does a person working as National Customer Solution Specialist make in Johor Bahru?


Average Monthly Salary
8,940 MYR
( 107,000 MYR yearly)

LOW
4,650
MYR
AVERAGE
8,940
MYR
HIGH
13,700
MYR
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as National Customer Solution Specialist in Johor Bahru typically earns around 8,940 MYR. Salaries range from 4,650 MYR (lowest) to 13,700 MYR (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. National Customer Solution Specialist salaries in Johor Bahru vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



National Customer Solution Specialist Pay Scale and Salaries in Johor Bahru

Median and salary distribution Johor Bahru National Customer Solution Specialist monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
8,090 MYR or more
10% of people earn
7,210 to 8,090 MYR
20% of people earn
5,260 MYR or less
65% of people earn
5,260 to 7,210 MYR
Minimum Salary
4,650 MYR
Median
8,130 MYR
Maximum
13,700 MYR




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position National Customer Solution Specialist in Johor Bahru range from 4,650 MYR (starting salary) to 13,700 MYR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 8,130 MYR, half of the professionals who work as National Customer Solution Specialist in Johor Bahru earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as National Customer Solution Specialist in Johor Bahru earn less than 6,740 MYR, while 75% earn more. Similarly, the chart shows that 75% earn less than 9,220 MYR while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title National Customer Solution Specialist in Johor Bahru compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 5,260 MYR to 7,210 MYR. About 20% of salaries are below the 5,260 MYR mark, while 10% fall within the range of 7,210 MYR to 8,090 MYR. Only 5% of individuals have salaries exceeding 8,090 MYR.

Salary Comparison by Years of Experience / National Customer Solution Specialist / Johor Bahru

How do experience and age affect pay?

0 - 2 Years
5,280 MYR
2 - 5 Years+34%
7,080 MYR
5 - 10 Years+30%
9,210 MYR
10 - 15 Years+21%
11,100 MYR
15 - 20 Years+9%
12,200 MYR
20+ Years+5%
12,800 MYR
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Johor Bahru National Customer Solution Specialist
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as National Customer Solution Specialist and this is what we found.


All salary figures displayed here are per month except when noted otherwise.

Employees with less than two years of experience earn approximately 5,280 MYR.

While someone with an experience level between two and five years is expected to earn 7,080 MYR, 34% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 9,210 MYR, 30% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 11,100 MYR, 21% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 12,200 MYR, 9% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 12,800 MYR, 5% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Salary Comparison By Education / National Customer Solution Specialist / Johor Bahru

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as National Customer Solution Specialist.

High School
6,360 MYR
Certificate or Diploma+14%
7,270 MYR
Bachelor's Degree+41%
10,200 MYR
Master's Degree+21%
12,400 MYR
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Johor Bahru National Customer Solution Specialist
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position National Customer Solution Specialist in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 6,360 MYR.


Level 2: Certificate or Diploma

At this level, the average salary becomes 7,270 MYR, 14% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 10,200 MYR, 41% more than the previous level.


Level 4: Master's Degree

At this level, the average salary becomes 12,400 MYR, 21% more than the previous level.



Is a Master's degree or an MBA worth it? Should you pursue higher education?

A Master's degree program or any post-graduate program in Malaysia costs anywhere from 33,100 MYR to 99,200 MYR and lasts approximately two years. That is quite an investment.

You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.

Many people pursue higher education as a tactic to switch to a higher-paying job. The numbers seem to support the theory. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.

If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.


Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender / National Customer Solution Specialist / Johor Bahru

Salary comparison by gender Malaysia National Customer Solution Specialist monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as National Customer Solution Specialist in Malaysia, the average difference between the salary of male and female employees is 10%.

Male
8,830 MYR
Female-9%
8,060 MYR
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Malaysia for all Careers

Salary comparison by gender monthly Malaysia
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Average Annual Salary Increment Percentage / National Customer Solution Specialist / Johor Bahru

How much are annual salary increments in Johor Bahru for individuals working as National Customer Solution Specialist? How often do employees get salary raises?

Individuals working as National Customer Solution Specialist in Malaysia are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 9% granted to employees every 17 months.

Annual Salary Increment Rate Malaysia National Customer Solution Specialist
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Malaysia / All Professions

Annual Salary Increment Rate Malaysia
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Malaysia is 6%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / National Customer Solution Specialist / Malaysia

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Malaysia National Customer Solution Specialist
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100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from % to % of their annual salary.

Received Bonus
%
No Bonus
100%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / National Customer Solution Specialist / Johor Bahru


52 MYR per hour

The average hourly wage (pay per hour) for individuals working as National Customer Solution Specialist in Johor Bahru is 52 MYR.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as National Customer Solution Specialist in Johor Bahru is 27 MYR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Sales Retail and Wholesale-100%
Account Manager7,800 MYR-13%
Account Officer4,270 MYR-52%
Area Manager8,680 MYR-3%
Area Sales Director13,400 MYR+50%
Area Sales Manager10,900 MYR+22%
Assisstant Store Supervisor4,600 MYR-49%
Assistant Department Manager5,460 MYR-39%
Assistant Retail Store Manager5,930 MYR-34%
Branch Manager8,280 MYR-7%
Branch Supervisor6,890 MYR-23%
Cashier2,530 MYR-72%
Cashier Manager5,870 MYR-34%
Commercial Sales Manager10,800 MYR+21%
Conversion Rate Optimization Specialist9,110 MYR+2%
Corporate Sales Manager10,000 MYR+12%
Data-driven Sales Analyst7,410 MYR-17%
Depot Manager7,690 MYR-14%
Depot Supervisor7,210 MYR-19%
Deputy Sales Manager7,930 MYR-11%
Direct-to-Consumer Sales Executive9,910 MYR+11%
Director of Sales13,800 MYR+54%
Distribution Director9,620 MYR+8%
District Leader7,090 MYR-21%
District Manager8,280 MYR-7%
District Sales Manager8,210 MYR-8%
E-commerce Consultant8,450 MYR-5%
External Sales Account Manager7,950 MYR-11%
Field Sales Representative5,320 MYR-40%
Furniture Sales Associate3,710 MYR-58%
Global Wholesale Manager14,600 MYR+63%
Head Cashier5,460 MYR-39%
Head of Direct Sales10,100 MYR+13%
Head of Retail10,400 MYR+16%
Head Teller5,560 MYR-38%
Inside Sales4,340 MYR-51%
Inside Sales Account Manager6,660 MYR-25%
Inside Sales Engineer4,680 MYR-48%
Inside Sales Executive7,040 MYR-21%
Inside Sales Representative4,690 MYR-48%
Internal Sales Manager8,350 MYR-7%
Inventory Manager7,410 MYR-17%
Key Account Manager7,780 MYR-13%
Medical Device Sales6,130 MYR-31%
Medical Device Sales Representative6,240 MYR-30%
Merchandiser5,160 MYR-42%
Mobile App Sales Representative6,610 MYR-26%
National Account Manager11,100 MYR+24%
National Customer Solution Specialist8,940 MYR+0%
National Sales Manager14,600 MYR+63%
Omni-Channel Sales Coordinator6,720 MYR-25%
Online Crafts Merchant5,680 MYR-36%
Online Marketplace Manager8,180 MYR-8%
Outside Sales Representative5,460 MYR-39%
Parts Salesperson4,220 MYR-53%
Personalization Strategist8,060 MYR-10%
Project Development Manager8,770 MYR-2%
Project Manager9,000 MYR+1%
Project Sales Executive8,340 MYR-7%
Purchasing and Sales Executive12,400 MYR+39%
Quotation Engineer4,500 MYR-50%
Regional Sales Director14,900 MYR+67%
Regional Sales Manager13,700 MYR+53%
Relationship Manager9,020 MYR+1%
Retail Merchandiser3,220 MYR-64%
Retail Operations Manager8,010 MYR-10%
Retail Sales Associate6,130 MYR-31%
Retail Sales Representative5,030 MYR-44%
Retail Salesperson4,600 MYR-49%
Retail Store Manager8,650 MYR-3%
Retail Store Sales Person4,540 MYR-49%
Revenue Manager8,350 MYR-7%
Sales Account Manager9,780 MYR+9%
Sales Admin Executive11,100 MYR+24%
Sales Administration Manager10,100 MYR+13%
Sales Analyst8,020 MYR-10%
Sales Assistant3,410 MYR-62%
Sales Associate4,150 MYR-54%
Sales Consultant6,100 MYR-32%
Sales Coordinator4,660 MYR-48%
Sales Development Representative5,300 MYR-41%
Sales Director13,900 MYR+56%
Sales Engineer4,820 MYR-46%
Sales Executive8,770 MYR-2%
Sales Manager11,500 MYR+29%
Sales Officer4,500 MYR-50%
Sales Planner7,040 MYR-21%
Sales Planning Analyst7,510 MYR-16%
Sales Representative4,420 MYR-51%
Sales Service Associate4,090 MYR-54%
Sales Specialist6,780 MYR-24%
Sales Supervisor7,300 MYR-18%
Sales Support3,130 MYR-65%
Sales Support Manager6,940 MYR-22%
Sales Team Leader7,250 MYR-19%
Sales Trainer8,000 MYR-10%
Securities Sales Agent7,230 MYR-19%
Shipper / Receiver3,430 MYR-62%
Shop Manager7,850 MYR-12%
Social Media Sales Manager9,420 MYR+5%
Store Development Administrator5,330 MYR-40%
Store Manager8,410 MYR-6%
Subscription Box Curator7,480 MYR-16%
Supply Chain Sustainability Manager8,860 MYR-1%
Territory Sales Manager11,400 MYR+28%
Territory Sales Representative6,520 MYR-27%
Trade Marketing Officer7,280 MYR-19%
Treasury Officer6,930 MYR-22%
Vice President Sales10,200 MYR+14%
Visual Merchandiser3,830 MYR-57%
Voice Commerce Specialist6,510 MYR-27%
Wholesale Data Analyst7,560 MYR-15%
Wholesale Inventory Manager8,790 MYR-2%
Wholesale Marketing Manager9,550 MYR+7%
Wholesale Operations Manager11,100 MYR+24%
Wholesale Sales Representative7,040 MYR-21%

Salary Comparison By City

CityAverage Salary
Johor Bahru8,940 MYR
Kuala Lumpur9,740 MYR

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Malaysia is 9% on average across all career fields.

Private Sector
6,340 MYR
Public Sector+9%
6,900 MYR
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title National Customer Solution Specialist in Johor Bahru?

A good and competitive compensation would range anywhere between 8,130 MYR and 9,220 MYR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like National Customer Solution Specialist in Johor Bahru ranges from 4,650 MYR to 6,740 MYR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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